Complaint Form

Data Protection Complaint Form

You can use this form to tell us about any concerns regarding how CPL uses your personal data.

You do not need to use any specific legal wording — simply explain your concern in your own words.

We will acknowledge receipt of your complaint within 30 days and aim to resolve it without undue delay.

If you are unhappy with our response, you have the right to complain to the Information Commissioner’s Office (ICO).

Privacy Notice

Section 1 – Your Details

Full Name *
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Email Address *
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Telephone Number
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Preferred Contact Method *
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Postal Address
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Section 2 – Your Relationship with CPL

Please tell us how you interact with CPL *
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Section 3 – Your Complaint

Please describe your concern *
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Section 4 – Type of Issue

What does your complaint relate to? (select all that apply) *
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Section 5 – Relevant Details

When did the issue occur? (required if known)
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Have you previously contacted CPL about this issue?
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If yes, please provide details:
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Any reference number (if applicable):
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Section 6 – Supporting Information

Upload documents (optional)
You may upload any documents that help explain your complaint (e.g. emails or screenshots).
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Section 7 – Outcome Sought

What would you like us to do to resolve your complaint?
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Section 8 – Confirmation

You need to agree with the terms to proceed
Privacy Notice Acceptance *
You need to agree with the terms to proceed