India’s Leading Compliance Software

Who are the actual users of the solution?

All compliance professionals in an organization who manage compliances of a particular entity, location or department are the actual users. Senior management and Admin users can be created to supervise the overall Governance, Risk and Compliance process and administer the software application.

What are the benefits of using this application?

The application helps in minimizing risks like late payment fees, interest costs, license cancellation or even imprisonment. Apart from this it streamlines the process of managing processes like compliance, contract, litigation, audit management etc. by consolidating information on a single platform, giving role-based access, timely email alerts and real time dashboards.

Can different Complinity product/modules be purchased separately?

Complinity Base Modules include 8 modules ie. Compliance, Legal Updates, Registration and Licenses, Assessment, Secretarial, Insurance, Documents and Tasks. These are bundled and offered together. The other 5 Add – On modules ie. Contract, Litigation, Audit, Internal Financial Control and Enterprise Risk Management can be purchased separately or in addition to the Complinity Base Modules.

Does the solution cover international Compliances?

Current scope of the compliances is limited to Indian Laws. Complinity covers Central, State, Municipal and Indian Industry Specific Laws. The user can track international laws on the platform if they can source the compliances in the standard Complinity excel format.

Does the software require installation?

Complinity is primarily a cloud-based software which means that no installation of the software is required on the company’s local servers. Company account and individual user accounts are created after the signup process.

Is it a Cloud Solution or On-Premise solution?

Complinity is a cloud-based solution with all security protocols and certifications in place. It is trusted by more than 1500+ companies in India. On-Premise solution can be discussed on individual case by case basis.

How much time does it take to implement the solution?

Time depends on the scope of the implementation which is a factor of number of companies, industries, locations and departments involved. It also depends on the response time of the customers wrt. to sharing required information. On the average it takes less than 3 months to Go Live after the sign-up process is over.

Which teams are involved in the implementation from the customer side and Complinity side?

Customers create their own implementation team which involves members who are directly responsible for doing the compliances and their seniors who track and monitor the compliances on a regular basis. Complinity’s Compliance, Implementation and Support teams are involved in the implementation phase. A formal Kick off Call is arranged at the start of the implementation and the process ends with a formal Go Live mail sent by Complinity.

Will there be a relationship manager assigned to my company?

Complinity has a highly automated and streamlined process of supporting our customers. Customers can reach us with their queries and concerns over a dedicated support number 8181 900 600, online ticket monitoring system called Helpdesk, Live chat and email etc. Although no dedicated relationship manager is assigned for every customer, we have a Customer Success Manager and the turn-around-time (TAT) of 48 hours is rigorously maintained and monitored by the senior management.

How is data secured on the platform?  What security certifications have been obtained by Complinity?

Complinity takes customer data security very seriously. The application is CERT-in certified (the national nodal agency for responding to computer security incidents as and when they occur) by an independent third-party. The organization is GDPR, ISO 9001, ISO 27001, ISO 27701 and SOC2 certified and undergoes monthly VAPT (Vulnerability Assessment & Penetration Testing) tests to ensure application robustness and security.

Does Complinity cover GDPR compliances?

Yes, Complinity is GDPR compliant.

Can Complinity be hosted on our internal cloud?

Yes, but the commercials are different for customer’s internal cloud or On-Premise solutions. Please connect with your sales representatives for more details.

What is the pricing model?

There are 2 components of the pricing. One Time cost covers the cost of Implementation and training and is dependent on the number of entities, location and departments etc. The second component is the monthly subscription. It is based on the number of active users and covers licensing cost, legal updates, hosting charges and support and maintenance.

Is the pricing negotiable?

Prices mentioned in the Pricing section are very competitive. Complinity is a premium service and offers great value for money to its customers. For more than 10 users please talk to your sales representative for more details.