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- AI, Expert insights
Salesforce Connections 2026 and the Age of Marketing Makers
Everything from the Connections 2026 Main Keynote on Agentforce Marketing, the Age of Marketing Makers, Agentforce Coworker, Slackbot, Marketing Goals Agent, Content Agent, Qualified, Piper, Hunter and the Contentful acquisition.
- AI, Expert insights
Everything from the Connections 2026 Main Keynote on Agentforce Marketing, the Age of Marketing Makers, Agentforce Coworker, Slackbot, Marketing Goals Agent, Content Agent, Qualified, Piper, Hunter and the Contentful acquisition.
- AI, Expert insights
Agentforce delivers 24x7 customer service across FAQ, orders, and case assistance, combining automation, governance, and human escalation when it matters.
- Expert insights
TDX 2026 Salesforce signaled a structural shift in the platform. Florencia Cattelani unpacks what it means for architects, partners and delivery teams.
- AI, Expert insights
Everything announced at TDX 2026 — and why it fundamentally changes how companies build on Salesforce. The biggest platform launch in Salesforce's 27-year history, analyzed by a specialist who was there at TDX 2026.
- Consumer Goods, Expert insights
Explore why AI-orchestrated Retail Execution requires more than automation. Samantha Mitchell explains how to reduce fragmentation, turn Customer 360 into a decision layer, and redesign execution to improve productivity, protect margin, and drive measurable commercial outcomes.
- AI, Expert insights
The modern contact center is no longer just a support function. With Agentforce Contact Center, AI and human agents co-create seamless, personalized customer experiences on a single, unified Salesforce platform.
