Deliver a smarter front door and a better first step.

The CredibleMind Platform:
Digitally Integrated Behavioral Health

The First Step in Your Stepped Care Model

Designed to support screening, earlier intervention, navigation, and connected care, the CredibleMind platform provides individuals and care navigators with:

A smart digital front door

Improve activation and streamline navigation with greater precision and less friction.

Self-guided care tools

Empower people to take the next step. Ease pressure on care networks with evidence-based self-care and self-guided therapy.

Screen and triage needs

Identify risk earlier and optimize care resources. Assess and connect those with higher-acuity needs to appropriate in-network care.

Elevate live experience

Better tools for your care team. Connected and data-informed care resources save time and elevate experience.

How It Works

One platform meeting hundreds of needs.

Digital Ecosystem

Early intervention and activation works, but only if people can get what they need, when they need it. Empower people to act anytime, anywhere.

Tailored Triage

Early intervention and activation identify high-acuity individuals early and triage to appropriate care. Free up clinical resources by guiding lower-acuity people to self-care.

Connected Care

Deliver smarter navigation by giving your care support team the right tools to quickly connect those they serve to the most relevant services available in your network.

CredibleMind SelfCare

Early intervention and activation works, but only if people can get what they need, when they need it. Empower people to act anytime, anywhere.

Evidence-based Content

Engaging Experiences

Actionable Insights

Personalized, evidence-based, and self-guided

 

  • Over a dozen assessments and over 100 content topic centers
  • Support members across a wide array of life stages, needs, and health conditions for a whole person orientation to care
  • 10,000+ evidence-rated resources, grounded in science — expert- and clinician-curated using rigorous standards

Deliver easy, engaging experiences

 

  • Increase impact with personalized experiences that fit people’s needs, family situations, personal and learning preferences
  • Designed for accessibility, addressing a wide array of member needs and available in 38 languages
  • Learning Lab features dozens of evidence-based practices and topical self-guided series. Includes behavioral health needs associated with common health conditions to support whole-person care

Turn data insights into action

 

  • Dashboard reporting delivers a faster gauge of reach and risk
  • Guide your outreach by segment and tailor services to needs
  • APIs and EHR integrations streamline clinical workflows

CredibleMind SmartScreen

Identify high-acuity individuals early and triage to appropriate care. Free up clinical resources by guiding lower-acuity people to self-care.

Multi-dimensional screening and referral, customized for you
  • Select up to eight, from over 20 validated scale options
  • Configure referral rules and custom questions to triage to in-network care resources.
Severity scoring to identify rising-acuity over time
  • Individuals can track and trend their acuity scores
Results summary with actionable and customizable next steps
  • Blend our self-help resources with your resources
  • Customize referral pathways for those at elevated acuity
  • Connect to your provider network or ecosystem
Reports for clinicians or care navigators
  • Scannable report summarizes individual scales and sources
  • Enable individuals to share results with participating community-based providers via an optional user results code.
Integrate with EHRs and Care Management
  • SSO from your patient portal
  • Embed into clinician workflows
  • Capture data to inform care
  • Support care continuity

CredibleMind CareAdvocate

Deliver smarter navigation support by giving your care support team the tools to quickly connect those they serve to the most relevant services available in your community or network.

Insight-driven recommendations elevate member experience

Smart filters focus on the most relevant ecosystem resources

Captures member insights for earlier, lower cost intervention

Track trends and inform follow-up outreach

“In just four months, we had more users than in 2.5 years with our previous vendor. Utilization is up, satisfaction is high, and in-network engagement is stronger.”

CredibleMind Health System Customer

In the first year of implementation, we saw a double digit increase in in-network care.”

CredibleMind Health Plan Customer

Deliver What’s Missing in Behavioral Health

Three in four want to start with self-care. Help them do that with resources that deliver positive change, and better experience.

94%

Give it a thumbs-up

77%

With lower risk start with self-care

71%

With elevated risk navigate to a care resource

54%

Report positive behavior change

Get in touch with our team to learn more

We’d love to learn more about you. Let’s explore ways to help those you serve flourish.

Use the form on the right or email us directly at solutions@crediblemind.com

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