📝 Overview
Our refund and returns policy lasts 30 days.
If 30 days have passed since your purchase, unfortunately we can’t offer you a full refund or exchange.
To be eligible for a return, your item must be:
- 📦 Unused
- ✅ In the same condition you received it
- 🏷️ In the original packaging
🚫 Non-Returnable Items
The following items cannot be returned:
- 🥗 Perishable goods (food, flowers, magazines)
- 🧴 Intimate or sanitary goods
- ⚠️ Hazardous materials, flammable liquids, or gases
- 🎁 Gift cards
- 💾 Downloadable software products
- 💊 Some health and personal care items
💰 Refunds
Once your return is received and inspected:
- 📧 We will notify you by email
- ✔️ If approved, your refund will be processed
- 💳 The amount will be credited to your original payment method within a few business days
⏳ Late or Missing Refunds
If you haven’t received your refund yet:
- 🏦 Check your bank account again
- 💳 Contact your credit card company
- 🏛️ Contact your bank (processing time may apply)
Still no refund?
📩 Contact us at support@clintsuk.com
🔖 Sale Items
- ✅ Only regular-priced items can be refunded
- ❌ Sale items are non-refundable
🔄 Exchanges
We only replace items if they are:
- ❌ Defective
- 💔 Damaged
For exchanges, please email us at 📧 support@clintsuk.com
🎁 Gifts
- 🎉 If the item was marked as a gift and shipped directly to you, you’ll receive a gift credit
- 👤 If not marked as a gift, the refund will be sent to the original purchaser
🚚 Return Shipping
- 📦 Return shipping costs are your responsibility
- 💸 Shipping costs are non-refundable
- ➖ Return shipping fees may be deducted from your refund
For expensive items, we recommend:
- 📍 Trackable shipping
- 🛡️ Shipping insurance
We don’t guarantee receipt of returned items.