ClaimDesk – Return & Exchange Claim Manager

ClaimDesk helps WooCommerce store owners manage product return and exchange claims through a guided multi-step claim submission process.

Author:	Prozoned (profile at wordpress.org)
WordPress version required:	6.2
WordPress version tested:	6.9.4
Plugin version:	1.0.0
Added to WordPress repository:	31-03-2026
Last updated:	31-03-2026
Rating, %:	0
Rated by:	0
Plugin URI:	https://prozoned.com/claimdesk
Total downloads:	54
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ClaimDesk is a WooCommerce claim management plugin that allows customers to submit return or exchange requests easily while giving store owners a structured dashboard to manage claims efficiently.

The plugin provides a user-friendly guided workflow for customers to submit claims and a centralized admin interface inside WooCommerce to manage and track requests.

For documentation and updates, visit:
https://getclaimdesk.com

Compatibility

WordPress: 5.0 or higher
PHP: 7.4 or higher
WooCommerce: 3.0 or higher
Fully compatible with WooCommerce HPOS (8.x / 9.x)

Key Features

✔ Multi-step claim submission workflow
✔ Customers can select products and quantity for claim
✔ Supports Return and Exchange claim types
✔ Customers can select problem/reason for claim
✔ Customers can describe issue details
✔ Image upload support for damage proof
✔ Refund method selection option
✔ Claim review screen before final submission
✔ Dedicated claim management dashboard inside WooCommerce
✔ Fully configurable admin settings
✔ Built specifically for WooCommerce stores

Claim Submission Flow

Step 1 – Select Product
Customers select purchased product and quantity to return or exchange.

Step 2 – Claim Details
Customers can:
– Select claim type (Return or Exchange)
– Select problem or reason
– Describe the issue
– Upload supporting images
– Choose refund method

Step 3 – Review & Submit
Customers review their claim before final submission.