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Welcome to PagerDuty Commons

Your Community Hub for AlI Things Incident Management, Automation and Operational Resilience

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🎧 New Episode: AI in Security

Forum|Forum|9 days ago

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Webinar Q&A Discussion: Incident Management, Inside Your Developer Portal: PagerDuty + Spotify Portal for Backstage

Thanks for joining us at our live conversation with Spotify Backstage to discuss the new PagerDuty plugin. We weren’t able to answer all your question

Forum|Forum|28 days ago

290

Scribe Agent expands to Microsoft Teams

Great news for Microsoft Teams users: you can now use Scribe Agent and leverage its intelligent incident scribing capabilities! No more scattered note

Forum|Forum|1 month ago

200

SREday Lisbon: Check the Highlights 📷🌟

Forum|Forum|1 month ago

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Customer Love Sprint 💚

Shipping 150+ Improvements Requested by Users

The Internet Blinked

How PagerDuty Stayed Resilient During the October 20 Outage

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GanapathiyaPNew Member 👋

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Apart from alerts, all notifications I received from Pageduty is showing redirect urls as it is not like embedded in the anchor word. Simple words it is not HTML card, just plain text.Does anyone faced this?

AlexGNew Member 👋

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Additional Pager Duty Status Types

Using the out of the box Service Now configuration for incident status types, I’d like to know if we can update Pager Duty to have the additional status types (e.g.):On Hold Cancelled

Sarah LyneNew Member 👋

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External Private StatusPage no longer sending notification emails.

We have one of our Private External StatusPages no longer sending notification emails. All other pages are sending the notifications without issue. The email address that sends the notifications is the same for all pages and is not blocked by our d

Dan DavisNew Member 👋

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API: Getting the Slack thread for an incident

We are using the connections configuration for the slack integration so that incidents get a separate thread in a given channel for a given service.Using the pagerduty api and the slack integration, I am trying to determine which slack thread a giv

xamiciCommunity Manager 💚

🎧 New Episode: AI in Security

🎧 New Episode: AI in Security

AI is changing the way a lot of technical teams are doing their jobs, and security teams are no exception. In this episode, we talk with Oren Saban of Mate Security about the impact of AI on the security space and the potential for increasing the suc

tom.hendersonNew Member 👋

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Complete Onboarding won't go away

I have set up my phone and sms, verified them, and sent myself test messages. However, the Onboarding banner still wants me to do this. I have set it up, verified, sent tests, sent tests, and sent tests. But, it doesn’t help.Then, I deleted them, re-

msaeedNew Member 👋

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data retention for alerts

Hello I was wondering what is the data retention policy for the alert as how long alerts/incidents data is kept in the pagerduty. I couldnt find any settings/config for that or any documentation. Mehran

danieljcafonsoCommunity Manager 💚

Webinar Q&A Discussion: Incident Management, Inside Your Developer Portal: PagerDuty + Spotify Portal for Backstage

Thanks for joining us at our live conversation with Spotify Backstage to discuss the new PagerDuty plugin. We weren’t able to answer all your questions live, so we’re adding all the Q&A to this thread for your convenience. Feel free to ask additi

xamiciCommunity Manager 💚

PagerDuty On Tour

🇦🇺 SYDNEY! PD On Tour Workshop Agenda is Out

The interactive morning workshop tracks for PagerDuty On Tour Sydney are officially out! Check out the lineup:🧪 Transforming Incident Management with AI OperationsFor Incident Responders, NOC Engineers and IT Operations TeamsDuration: 2.5 hoursDrowni

xamiciCommunity Manager 💚

PagerDuty On Tour

🇬🇧 LONDON! PD On Tour Workshop Agenda is Out

The interactive morning workshop tracks for PagerDuty On Tour London are officially out! Check out the lineup: 🧪 Lab 1: AIOps Revolution Bootcamp: From Reactive to Proactive Incident ManagementIdeal for SREs, Incident Responders, Operations Managers,

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8 topics

GanapathiyaPNew Member 👋

Ask a product question

Apart from alerts, all notifications I received from Pageduty is showing redirect urls as it is not like embedded in the anchor word. Simple words it is not HTML card, just plain text.Does anyone faced this?

AlexGNew Member 👋

Ask a product question

Additional Pager Duty Status Types

Using the out of the box Service Now configuration for incident status types, I’d like to know if we can update Pager Duty to have the additional status types (e.g.):On Hold Cancelled

Sarah LyneNew Member 👋

Ask a product question

External Private StatusPage no longer sending notification emails.

We have one of our Private External StatusPages no longer sending notification emails. All other pages are sending the notifications without issue. The email address that sends the notifications is the same for all pages and is not blocked by our d

Dan DavisNew Member 👋

Ask a product question

API: Getting the Slack thread for an incident

We are using the connections configuration for the slack integration so that incidents get a separate thread in a given channel for a given service.Using the pagerduty api and the slack integration, I am trying to determine which slack thread a giv

msaeedNew Member 👋

Ask a product question

data retention for alerts

Hello I was wondering what is the data retention policy for the alert as how long alerts/incidents data is kept in the pagerduty. I couldnt find any settings/config for that or any documentation. Mehran

CalebTeBokkelNew Member 👋

Ask a product question

Mobile App Regression: Swipe-to-Resolve Now Requires Confirmation (Adds Extra Step)

I’m noticing a recent change in the mobile app where resolving an incident via swipe now requires an extra confirmation tap. Previously, a single swipe action would immediately resolve the incident with no additional interaction.This new flow adds ex

Christian VanderZielNew Member 👋

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ServiceNow 7 extension and webhook v3 compatibility

We use the ServiceNow V7 integration in production. It works fine, but we want to move to the generic V3 webhook. We have a lot of services on V7, so the plan was to switch just a few to V3 first and handle the rest later.In our test environment, whe

Deepak5400New Member 👋

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repetitive alerts until issue is resolved

My requirement is to repetitive alerts until issue is resolved, for an exmaple, someone in ,y team resolve the issue by mistake but actual issue is not resolved in this casr alert should be triggered in every 5 minutes bcz cloudwatch send only an a

PączekNew Member 👋

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Rundeck "Change the Target Nodes" issue

I'm struggling with a job in Rundeck that includes an Ansible script, and I'm a bit confused about the node selection behavior.Is it possible to prevent a job from running on all nodes when “Change the Target Nodes” is unchecked? It feels contradicto

wondruschNew Member 👋

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Atlassian Bitbucket Pipeline integration broken

Hi!I have setup the Bitbucket integration on one of my services follwing this guide: https://support.pagerduty.com/main/docs/bitbucketHowever no incidents get created ever. Is there anything i have to consider that is not mentioned inside this guide

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