SERVICES
How We Help!
Services & Assistance Page
The Cebu People’s Action Center is your direct connection to public service. Whether you need medical, burial, educational, or emergency support, CPAC is here to help connect you with the right agency or office. Below is a complete guide to the services we provide and how to apply.
Available Support from Key Offices
The Cebu People’s Action Center works closely with various government offices to make sure every concern is addressed properly. From health and social welfare to education, livelihood, and emergency response. These key departments provide direct assistance, referrals, and follow-through based on the type of help needed.
- PGO – Provincial Governor’s Office
The PGO serves as the executive arm of the Provincial Government. Through the Governor’s directive, CPAC may request:
- Immediate financial assistance for medical, burial, or emergency needs.
- Referral and endorsement letters for hospital admissions, legal aid, or agency coordination.
- Medical mission deployment in underserved areas.
- Support for community outreach programs.
- Transportation assistance (e.g., ambulance services, official vehicle requests).
- Special aid for calamity-affected residents or individuals in distress.
- PSWDO – Provincial Social Welfare and Development Office
As the social welfare arm of the province, the PSWDO can provide:
- Assistance for indigent, displaced, abused, elderly, and PWD individuals
- Case management services for domestic violence, gender-based violence, child protection
- Livelihood support and training referrals
- Assistance in housing, food packs, disaster response
- Referral to national DSWD programs (4Ps, AICS, etc.)
- Psychosocial support services (especially for survivors or traumatized individuals)
- Barangay Affairs Office
This office serves as the liaison between the provincial government and barangays. Through them, CPAC can coordinate:
- Validation and endorsement of complaints or assistance requests.
- Facilitation of barangay assembly/community dialogues.
- Logistics for CPAC barangay caravans or mobile services.
- Assistance in conflict resolution and barangay-level documentation.
- Coordination of barangay data and population statistics.
DEPARTMENT SUPPORT
PROGRAMS
- Department of Social Welfare and Development (DSWD)
Support for CPAC:
- AICS (Assistance to Individuals in Crisis Situation): medical, burial, transportation, and food assistance
- Relief goods and emergency support during calamities
- Social pension for indigent senior citizens, PWD assistance, livelihood support
Basic Requirements:
- Duly accomplished DSWD application form
- Barangay Certification/Endorsement
- Valid ID of the client and representative (if any)
- Medical Abstract/Certificate (for medical assistance)
- Death Certificate (for burial assistance)
- Police/Incident Report (for victims of calamity or abuse)
- Department of Health (DOH)
Support for CPAC:
- Free medicines and medical consultations
- Medical missions, vaccination drives, health programs
- Patient referral to hospitals under DOH
Basic Requirements:
- Referral letter from CPAC or Barangay Health Center
- Valid ID of patient
- Medical abstract, laboratory requests, or doctor’s prescription (for medicines and treatment)
- Department of Labor and Employment (DOLE)
Support for CPAC:
- Livelihood starter kits
- TUPAD (short-term emergency employment)
- Skills training and job referrals
Basic Requirements:
- Duly accomplished DOLE application form
- Barangay Certificate of Indigency/Residency
- Valid ID
For TUPAD:
- Duly signed TUPAD contract and attendance sheet
- Bank account/GCash details for payout
- Department of Agriculture (DA)
Support for CPAC:
- Seeds, fertilizers, and farm inputs
- Farmer training programs
- Livelihood assistance for fisherfolk
- Department of Education (DepEd)
Support for CPAC:
- Educational assistance referrals
- Literacy and out-of-school youth programs
- Partnership for community education activities
Basic Requirements:
- School ID or Enrollment Form
- Certificate of Enrollment/Assessment of Fees
- Barangay Certificate of Indigency (for scholarships/aid)
- Department of Trade and Industry (DTI)
Support for CPAC:
- Livelihood and small business training
- Microfinancing and access to capital
- Market linkage for local products
Basic Requirements:
- Business Registration (Barangay permit or DTI certificate)
- Valid ID
- Business proposal or concept note (for loans/assistance)
- Philippine National Police (PNP)
Support for CPAC:
- Community safety and peacekeeping
- Handling cases of domestic violence, abuse, or crimes
- Mediation support for disputes
Basic Requirements:
- Police blotter or complaint affidavit
- Valid ID
- Supporting documents (medical certificate, barangay blotter, witness affidavit if applicable)
- Local Government Units (LGUs)
Support for CPAC:
- Quick-response services for health, education, and livelihood
- Relief operations and disaster response
- Direct financial and medical assistance through the Mayor or Governor’s office
Basic Requirements:
- Barangay Certificate of Indigency/Residency
- Valid ID
- Supporting documents depending on the type of assistance (e.g., medical abstract, school assessment form, calamity report)
Our Core Values
PHO (Provincial Health Office)
Medical assistance program, rural health services coordination, health referrals
PDAO (Persons with Disability Affairs Office)
Disability ID processing, mobility aid support (wheelchairs, crutches), benefits application
PESO (Public Employment Service Office)
Job fairs, employment matching, skills training
PPDO (Provincial Planning and Development Office)
Data requests, community needs assessments, planning support
PGSO (Provincial General Services Office)
Supplies or equipment support for outreach activities or official use
PDRRMO (Disaster Risk Reduction and Management Office)
Response to calamity-stricken areas, disaster kits, risk assessment reports
Legal Division / PAO Coordination
Legal counseling or assistance for cases involving rights violationsa
Every concern matters.
Get help, file a report, or follow up — all in one place.
OVP
ASSISTANCE PROGRAMS
Medical Assistance
- Hospitalization support (government and private hospitals with MOA)
- Medicines and medical procedures
- Laboratory and diagnostic tests (CT scan, MRI, X-ray, etc.)
- Dialysis sessions
- Chemotherapy or other major treatments
- Other urgent health-related financial aid
Burial Assistance
Financial aid for funeral and burial expenses of indigent families
Educational Assistance (limited cases)
Some support for indigent students, depending on availability of funds
Emergency or Special Assistance
For victims of calamities, disasters, or other urgent situations
How to Avail Assistance:
Submit a request letter (addressed to the Vice President)
Documents
Prepare requirements (usually includes: medical abstract, hospital billing, prescription, valid ID, barangay certificate of indigency, and death certificate if burial assistance)Our lines are open Monday to
Friday, 8:00 AM – 5:00 PM.
Recipient
Processing is coursed through OVP satellite offices or partner agencies
Before you apply, make sure you’ve prepared the documents listed below for each type of service.
Hospitalization / Hospital Bill Assistance
Click to view the needed documents.
Burial Assistance
Click to view the needed documents.
Dialysis / Laboratory / Chemotherapy Assistance
Click to view the needed documents.
Assistive Devices (Wheelchair, Crutches, Cane, etc.)
Click to view the needed documents.
Need Help Right Now?
We’re Ready to Assist You.
- Prepare your documents.
- Submit your request.
- Or reach out to us directly. We’ll listen, and we’ll act.
Ready to get started?
Submit a Form.
Sumbong. Solusyon. Serbisyo.
The Cebu People’s Action Center (CPAC) exists to listen, respond, and serve.
We help bring government closer to every Sugboanon—one call, one concern, one solution at a time.
© 2025 Cebu People’s Action Center. All Rights Reserved.
