IMsupporting live chat support rapid deployment plugin. Add a live chat button to your WordPress website quickly and easily.
Live Chat Plugin with AI Chatbot – Talk to Website Visitors in Real-Time
HybriChat is a powerful live chat plugin for WordPress that helps you connect with website visitors instantly. Our live chat widget combines AI chatbot automation with human agents to provide 24/7 customer support and increase conversions by up to 30%.
Start with a free trial – No credit card required to get started!
Trusted by businesses worldwide | Facebook | YouTube
Now powered by the latest Flow Widget CDN: https://flow.chatcdn.imsupporting.com/popover_assets/js/flowwidget.js
Flow Widget setup video: https://www.youtube.com/watch?v=MmpP7DG9jqo
Why Choose HybriChat Live Chat?
⚡ Quick Setup – Install and start chatting in 2 minutes
???? AI + Human Agents – AI chatbot handles FAQs, agents handle sales conversations
???? Mobile Live Chat – Works perfectly on desktop, tablet, and mobile devices
???? Real-time Messaging – Instant chat with website visitors
???? Visitor Monitoring – See who’s browsing and engage proactively
???? Multi-Language Support – Chat with customers worldwide
???? WooCommerce Compatible – Perfect for online stores and eCommerce
???? GDPR Compliant – Enterprise-grade security and data protection
???? Free Trial Available – Test all features before upgrading
???? Live Chat Features
Chat Widget & Design
✓ Fully customizable chat widget (colors, position, text)
✓ Mobile-responsive design
✓ Match your brand perfectly
✓ Multiple widget styles
AI Chatbot Automation
✓ AI answers FAQs automatically
✓ Learns from your conversations
✓ 24/7 automated responses
✓ Seamless handoff to human agents
Agent Dashboard
✓ Manage all chats in one place
✓ Real-time notifications
✓ Chat history & transcripts
✓ Unlimited agents
✓ Team collaboration tools
Visitor Engagement
✓ Real-time visitor monitoring
✓ Proactive chat invitations
✓ Behavioral triggers
✓ Offline message capture
✓ Lead generation forms
Integrations & Compatibility
✓ WooCommerce ready
✓ Works with any WordPress theme
✓ Fast loading (no slowdown)
✓ GDPR compliant
✓ SSL secure
???? Perfect For
Online Stores – Boost eCommerce sales with live chat for WooCommerce
SaaS Businesses – Provide real-time product support and reduce churn
Agencies – White label live chat for multiple client websites
Small Businesses – Affordable live chat solution for startups
Support Teams – Helpdesk alternative with live chat software
???? Why HybriChat Stands Out
Unlike basic live chat plugins, HybriChat combines AI chatbot technology with human agents:
– AI chatbot answers common questions instantly (FAQ automation)
– Live agents handle complex sales and support conversations
– Seamless handoff between AI and humans for best customer experience
– No chat limits – unlimited conversations on free trial
Perfect for: WordPress websites, WooCommerce stores, membership sites, business websites, support teams
???? Customer Reviews
“Best live chat plugin I’ve used. The AI features save us hours daily.” – ⭐⭐⭐⭐⭐ , Nazmin Rhodes
“Really Good Service!” – ⭐⭐⭐⭐⭐ , Grace Hardcastle
???? Connect With Us
Get live chat support for your live chat setup – we practice what we preach!
Screenshots
Live Chat Widget - Beautiful, customizable live chat widget on your website
Agent Dashboard - Powerful live chat management dashboard for your support team
AI Chatbot Settings - Configure AI live chat automation and responses
Real-time Visitor Monitoring - See who's browsing and start proactive live chats
Mobile Live Chat - Full mobile support for live chat agents and visitors
Chat Analytics - Track live chat performance, response times, and conversions
Is IMsupporting live chat free?
A free trial is available with no credit card required. Premium features including AI training, analytics, and integrations are available on paid plans.
How does the AI chatbot work?
The AI chatbot handles frequently asked questions automatically, providing instant responses. When a conversation requires human expertise, the AI transfers the chat to a live agent.
Can I use this with WooCommerce?
Yes. The plugin is compatible with WooCommerce. You can add live chat to product pages, checkout, and shopping cart.
Do I need coding skills?
No coding is required. Install the plugin, enter your Account ID, and the chat widget appears on your site. Customize colors and position from the dashboard.
Can I customize the chat widget?
Yes. You can customize colors, position, welcome message, agent photos, and branding from the dashboard.
Is the chat widget mobile responsive?
Yes. Both the visitor-facing widget and the agent dashboard work on desktop, tablet, and mobile devices.
How many agents can use the live chat?
You can add unlimited agents at no extra cost.
What happens when agents are offline?
Visitors can leave offline messages. The AI chatbot continues answering common questions when agents are unavailable.
Will this slow down my WordPress site?
The chat widget is lightweight and loads asynchronously, so it does not affect page load speed.
Is this plugin GDPR compliant?
Yes. The plugin includes data protection and privacy features for GDPR compliance.
What is the difference between AI chatbot and live chat?
The AI chatbot uses automation to answer questions based on trained responses. Live chat connects visitors with human agents in real time. IMsupporting combines both.
Can I try it before upgrading?
Yes. A free trial is available with no credit card required.
ChangeLog
5.0.3.0
- Updated plugin name to “IMsupporting Live Chat & AI Chatbot” per WordPress guidelines
- Reduced tags to maximum of 5 as required
- Removed promotional and comparative claims from readme description
- Fixed internationalization: added text domain to all gettext calls
- Fixed escaping: replaced _e() with esc_attr_e() in output contexts
- Added direct file access protection (ABSPATH check) to all PHP files
- Removed extraneous banner asset from plugin directory
- Updated Tested up to version
5.0.2.5
- Updated plugin embed to latest Flow Widget script on
flow.chatcdn.imsupporting.com
- Added Flow Widget details in plugin documentation
- Added setup tutorial link: https://www.youtube.com/watch?v=MmpP7DG9jqo
5.0.2.4
- Refined plugin title and description for better professionalism
- Added social media links (Facebook and YouTube channels)
- Enhanced FAQ section with better long-tail keyword targeting
- Improved SEO for “live chat for WooCommerce” and “AI chatbot WordPress” searches
- Repositioned “free trial” messaging for clarity
- Optimized feature descriptions and use cases
5.0.2.3
- Enhanced plugin listing with better feature highlights
- Updated screenshots and banner images
- Improved description readability
- Added feature comparison section
- Minor UI improvements in settings page
5.0.2.2
- Improved plugin description and feature list
- Added comprehensive FAQ section
- Enhanced compatibility documentation
5.0.2.1
- Fixed JavaScript code displaying as plain text on settings page
- Removed duplicate function definition causing display issues
5.0.2.0
- Complete settings page redesign with modern, clean interface
- Simplified configuration – all widget customization now done in dashboard
- Only Account ID required in WordPress – manage everything else at imsupporting.com
- Added feature cards highlighting dashboard capabilities
- Improved visual feedback and user guidance
5.0.1.0
- Improved settings page: Widget settings now hidden until valid Site ID is entered
- Enhanced user experience by requiring Site ID configuration first
5.0.0.8
- Updated support chat widget configuration
5.0.0.7
- Improved registration form placement and UX
- Added website URL field to registration
- Added support chat widget to settings page
- Added “Save Changes” button to top of settings
5.0.0.6
- Fixed CORS issue during registration by using canonical URL
- Updated registration API endpoint
5.0.0.5
- Added direct dashboard login link to plugin action links
- Improved settings page UI with prominent dashboard login button
- Updated registration process to use new API
5.0.0.4
- Modernized settings page UI
- Removed legacy widget type option
- Fixed background color default value issue
- Removed legacy help section
5.0.0.3
- Fixed issue where widget URL could be empty on some installations
- Enforced default widget URL if not set
5.0.0.2
- Rebranded to Hybrid AI Live Chat – HybriChat
- Updated descriptions and readme
5.0.0.1
- Updated readme tags and description for better SEO
- Fixed minor issues with tag validation
5.0.0.0
- Major update to version 5.0
- New Chat Widget v5 support
- Updated settings page with new customization options
- Improved performance and compatibility
- Tested up to WordPress 6.8.3
3.8.0.77
Prepping for new launch of live chat
3.8.0.74
Recent testing, Updated descriptions
3.8.0.73
Pushed js to remote server ready for proactive invite changes
3.8.0.55
Checked for compatibility so live chat works on all wordpress versions
3.8.0.50
Fixed backlink issues and removed them
3.8.0.38
- Updated to use a different hook (when to show the chat button) Some themes did not correctly use WPhooks and this messed the chat widget up.
3.8.0.38
- Added ability to just sign up for the free live chat account directly without needing to visit the main website
3.8.0.33
- Tested live chat plugin for WordPress version 4.4
3.8.0.33
- Tested live chat plugin for WordPress version 4.3.2
3.8.0.32
- Tested live chat plugin for WordPress version 4.3.1, Updated backend to support upcoming HTML5 screen share
3.8.0.31
- Tested live chat for WordPress version 4.3
3.8.0.29
- Updated to include local script rather than rely on external resources.
3.8.0.28
- Updated to fully support https live chat buttons for all users.
3.8.0.27
- Fixed a cannot modify headers error.
3.8.0.26
- Tested up to 4.1 and made an “easy to use” sign up method.
3.8.0.25
- Fixed a problem where popup chat requests displayed the wrong status.
3.8.0.20
- Added new “Timed popup” for chat requests.
3.8.0.18
- Settings page much easier to use.
3.8.0.15
- Tonnes more chat features.
3.8.0.11
- Tested for WordPress V4.0 – Live chat works as expected.
3.8.0.10
- Complete rework of the plugin.
3.8.0.5
- Fixed installation issues with users who have php sessions already started..
3.8.0.4
- Updated OneCLICK installation. Live chat will now be instant. Added settings buttons to make it clearer to the user.
3.8.0.3
- Updated stable tagging + new Oneclick installer. Annoying SVN issues
3.8.0.1
- Updated stable tagging + new Oneclick installer. VERY easy to install live chat
2.5
- Updated eay2use registration
2.4
- Added free for 3 months, pay with a tweet
2.3
- Easier installation screens and information. Simply get a chat account (free) and login to get your siteid.
2.2
- Updated Version header as it was missing
2.1
2.0
- Added new options and more buttons to choose from.
1.0
