EU-compliant withdrawal button for WooCommerce – enables customers to easily revoke orders in accordance with EU Directive 2023/2673.
Revoker for WooCommerce adds a legally compliant withdrawal button to your WooCommerce store. Customers can revoke orders directly from their account area – fully compliant with EU Directive 2023/2673 and applicable consumer protection laws.
Why Revoker?
Starting in 2026, online merchants in the EU are required to provide consumers with an easy way to exercise their right of withdrawal. Revoker implements this requirement elegantly and user-friendly.
Key Features
- Withdrawal Button – Automatically appears on the order details page in customer accounts
- Two-Step Process – Button → Confirmation page prevents accidental withdrawals
- Deadline Calculation – Automatic calculation of remaining withdrawal period
- Partial Withdrawal – Customers can withdraw individual items from an order
- Guest Support – Withdrawal without customer account via order number + email
- Email Notifications – Automatic confirmation to customer and shop admin
- Withdrawal Log – Complete overview of all withdrawals in the backend
- Product Exceptions – Exclude categories, individual products, or digital downloads
- Customizable – Button text, style, and withdrawal period individually configurable
- PDF Confirmation – Generate PDF documents for withdrawal confirmations
- Gutenberg Block – Add withdrawal policy information easily to any page
Legal Compliance
- EU Directive 2023/2673
- Consumer Rights Directive 2011/83/EU
- GDPR compliant
Pro Version
Need advanced features? Revoker Pro offers:
- Dashboard & Statistics – Withdrawal rates, trends, top products
- Automatic Refunds – Integration with WooCommerce Refunds
- Notifications – Slack, Microsoft Teams, Custom Webhooks
- REST API – Complete API for external integrations
- Rules Engine – Advanced exception rules (geo, price, time, etc.)
- UI Builder – Visual editor for button and modal
- Return Labels – Integration with DHL, DPD, GLS
- Accounting Export – DATEV, lexoffice, sevDesk export
- Fraud Detection – Protect against abuse
- Multilingual – 6 languages including legally compliant translations
- Legal Updates – Automatic updates for regulatory changes
Additional Info
Minimum Requirements
- WordPress 6.0 or higher
- WooCommerce 7.0 or higher
- PHP 7.4 or higher
Privacy
This plugin:
* Stores withdrawal data locally in your WordPress database
* Does not send data to external servers
* Is fully GDPR compliant
The Pro version communicates with kommers.io for license validation and updates.
FAQ
Is the plugin GDPR compliant?
Yes. The plugin only stores data necessary for the withdrawal process and respects all data protection requirements. Withdrawal data is stored together with the order.
Does the plugin work with my theme?
Revoker is designed to work with all WooCommerce-compatible themes. The button automatically adapts to your theme’s styling.
Can I customize the withdrawal period?
Yes. Under WooCommerce → Withdrawal Button → Settings you can set the period between 7 and 365 days. The EU standard is 14 days.
Can guests also withdraw?
Yes. Using the shortcode [revoker_withdrawal_search] guests can find their order by order number and email address and submit a withdrawal.
Which products can I exclude from withdrawal?
You can exclude:
* Complete categories
* Individual products
* All digital/downloadable products
Are emails sent automatically?
Yes. For each withdrawal, a confirmation is automatically sent to the customer. Optionally, the shop admin can also be notified.
Is the plugin compatible with HPOS?
Yes. Revoker fully supports WooCommerce’s High-Performance Order Storage (HPOS) feature.
In which languages is the plugin available?
The plugin is developed with full internationalization support and includes translations for:
* German (de_DE)
* English (en_US)
* French (fr_FR)
* Italian (it_IT)
* Spanish (es_ES)
* Dutch (nl_NL)
How do I add the withdrawal policy to a page?
You can use the Gutenberg block “Withdrawal Policy” or the shortcode [revoker_withdrawal_policy] to display the legally required withdrawal information on any page.
ChangeLog
1.0.4
- Changed: Source language switched from German to English for WordPress.org GlotPress compatibility
- Added: German (de_DE) translation file with 100% coverage
- Updated: French (fr_FR), Spanish (es_ES), Italian (it_IT), Dutch (nl_NL) translations to 100% coverage
- Improved: All translatable strings now use English as source language (msgid)
1.0.3
- Fixed: Database insert failure when saving withdrawals (NULL datetime handling)
- Fixed: Modal on order confirmation page now shows item checkboxes for selection
- Fixed: Modal withdrawal submission now correctly sends selected items
- Added: Dedicated return address settings (company name, address, postcode, city)
- Improved: Return address in forms, emails, and withdrawal policy uses custom settings with WooCommerce fallback
- Improved: Error logging for failed database operations when WP_DEBUG is enabled
1.0.2
- Fixed: Escape all $withdrawal_period variables with absint()
- Fixed: Escape all $days_remaining variables with absint()
- Fixed: Escape $deadline and $withdrawal_url in plain text emails
- Fixed: Move PDF styles to external CSS file to avoid inline tag
1.0.1
- Fixed: Proper escaping of date_i18n() outputs
- Fixed: Use wp_enqueue functions for scripts and styles
- Fixed: Plugin URI now points to valid URL
- Added: Requires Plugins header for WooCommerce dependency
- Removed: WordPress.org directory assets from plugin package
1.0.0
- Initial stable release
- Withdrawal button on order details page
- Two-step withdrawal process
- Partial withdrawal of individual items
- Guest support via order search
- Email notifications (customer & admin)
- Withdrawal log in backend
- Product and category exceptions
- Exclude digital downloads
- Customizable button style (standard, outline, text link)
- Configurable withdrawal period (7-365 days)
- PDF generation for withdrawal confirmations
- Gutenberg block for withdrawal policy
- Withdrawal reason selection
- HPOS compatibility
- Translations for 6 languages
