FAQ – Carpet, Upholstery & Furniture Cleaning in Ottawa

A: We use high-powered steam cleaning technology with eco-friendly, non-toxic, and residue-free powdered cleaning agents. Our process cleans deep into the carpet fibers, removes dirt, bacteria, and allergens, and dries within a few hours.

A: No. Our advanced vacuum pickup system recovers more water than standard machines, leaving your carpets clean and fast-drying, typically ready in just a few hours.

A: Yes! We remove common stains like coffee, wine, juice, ink, pet stains, and more. Some older or severe stains may require additional treatments, which we’ll discuss upfront.

A: Carpet drying time typically ranges from a few hours up to 12 hours, depending on several factors. These include the type of carpet fiber, thickness and density of the carpet, level of soiling, humidity, airflow, and temperature inside the home. Thicker carpets and heavily soiled areas may take longer to dry.

A: We use eco-friendly, non-toxic cleaning solutions that are safe for children and pets. Our goal is to clean effectively while maintaining your family’s health.

A: Most furniture dries within 2–8 hours, depending on fabric type and room ventilation.

A: Yes! We clean and condition leather sofas, chairs, and other furniture, removing dirt and restoring its appearance without harsh chemicals.

A: Yes! At Clean Freaks Ottawa, we use eco-friendly, non-toxic, scent-free, and residue-free powdered cleaning agents that are safe for all fabrics, including natural fibers like wool and cotton, as well as synthetic fabrics like polyester, microfiber, and blends. Our solutions are carefully formulated to clean deeply without damaging fibers or colors, protecting your carpets, rugs, and upholstery while keeping your home safe for children and pets.

A: Most area rugs are cleaned on-site in your home, so you don’t have to worry about transport. For very delicate or antique rugs, we can even safely clean those without them ever leaving your home.

A: With our advanced equipment, rugs are usually ready to use the same day.

A: Yes! We use non-toxic, fragrance-free cleaning solutions that are safe for the whole family.

A: We recommend cleaning every 12–24 months, or sooner if there are stains, allergies, or pets.

A: No. We serve Ottawa and surrounding areas without any travel or gas surcharges.

A: Yes! We use green, non-toxic, scent-free, and residue-free cleaning products that are safe for children, pets, and sensitive homes.

A: You can call or text 613-421-5854, or submit a free online quote. We respond within 24 hours and will answer all your questions.