About CITRA KUWAIT
This app was specifically developed as a tool for consumers to provide their complaints and inquiries about telecommunication services in Kuwait directly through CITRA. The data collected within the app will help CITRA to...
This app was specifically developed as a tool for consumers to provide their complaints and inquiries about telecommunication services in Kuwait directly through CITRA. The data collected within the app will help CITRA to work with the service providers and improve the quality of services in the state of Kuwait. This App allows for the following features: Individuals Accounts: . Send complaint and inquiry about telecommunication services directly to CITRA Company Accounts: . Account overview . Penalties and Statement . Licensed Services . Create and follow up complaints After creating new customer account online through CITRA website: www.citra.gov.kw
Version History New user experience design. 3.1 12/22/2025 This version contains new user experience design. 3.0 12/21/2025 Bug fix 2.9 02/22/2025 Bug fix 2.8 12/13/2024 Bug fix 2.7 07/26/2024 Bug fixes 2.6 04/21/2022 Integration with Kuwait mobile id app Updates on complaint submission Bugs fixes 2.5 11/04/2021 Bug fixes 2.4 05/01/2021 Bug fixes 2.3 04/28/2021 Bug fixes 2.2 12/01/2020 Bug fixes 2.1 08/25/2020 CITRA Kuwait mobile app will empower telecom consumers in Kuwait. This app was specifically developed as a tool for consumers to provide their complaints and inquiries about telecommunication services in Kuwait directly through CITRA. The data collected within the app will help CITRA to work with the service providers and improve the quality of services in the state of Kuwait. This app allows for the following Services: Visitors Services: • Register KW Domain • Speed Test • Kuwait IX • Block/Unblock Content • Highlights (Cyber Security , Regualations , ICT,..) • News and Activities • FAQ • About CITRA • CITRA on Social Media • MAP Location Individuals Accounts Services: • Account Creation • Send complaint and inquiry about telecommunication services directly to CITRA • Service Request Submission • Invoices Payment • Send Suggestion • Follow-Up Complaints and Service Requests • Profile overview • Change Password • Forget Password 2.0 07/27/2020 -- Fixing bugs 1.3 07/13/2018 Add call us function to individual service 1.2 01/24/2018 Add callus function. 1.1 01/20/2018 1.0 01/13/2018
Previous Versions
Here you can find the changelog of CITRA KUWAIT since it was posted on our website on 2023-09-07 21:39:06.
The latest version is 3.1 and it was updated on 2026-06-25 11:58:38. See below the changes in each version.
CITRA KUWAIT version 3.1
Updated At: 2026-06-05
Changes: Version History New user experience design. 3.1 12/22/2025 This version contains new user experience design. 3.0 12/21/2025 Bug fix 2.9 02/22/2025 Bug fix 2.8 12/13/2024 Bug fix 2.7 07/26/2024 Bug fixes 2.6 04/21/2022 Integration with Kuwait mobile id app
Updates on complaint submission
Bugs fixes 2.5 11/04/2021 Bug fixes 2.4 05/01/2021 Bug fixes 2.3 04/28/2021 Bug fixes 2.2 12/01/2020 Bug fixes 2.1 08/25/2020 CITRA Kuwait mobile app will empower telecom consumers in Kuwait.
This app was specifically developed as a tool for consumers to provide their complaints and inquiries about telecommunication services in Kuwait directly through CITRA. The data collected within the app will help CITRA to work with the service providers and improve the quality of services in the state of Kuwait.
This app allows for the following Services:
Visitors Services:
• Register KW Domain
• Speed Test
• Kuwait IX
• Block/Unblock Content
• Highlights (Cyber Security , Regualations , ICT,..)
• News and Activities
• FAQ
• About CITRA
• CITRA on Social Media
• MAP Location
Individuals Accounts Services:
• Account Creation
• Send complaint and inquiry about telecommunication services directly to CITRA
• Service Request Submission
• Invoices Payment
• Send Suggestion
• Follow-Up Complaints and Service Requests
• Profile overview
• Change Password
• Forget Password 2.0 07/27/2020 -- Fixing bugs 1.3 07/13/2018 Add call us function to individual service 1.2 01/24/2018 Add callus function. 1.1 01/20/2018 1.0 01/13/2018
CITRA KUWAIT version 3.1
Updated At: 2025-12-22
Changes: New user experience design.
CITRA KUWAIT version 2.9
Updated At: 2025-02-22
Changes: Feb 22, 2025
Version 2.9
Bug fix
CITRA KUWAIT version 2.8
Updated At: 2024-12-13
Changes: Dec 13, 2024
Version 2.8
Bug fix
CITRA KUWAIT version 2.7
Updated At: 2024-07-26
Changes: Jul 26, 2024
Version 2.7
Bug fix
CITRA KUWAIT version 2.6
Updated At: 2022-04-21
Changes: Apr 21, 2022
Version 2.6
Bug fixes
Disclaimer
Official App Store Link
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