Welcome to the Complete Shipping glossary, your definitive resource for Canada and US (see CBSA and U.S. Customs for official regulations) shipping terminology. This comprehensive A-Z guide defines over 400 essential terms across all logistics sectors, including LTL (Less Than Truckload), FTL (Full Truckload), customs brokerage, ocean and air freight, warehousing, and parcel shipping. Whether you are a first-time shipper or a logistics professional, use this glossary to navigate the complexities of North American and international supply chains.
7512
A US Customs form used for transportation in bond (T&E, IT, or IE) — allows goods to move through the US without paying duties.
A8A
The CBSA manifest document for cargo control used for truck shipments entering Canada.
Absolute Minimum Charge (AMC)
The lowest price a carrier will accept for any shipment, regardless of weight or distance.
Accessorials
Extra fees charged by carriers for services beyond standard pickup and delivery, such as liftgates, residential delivery, or inside delivery.
ACE (Automated Commercial Environment)
The US CBP system used for processing electronic manifests and trade data for imports and exports.
ACI (Advance Commercial Information)
Canada’s pre-arrival cargo reporting system — electronic data must be sent to CBSA before the shipment arrives at the border.
Ad Valorem
A customs duty or tax calculated as a percentage of the value of the goods.
Address Validation
Checking a delivery address against a postal database to confirm it is correct before shipping.
Admiralty Law
The body of laws governing maritime activities, ships, and shipping.
Affreightment
A contract for hiring a ship or part of a ship to carry goods.
Agent
A person or company authorized to act on behalf of another party in shipping transactions.
Aggregate Tender
A discount offered when multiple shipments are tendered to a carrier at the same time.
Air Cargo
Any goods or property carried on an aircraft.
Air Freight
The service of transporting goods by aircraft — faster than ocean but more expensive.
Air Ride
A suspension system on a trailer that uses air bags instead of springs to protect fragile freight from road vibration.
Air Waybill (AWB)
A non-negotiable document issued by an air carrier that serves as a receipt, contract of carriage, and customs declaration for air freight.
All-In Rate
A freight quote that includes all surcharges (fuel, security, etc.) in a single price — no hidden fees.
Allotment
A block of space reserved in advance on a vessel or aircraft by a freight forwarder.
Alongside
Goods placed on the dock or pier within reach of a ship’s loading equipment.
AMPS (Administrative Monetary Penalty System)
The CBSA system for issuing financial penalties to importers and carriers for non-compliance with customs regulations.
Anti-Dumping Duty
A special tariff imposed on imported goods that are priced below fair market value to protect domestic industries.
Apportionment
The distribution of costs, liabilities, or charges among multiple parties.
Arbitration
A method of settling a shipping or trade dispute outside of court using a neutral third party.
Arrival Notice
A notification sent by a carrier or agent to the consignee when a shipment has arrived at its destination.
ASN (Advanced Shipping Notice)
An electronic notification sent to a receiver before a shipment arrives, detailing contents, quantities, and packaging.
Astern
Toward the rear of a ship.
Average (Maritime)
In maritime law, a loss or damage to a ship or its cargo — “General Average” means all parties share the loss.
Axle Load
The maximum weight permitted on a single axle of a commercial vehicle under federal or provincial/state regulations.
B13A
The Canadian Export Declaration form required for goods leaving Canada valued over $2,000 CAD or controlled goods.
Backhaul
The return trip of a truck from its delivery destination back to its origin — often offered at a lower rate.
Backorder
An order placed for a product that is currently out of stock and will ship when available.
Ballast
Heavy material placed in a ship to improve stability when it is not carrying cargo.
Barge
A flat-bottomed vessel used to carry freight on rivers, canals, and coastal waterways.
Batch Picking
A warehouse method where a picker collects items for multiple orders at the same time to improve efficiency.
Batten
Strips of wood or metal used to secure cargo inside a container or on a flatbed trailer.
Beam
The width of a ship at its widest point.
Belly Cargo
Freight carried in the lower hold of a passenger aircraft, below the passenger cabin.
Beneficial Cargo Owner (BCO)
The company or individual that ultimately owns the goods being shipped — as opposed to a freight forwarder acting on their behalf.
Berth
A designated place in a port where a ship docks to load or unload cargo.
Bill of Lading (BOL)
The primary legal document in freight shipping — acts as a receipt, contract of carriage, and description of the goods.
Bill of Sale
A document that transfers ownership of goods from one party to another.
Bilge
The lowest part of a ship’s hull where water collects.
Bin
A small, designated storage location within a warehouse.
Blind Count
An inventory count where the counter is not told the expected quantity — ensures an unbiased count.
Blind Shipment
A shipment where the shipper and receiver are kept unaware of each other’s identity — common in drop shipping.
Blockade
The closing of a port or border by force to prevent goods from entering or leaving.
Bobtail
A tractor (semi-truck) driving without a trailer attached.
Bogie
A set of wheels on a trailer that can be adjusted to distribute weight properly.
Bond
A financial guarantee posted with customs ensuring that duties and taxes will be paid.
Bonded Warehouse
A secure facility where imported goods can be stored without paying duties until they are removed for sale or export.
Booking
A reservation for space on a carrier — vessel, aircraft, or truck.
Bow
The front of a ship.
Breakbulk
Cargo that is not containerized — shipped as individual pieces such as crates, drums, or rolls.
Bridge Formula
Federal regulations in the US and Canada that govern the allowable distance between axles on a commercial vehicle.
Broker (Freight)
A licensed middleman who connects shippers with carriers — does not own the trucks.
Brokerage Fee
The fee charged by a customs broker for preparing and filing customs documents on behalf of an importer.
Buffer Stock
Extra inventory held as a safety cushion to prevent stockouts during supply chain disruptions.
Bulk Cargo
Unpackaged goods shipped in large quantities — such as grain, coal, oil, or sand.
Bulkhead
A dividing wall inside a ship, container, or trailer used to separate or secure cargo.
Bunker Adjustment Factor (BAF)
A floating surcharge added by ocean carriers to offset changes in fuel (bunker) prices.
Business Number (BN)
A 9-digit number assigned by the CRA and used by Canadian businesses for CBSA import/export accounts.
C-TPAT
Customs-Trade Partnership Against Terrorism — a voluntary US supply chain security program that offers expedited border processing to certified companies.
Cabotage
The transport of goods between two points within the same country by a foreign carrier — generally restricted in Canada and the US.
CADEX
The CBSA system used for electronic accounting and duty payment by importers.
Canada Customs Invoice (CCI)
A specific invoice format required by CBSA for commercial shipments into Canada valued over $2,500 CAD.
Capacity
The maximum weight or volume a vehicle, container, or warehouse can hold.
Cargo
Goods or products being transported by any mode of transport.
Cargo Claim
A formal demand for compensation due to loss, damage, or delay of freight during transit.
Cargo Insurance
Insurance that protects against physical loss or damage to freight during transport.
CARM (CBSA Assessment and Revenue Management)
Canada’s new digital platform modernizing the collection of duties and taxes at the border.
Carrier
The company physically moving the freight — a trucking company, airline, or steamship line.
Carrier’s Lien
The legal right of a carrier to hold cargo until the freight charges are paid.
Cartage
Local hauling of goods within a city or metropolitan area.
Cash Against Documents (CAD)
A payment method where the buyer pays for goods when they receive the shipping documents.
Cash on Delivery (COD)
Payment is collected from the receiver at the time of delivery.
CBM (Cubic Meter)
The standard unit of volume measurement used in international ocean and air freight.
CBP
US Customs and Border Protection — the agency responsible for regulating imports and exports at US borders.
CBSA
Canada Border Services Agency — responsible for border enforcement, customs, and trade compliance in Canada.
CDL (Commercial Driver’s License)
The required license for operating a commercial truck in the US or Canada.
Certificate of Inspection
A document certifying that goods have been inspected and meet required quality or safety standards.
Certificate of Manufacture
A document certifying that goods have been manufactured and are ready for shipment.
Certificate of Origin
A document certifying the country where the goods were manufactured — required for customs and trade agreements.
Charter
Hiring an entire ship or aircraft for a specific voyage or period.
Charter Party
A written contract between a shipowner and a charterer for the hire of a vessel.
Chassis
A specialized trailer frame used to transport ocean or rail containers by road.
Chock
A block placed under wheels or cargo to prevent movement during transport.
CIF (Cost, Insurance, and Freight)
An Incoterm where the seller pays for transport and insurance to the destination port — risk transfers when goods are loaded on the vessel.
Claim
A formal demand for payment due to loss or damage of freight.
Claimant
The party making a freight or insurance claim.
Classification
Assigning an HS code or NMFC freight class to a product for customs or pricing purposes.
Classification Society
An organization that sets and verifies standards for ship construction and maintenance.
Clean Bill of Lading
A BOL signed by the carrier with no notations of damage or shortage — goods received in good condition.
Clearance
Official permission from customs for goods to enter a country or for a ship to leave port.
Co-loading
Combining freight from multiple forwarders into one container to reduce costs.
Coastal Trade
Shipping goods between ports within the same country.
Collect
Freight charges to be paid by the consignee (receiver) upon delivery.
Combination Rate
A freight rate created by combining two or more separate published rates.
Commercial Invoice
The primary document used by customs to determine the value, description, and origin of imported goods.
Commercial Sample
Goods imported for the purpose of soliciting orders — not for resale.
Commodity
The type of goods being shipped (e.g., electronics, lumber, food products).
Common Carrier
A carrier that offers transportation services to the general public at published rates.
Concealed Damage
Damage to freight that is not visible at delivery but is discovered after the driver has left.
Concealed Loss
Missing goods discovered after delivery when the packaging appears intact.
Conference
An association of ocean carriers that agree on rates and service conditions.
Consignee
The person or company receiving the shipment — the buyer or end receiver.
Consignor
The person or company sending the shipment — the seller or shipper.
Consolidation
Combining multiple small shipments into one larger load to reduce costs.
Consul
A government official residing in a foreign city who assists with trade and travel documentation.
Consular Invoice
An invoice certified by the consul of the importing country — required by some countries.
Container
A standard metal box (20′, 40′, 45′, or 53′) used for intermodal transport by ship, rail, or truck.
Containerization
The use of standardized containers to simplify and speed up the loading, transport, and unloading of goods.
Contract Carrier
A carrier that operates under specific long-term contracts rather than serving the general public.
Contraband
Goods that are illegal to import, export, or possess.
Conveyance
The vehicle or vessel used to transport goods.
Cost and Freight (CFR)
An Incoterm where the seller pays freight to the destination port but risk transfers when goods are loaded on the vessel.
Countervailing Duty
A tariff imposed to offset subsidies given by a foreign government to its exporters.
Courier
A company or person that delivers small parcels and documents, typically with fast transit times.
Cross-Docking
Moving freight directly from an inbound truck to an outbound truck with minimal or no storage time.
C-TPAT
Customs-Trade Partnership Against Terrorism — a US voluntary security program for supply chain partners.
CUSMA / USMCA
The Canada-United States-Mexico Agreement — the trade deal replacing NAFTA, governing tariffs and trade rules between the three countries.
Customhouse
The government office where customs duties are collected and import/export paperwork is processed.
Customs Broker
A licensed professional who prepares and files customs documents to clear goods through the border on behalf of an importer.
Customs Exam
A physical or document inspection of goods by border agents to verify compliance.
Customs Tariff
A government schedule listing the duties applicable to specific imported goods.
Customs Value
The declared value of goods used by customs to calculate applicable duties and taxes.
CWT (Hundredweight)
A unit of weight equal to 100 lbs — commonly used in LTL and parcel pricing tiers.
Cycle Counting
A method of inventory management where a small portion of stock is counted on a rotating basis.
Damage
Physical harm to goods during transit — can be noted on the BOL at delivery.
Dangerous Goods (DG)
Hazardous materials that require special handling, labeling, and documentation during transport.
DDP (Delivered Duty Paid)
An Incoterm where the seller is responsible for all costs including freight, insurance, and import duties to the buyer’s location.
Dead Load
The weight of the empty vehicle or container itself, not including cargo.
Deadhead
Driving a commercial truck without any cargo on board.
Deadweight
The maximum weight a ship can safely carry, including cargo, fuel, and crew.
Declaration
A formal statement made to customs describing the goods being imported or exported.
Delivery Confirmation
A service that provides proof that a parcel or shipment was successfully delivered.
Delivery Receipt (DR)
A document signed by the consignee confirming they received the shipment.
Demurrage
A fee charged by a port or terminal when a container is left past its allotted free time.
Density
The weight of a shipment divided by its volume — used to determine LTL freight class.
Depot
A facility used for storing goods, vehicles, or equipment.
Detention
A fee charged when a driver is kept waiting at a pickup or delivery location beyond the allowed free time.
Devanning
The process of unloading goods from a container — also called “stripping.”
Deviation
A departure from the agreed or planned shipping route.
DGR (Dangerous Goods Regulations)
IATA rules governing the transport of hazardous materials by air.
DIM Weight (Dimensional Weight)
A pricing method where carriers charge based on the volume of a package when it is large but light.
Direct
A shipment that moves from origin to destination without stopping at intermediate terminals.
Discharge
The unloading of cargo from a ship, aircraft, or truck.
Dispatcher
The person who coordinates truck movements, assigns loads, and communicates with drivers.
Distribution
The process of delivering goods from a warehouse or DC to customers or retail locations.
Distribution Center (DC)
A warehouse focused on receiving, sorting, and shipping goods to retailers or consumers.
Dock
A platform or bay where trucks are loaded and unloaded at a warehouse or terminal.
Dock Receipt
A receipt issued when goods are delivered to a port or terminal for loading onto a vessel.
Document
Any written or electronic record used in the shipping process (BOL, invoice, packing list, etc.).
Domestic
Shipping within the same country — not crossing an international border.
Door-to-Door
A shipping service that picks up from the shipper’s location and delivers to the receiver’s door.
Double Drop
A trailer with a lowered center section used for hauling tall or oversized equipment.
Doubles
A tractor pulling two trailers at the same time — common in LTL linehaul operations.
Draft
The depth of water a ship needs to float — important for port access.
Drawback
A refund of customs duties paid on goods that are later exported from the country.
Drayage
Short-distance trucking, typically moving containers between a port, rail ramp, and a nearby warehouse.
Driver Assist
When a truck driver helps load or unload freight — usually an accessorial charge.
Drop Shipping
Shipping goods directly from the manufacturer or supplier to the end customer without the retailer handling the product.
Drop Trailer
Leaving a trailer at a shipper or receiver’s facility for loading or unloading at their convenience.
Dry Cargo
Goods that are not liquid or refrigerated — standard general freight.
Dry Van
A standard enclosed trailer used to protect freight from weather — the most common trailer type.
Dunnage
Material such as wood, air bags, or foam used to secure and protect cargo inside a truck or container.
Duty
A government tax imposed on imported or exported goods.
ECCN (Export Control Classification Number)
A US classification number for goods subject to export controls under the Export Administration Regulations.
ELD (Electronic Logging Device)
A device installed in commercial trucks that automatically records a driver’s hours of service (HOS).
Embargo
A government-imposed ban on trade with a specific country or on specific goods.
E-Manifest
The electronic transmission of cargo and driver data to CBSA or CBP before arriving at the border.
En Route
In transit — on the way to the destination.
Entry
The formal process of declaring goods to customs for clearance into a country.
Entry Summary (Form 7501)
The US CBP document that details the value, classification, and duty owed on an import.
ETA / ETD
Estimated Time of Arrival / Estimated Time of Departure.
Ex Works (EXW)
An Incoterm where the buyer is responsible for all costs and risks from the moment goods leave the seller’s premises.
Exchange Rate
The value of one currency expressed in terms of another — affects landed cost on cross-border shipments.
Exempt
Goods or carriers not subject to certain regulations or tariffs.
Expedited
A faster-than-standard shipping service, often at a premium price.
Export
Sending goods from one country to another.
Express
A premium fast-delivery service offered by couriers and carriers.
FCA (Free Carrier)
An Incoterm where the seller delivers goods to a carrier named by the buyer at a specified location.
FCL (Full Container Load)
Using an entire 20′ or 40′ ocean container for a single shipper’s goods.
Feeder Vessel
A smaller ship that transports containers between smaller ports and a main hub port.
Ferry
A vessel that transports passengers, vehicles, and cargo across a body of water.
FIFO (First In, First Out)
An inventory method where the oldest stock is sold or used first.
Flatbed
An open trailer without sides or a roof — used for oversized, heavy, or awkward freight.
Flat Rack
An ocean container without side walls, used for oversized or heavy cargo.
Fleet
A group of trucks, ships, or aircraft owned or operated by one company.
FOB (Free On Board)
An Incoterm defining the point at which risk transfers from seller to buyer — typically when goods are loaded on the vessel.
Force Majeure
A contract clause that excuses a party from performance due to extraordinary events like natural disasters or war.
Forklift
A powered vehicle used to lift and move pallets and heavy goods in a warehouse or dock.
Free Time
The amount of time a carrier allows for loading or unloading before detention or demurrage fees begin.
Free Trade Zone (FTZ)
A designated area where goods can be stored, handled, or processed without paying customs duties.
Freight
Goods transported by a carrier — also refers to the cost of transporting those goods.
Freight Bill
An invoice issued by a carrier for transportation services rendered.
Freight Class
A number (50–500) assigned by the NMFC to LTL freight based on density, stowability, handling, and liability.
Freight Forwarder
A company that organizes the shipment of goods on behalf of shippers — does not own the transport equipment.
FTL (Full Truckload)
Shipping that uses the entire capacity of a 53′ trailer for one shipper’s goods.
Fuel Surcharge (FSC)
A variable fee added by carriers to offset changes in fuel prices — usually a percentage of the base rate.
Fulfillment
The complete process of receiving, picking, packing, and shipping customer orders.
Gateway
A major port, airport, or hub city that serves as a central point for routing freight.
General Average
A maritime principle where all parties in a voyage share the cost of losses from a voluntary sacrifice (e.g., jettisoning cargo to save the ship).
General Cargo
Goods that are not bulk, liquid, or hazardous — standard packaged freight.
Girth
The measurement around the thickest part of a package — used in parcel size calculations.
GRI (General Rate Increase)
An across-the-board price increase announced by carriers, common in ocean freight.
Gross Weight
The total weight of the goods plus all packaging and the vehicle or container.
Harmonized System (HS) Code
An internationally standardized 6–10 digit code used to classify goods for customs duties and trade statistics.
Hazmat
Hazardous materials — goods that require special handling, labeling, and permits during transport.
High Cube
A container or trailer that is taller than the standard height — provides extra volume capacity.
Hold
The enclosed cargo area inside a ship.
Hot Shot
An expedited delivery using a smaller truck or pickup with a trailer — used for urgent, time-sensitive loads.
Hull
The main body of a ship.
IATA
International Air Transport Association — sets global standards for air freight and passenger travel.
ICAO
International Civil Aviation Organization — the UN agency that sets international aviation standards.
Import
Bringing goods into a country from abroad.
Import Permit
A government document authorizing the import of restricted or controlled goods.
In Bond
Goods moving under customs control without duties being paid — typically for transit or storage.
Incoterms
International rules published by the ICC that define the responsibilities of buyers and sellers for the delivery of goods.
Inland
Away from the coast — refers to transport or locations not at a port.
Inside Delivery
A service where the driver moves freight inside a building, past the threshold — an accessorial charge.
Inspection
A review of goods by customs or a third party to verify compliance, quality, or quantity.
Insurance
Financial protection against loss, damage, or delay of goods during transit.
Interchange
The transfer of freight or equipment between two carriers.
Interline
Using two or more carriers to complete a single shipment.
Intermodal
Using two or more modes of transport (e.g., ship + rail + truck) for a single shipment.
Intermodal Ramp
A rail facility where containers are transferred between trains and trucks.
Inventory
The goods a company has in stock at any given time.
Inventory Turnover
A measure of how many times a company sells and replaces its inventory in a given period.
Invoice
A bill from the seller to the buyer listing goods, quantities, and prices.
ISF (10+2)
Importer Security Filing — required for ocean imports into the US, filed 24 hours before loading.
Jettison
The act of throwing cargo overboard to lighten a ship in an emergency.
Just-In-Time (JIT)
A supply chain strategy where goods are received only as they are needed in production — minimizes inventory costs.
Kitting
Assembling individual items into a single packaged “kit” or SKU for sale or shipment.
Knot
A unit of speed for ships — equal to one nautical mile per hour.
Label
A tag or sticker on a package containing shipping, handling, or hazmat information.
Lading
The cargo loaded onto a ship or truck — as in “Bill of Lading.”
Land Bridge
Using overland transport (rail or truck) between two ocean legs of a shipment.
Landed Cost
The total cost of a product including purchase price, freight, insurance, duties, and taxes.
Last Mile
The final leg of a delivery from a distribution hub to the end customer.
Lashing
Securing cargo with ropes, chains, or straps to prevent movement during transport.
Layover
When a driver is required to stay overnight due to delays or hours-of-service rules.
LCL (Less than Container Load)
Sharing an ocean container with other shippers — goods from multiple companies fill one container.
Letter of Credit (L/C)
A bank guarantee that a seller will receive payment once shipping documents are presented.
Liability
Legal responsibility for loss, damage, or delay of goods.
License
Government permission to import, export, or operate as a carrier or broker.
Lien
A legal claim on goods until a debt (such as freight charges) is paid.
LIFO (Last In, First Out)
An inventory method where the newest stock is sold or used first.
Liftgate
A hydraulic platform on the back of a truck used to raise or lower freight when no loading dock is available.
Lighter
A flat-bottomed barge used to transfer cargo between a ship and the shore.
Linehaul
The movement of freight between cities or terminals — the main transport leg.
Load Factor
The percentage of available space or capacity being used on a vehicle or vessel.
Logistics
The management of the flow of goods, information, and resources from origin to destination.
Loss
Goods that are missing or destroyed during transit.
Lowboy
A trailer with a very low deck height, used for hauling tall or heavy equipment.
LTL (Less-Than-Truckload)
Shipping small amounts of freight that share truck space with other shippers — priced by class, weight, and distance.
Main Deck
The upper cargo deck of a freighter aircraft.
Manifest
A complete list of all cargo on a specific vehicle, vessel, or aircraft.
Maritime
Related to the sea or ocean shipping.
Marking
The “Made in [Country]” label or other required markings on imported goods.
Master
The captain of a ship.
Measurement
The dimensions or weight of a shipment used for pricing.
Milk Run
A regular route that makes multiple pickups or deliveries at different stops.
Mode
The type of transport used — truck, rail, ocean, or air.
NAFTA (Legacy)
The North American Free Trade Agreement — replaced by CUSMA/USMCA in 2020.
Net Weight
The weight of the goods only, excluding packaging and the container.
NMFC (National Motor Freight Classification)
The North American standard for classifying LTL freight — assigns a class (50–500) based on density, handling, and liability.
Node
A point in a supply chain network such as a warehouse, port, or terminal.
Non-Resident Importer (NRI)
A foreign company that imports goods into Canada without having a physical presence there.
Notify Party
The person or company to be notified when a shipment arrives at its destination.
NVOCC (Non-Vessel Operating Common Carrier)
A freight forwarder that issues its own bills of lading but does not own ships.
Open Top
A container with a removable roof, used for cargo that must be loaded from above.
Order Picking
Selecting items from warehouse shelves to fulfill a customer order.
Origin
The starting point of a shipment.
Overland
Transport by road or rail rather than sea or air.
Oversize
A shipment that exceeds standard size or weight limits — requires special permits or equipment.
Overweight
A shipment exceeding legal weight limits — requires special permits.
Packing List
A document detailing the contents, quantities, and weights of each package in a shipment.
Pallet
A wooden or plastic platform used to stack and move goods with a forklift or pallet jack.
Pallet Jack
A manual or powered tool used to lift and move pallets.
PAPS (Pre-Arrival Processing System)
The US CBP system for pre-clearing truck shipments before they arrive at the border.
PARS (Pre-Arrival Review System)
The CBSA system for pre-clearing truck shipments before they arrive at the Canadian border.
Payload
The weight of the cargo being carried, not including the vehicle.
Per Diem
A daily fee charged for the use of a carrier’s container or chassis beyond the free period.
Pick and Pack
A fulfillment service where items are picked from inventory and packed into shipping boxes.
Pilferage
The theft of small quantities of goods from a shipment.
POD (Proof of Delivery)
Documentation confirming delivery — includes date, time, receiver name, and signature.
Port of Discharge
The port where a ship’s cargo is unloaded.
Port of Entry
The official location where goods and people enter a country.
Port of Loading
The port where cargo is loaded onto a vessel.
Power of Attorney (POA)
A legal document authorizing a customs broker to act on behalf of an importer.
Prepaid
Freight charges paid by the shipper before or at the time of shipment.
PRO Number
A carrier-assigned tracking number for an LTL shipment.
Pro Forma Invoice
A preliminary invoice sent before goods are shipped — used for customs or financing purposes.
Put-away
The process of moving received goods to their designated storage location in a warehouse.
Quota
A government-imposed limit on the quantity of a specific good that can be imported or exported.
Reclass
A carrier adjustment to the freight class when the declared class does not match the actual goods.
Reefer
A refrigerated container or trailer used for temperature-sensitive goods.
Release
When customs officially allows goods to enter the commerce of the country.
Residential Delivery
Delivery to a home address — typically incurs an extra surcharge from the carrier.
Residential Surcharge
An extra fee for delivering a parcel or freight to a residential address.
Returns Management
The process of handling customer returns — also called Reverse Logistics.
Reweigh
A carrier adjustment when the actual weight of a shipment differs from what was declared.
RF (Radio Frequency)
Wireless scanning technology used in warehouses for inventory tracking.
Ro-Ro (Roll-on/Roll-off)
A ship designed to carry wheeled cargo such as cars and trucks that drive on and off.
Safety Stock
Extra inventory held to protect against unexpected demand or supply chain disruptions.
SCAC Code
A unique 4-letter code assigned to identify a transportation company in North America.
Section 321
A US de minimis provision allowing duty-free entry for shipments valued under $800 USD.
Shipper
The person or company sending the goods — also called the consignor.
Signature Required
A delivery service where the receiver must sign to confirm receipt of the package.
SKU (Stock Keeping Unit)
A unique code assigned to a specific product for inventory tracking.
SLAC (Shipper’s Load and Count)
A BOL notation indicating the carrier did not verify the piece count inside a sealed container.
Slotting
Organizing a warehouse to place high-volume items in the most accessible locations.
Spot Rate
A one-time freight rate negotiated for a specific shipment — not a contract rate.
Stevedore
A person or company that loads and unloads ships at a port.
Surcharge
An extra fee added to the base freight rate for specific conditions or services.
Tariff
A government tax on imported goods — also refers to a carrier’s published rate schedule.
Tax ID
A number used by the IRS (US) or CRA (Canada) to identify a business for tax purposes.
TEU (Twenty-foot Equivalent Unit)
The standard unit for measuring container capacity — one 20′ container equals one TEU.
Third-Party Logistics (3PL)
Outsourcing warehousing, fulfillment, and logistics operations to a specialized provider.
Tracking Number
A unique ID assigned to a shipment used to monitor its location and status.
Transaction Number
A unique 14-digit number assigned to a Canadian customs entry.
Transshipment
Moving cargo from one vessel or vehicle to another at an intermediate point.
Ultimate Consignee
The final recipient of the goods in the destination country.
Unit Load Device (ULD)
A container or pallet used to load luggage and cargo onto an aircraft.
VAT (Value Added Tax)
A consumption tax applied at each stage of production — similar to GST/HST in Canada.
Vessel
A ship or large boat used for transporting cargo.
War Risk
An insurance surcharge for shipping through areas affected by conflict or war.
Warehouse Entry
A customs entry for goods to be stored in a bonded warehouse without immediate duty payment.
Wharfage
A fee charged by a port for using its piers or wharves.
Will Call
When a customer picks up their freight directly from a carrier terminal instead of having it delivered.
WMS (Warehouse Management System)
Software used to manage and optimize warehouse operations including receiving, picking, and shipping.
X-Dock (Cross-Dock)
A logistics strategy where goods are transferred directly from inbound to outbound trucks with no storage.
Yield
The revenue earned by a carrier per unit of traffic — used to measure profitability.
Zero-Rated
Goods that are taxable at a 0% rate — common in Canadian GST for basic groceries and exports.
Zone
A geographic area used by carriers to determine shipping rates — the farther the zone, the higher the rate.
Zone Picking
A warehouse method where pickers are assigned to specific zones and only pick items in their area.
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