I'm trying to do a custom template. I've cut and pasted the example from https://developer.atlassian.com/server/jira/platform/creating-a-custom-release-notes-template-containing-release-co...
I had an account created with some other email id. But that email id got disabled and now I am unable to login or recover my trello account. I have all the tasks there. How can I access my account wi...
Upon creating a form the field dedicated to the ''teams'' choice is set up with international teams, I am wondering if I could personalize the field ?
In DSU we open each story from the Team board so the team can see the story's subtasks and have that context of tasks, ordered in execution order with their status (done, in-progress, funnel.) ...
Hi all, On our team-managed projects that were ongoing, all the backlog and board features stopped having access and showing the stories as it should. Its urgent you guys find a solution please.
What is the reason, that rovo isn't able to modify the text of a Jira ticket? After estimated 2 minutes the "thinking" process ends with an "networt error".
Copilot cannot retrieve the content/comments. So it is not enought for us to use in Copilot. Do you know how to set it up? Thanks!
Our JIRA intake was set up long back by some previous team members. I am able to close the access tickets in the intake where as some of my team members are not able to. I am trying to find som...
I'm building my form fields and creating some drop-down custom fields. Once I create a field and drag it into the form, I cannot go in and edit the drop-down options. What am I doing wrong?&nbs...
We’ve all been there: a new client signs on, and suddenly, your engineers are spending more time integrating them into your systems rather than actually solving service tickets. When you’re managin...
When providing an update to a project and tagging/mentioning an individual, why are they not receiving the email? Emails are received when tagging the individual in the Comments, but mentions in the ...
2026-02-27 19:51:20,245 INFO - Importer started! 2026-02-27 19:51:20,245 INFO - Engine is running in Import mode 2026-02-27 19:51:20,430 INFO - All issues will be imported to project: Phoenix (IVI) (...
I have Matillion job ,which pulls the data for JIRA Boards using the API. Currently it is only pullling few old boards and not able to access to new boards or projects. As per some suggestion , I hav...
For some issue (see example SES-26240), users are unable to drag and drop subtasks inside the parent issue for changing the sort. The Move Up and Move down feature works. On drop it shows an oran...
Hi everyone, We are looking to implement the “email reminder for inactive tickets” automation in our Jira project. I’m trying to understand the limitations of the “Send email” or “Send notification”...
Hello Team, I am currently attempting to import a CSV file into Jira Cloud using the External System Import (CSV) option. However, I am unable to successfully upload and complete the import process....
In List View, I cannot drag and drop issues to reorder them. The query for the board has ORDER BY Rank ASC. I have permissions to do everything. Yet, I still get this message: "Clear sorting to reor...
Hi, I have created a automation rule to get Number sequence once issue type is created in jira but seems the sequence number is not getting updated automatically. Rule steps 1.Issue created...
https://id.atlassian.com/manage-profile/profile-and-visibility When I visit the profile and visibility page, the only option for my Full Name is display to "Anyone". How can I change that? My...
Team-Managed Project I am Administrator Cannot add watcher to a ticket. Why?
I couldn't really find an offtopic discussion board; maybe I'm missing it or it doesn't exist. So, I thought I'd post here. Apologies if this is the wrong location for this kind of stuff. I'm very h...
I’m a Commercial Product Manager in a new team. We work with Jira (Cloud) and Confluence. Our team has Jira licenses, but most colleagues do not. Our goals are to: Plan and manage our work in Ji...
Hello, I am currently trying to follow the procedure described in this article: “New Team Member Needs Admin Access After Site and Org Admin Leaves Company” https://support.atlassian.com/atlassian...
Is it possible to define default value in JIRA forms?
Software maturity is measured by the number of open cases over time. So I need a chart as below (this shows a project that is just cranking up so very immature code base) that is configurable ...
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