Privacy Policy
Privacy Policy
Compass Youth Services, LLC and Compass Counseling Services of Northern Virginia, LLC
(together, “Compass”)
Last Updated: February 24, 2026
Compass is committed to protecting your privacy and maintaining the confidentiality of your information.
This Privacy Policy explains how Compass collects, uses, and safeguards information submitted through our websites and online forms.
1. Information We Collect
When you submit information through our website(s), we may collect:
- Name
- Phone number
- Email address
- Mailing address
- Date of birth
- Insurance or Medicaid information
- Information voluntarily provided in contact, referral, or service request forms
Information may be submitted directly by a client, legal guardian, or by a referral source authorized to provide the client’s information.
2. How We Use Information
Information submitted through our website(s) may be used to:
- Respond to inquiries
- Process referrals
- Coordinate appointments or services
- Provide requested information
- Communicate regarding services
Compass does not use information collected through the website(s) for unsolicited marketing.
3. SMS Communications
If a phone number is provided through our website(s), Compass may contact the individual via phone or SMS regarding inquiries, referrals, appointments, scheduling, or other service-related matters.
When a referral source submits contact information, the referral source confirms they are authorized to provide the client’s contact information and that the client or legal guardian has consented to being contacted by Compass regarding services.
Compass does not use SMS messaging for promotional or marketing purposes.
4. SMS Terms & Conditions
Message frequency varies. Message and data rates may apply.
You may opt out of SMS communications at any time by replying STOP.
For assistance, reply HELP or contact us at
info@compassva.com.
Mobile information will not be sold, shared, rented, or transferred to third parties for marketing or promotional purposes.
Consent to receive SMS messages is not a condition of receiving services.
5. HIPAA & Health Information
Compass is a behavioral health provider. Information submitted through our website(s) may become part of a client record if services are initiated.
Protected Health Information (PHI) is handled in accordance with applicable federal and state laws, including the Health Insurance Portability and Accountability Act (HIPAA).
Clients receive a separate Notice of Privacy Practices at intake that explains how health information is used and disclosed.
6. Information Sharing
Compass does not sell or rent personal information.
Information may be shared only:
- As required by law
- With service providers necessary to operate our website(s) and communication systems
- For lawful business operations related to service delivery
7. Data Security
Compass implements reasonable administrative, technical, and physical safeguards to protect information submitted through our website(s).
While reasonable precautions are taken, no method of internet transmission is completely secure.
8. Children’s Privacy
Our website(s) are not directed toward children under 13. Compass does not knowingly collect personal information from children without appropriate authorization.
9. Third-Party Links
Our website(s) may contain links to third-party websites. Compass is not responsible for the privacy practices of external sites.
10. Updates to This Policy
Compass may update this Privacy Policy periodically. Updates will be posted on this page with a revised “Last Updated” date.
11. Contact Information
If you have questions regarding this Privacy Policy, contact: