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5 star since July 2025
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Claims
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Loss Assessors

Damage to Your Home or Business?

From arranging emergency contractors or specialist leak detection services to preparing insurer-compliant reports and managing all repair works, we take care of the entire building insurance claims process on your behalf.

There is no charge for our service when we complete the repair works; you only pay your insurance policy excess.

With over 25 years of experience, we understand exactly what you’re going through and know how to help you secure a fair outcome.

Trusted. Experienced. Proven.
Helping homeowners, landlords, and businesses recover quickly from insured property damage since 2001.

Tailored support for you

Tell us who you are. We’ll tailor our support to suit.
We’ll support you through every step of your home insurance claim, from assessment to full repairs. Let us take some of the stress out of the process so you can get back to normal.
Protect your rental property and keep your tenants happy with fast, professional insurance claims management. We handle everything, helping you minimise disruptions.
When your business property is damaged, downtime costs money. Our expert team will manage your claim and repairs efficiently so you can get back to business as usual.
Who We Are
24 Years Experience in Insurance Claims

Why Do Thousands Trust Concept Claim Solutions?

We are dedicated to helping home and commercial property owners overcome the challenges posed by unforeseen disasters. Whether you’re dealing with water leaks, fire damage, storms or other types of property damage, our team is here to help you every step of the way.

We have an extensive building repair network and Insurance Claims Managers throughout England, Northern Ireland, Scotland, and Wales. Our team is here to provide prompt and personalised assistance that you can rely on.

Or Call Us

0808-178-6300

British Claims Awards 2025 Winner
Modern Claims Awards 2025 Winner
BUILD Facilities Management Awards 2024
Who We Are
24 Years Experience in Insurance Claims

Why Do Thousands Trust Concept Claim Solutions?

We are dedicated to helping home and commercial property owners overcome the challenges posed by unforeseen disasters. Whether you’re dealing with water leaks, fire damage, storms or other types of property damage, our team is here to help you every step of the way.
British Claims Awards 2025 Winner
Modern Claims Awards 2025 Winner
BUILD Facilities Management Awards 2024
Professional Solutions for Insurance Claims Management

Let Us Help You Rebuild

In September 2025, the consumer watchdog Which? Submitted a super-complaint to the Financial Conduct Authority (FCA), raising urgent concerns about how claims are handled by some insurance companies, including delays, unfair rejections, and unclear policy terms, resulting in poor outcomes for many policyholders.

With so much at stake, managing an insurance claim on your own can be time-consuming, stressful, and overwhelming.

That’s where we come in.

With extensive experience, we understand what insurers require and how to present your claim correctly, aiming to secure a fair settlement that covers the full cost of repairs.

We also work with a vast and national network of contractors to deliver high-quality restoration work.

Why choose us:

  • Repairs are backed by a 12-month guarantee

  • No need to chase multiple parties, we act as your single point of contact

  • When we carry out the repairs, you only pay your insurance policy excess

Property claims consultant portrait.

Our Services

Making a claim can feel daunting. We make it simple.

Why Do Customers Trust Concept Claim Solutions?

We are dedicated to helping home and commercial property owners overcome the challenges posed by unforeseen disasters. Whether you’re dealing with water leaks, fire damage, storms or other types of property damage, our team is here to help you every step of the way.

Our Latest Guides and News

From understanding your policy to knowing what to expect during repairs