About Chat2Desk: Sales&Support
Chat2Desk.com Chat Center allows you to handle messages from WhatsApp™, Instagram™, Telegram™, Facebook™ Messenger, VKontakte™, Viber™, Odnoklassniki™, emails and online chat on your website. You can c
Chat2Desk.com Chat Center allows you to handle messages from WhatsApp™, Instagram™, Telegram™, Facebook™ Messenger, VKontakte™, Viber™, Odnoklassniki™, emails and online chat on your website. You can connect an external channel for receiving and sending messages, such as HeadHunter or Avito. All managers work with one number or one account.
The service combines diverse features in a single system: a chatbot builder, scripts, self-service menus and detailed analytics on all clients. Open API allows you to integrate chatbots and messengers with analytics and CRM systems: amoCRM, Bitrix24, Albato, SalesapCRM, BPMSoft, GenCRM, Megaplan, 1C-Enterprise, SBIS, Calltouch and many others. You can also communicate with clients and process requests from the most popular sites and marketplaces: Avito, Drom, Auto.ru, Youla, HeadHunter.
Customers get 7 days of free testing. Chat2Desk for online chat on the site and one operator is completely free.
If your mobile app employs Chat2Desk SDK to organize chats, you will be able to respond to them through our app.
In order to work in the mobile application, you need to sign up in advance at https://chat2desk.com/.
The Chat2Desk mobile app allows you to:
– view and assign tags,
– communicate with clients in chats,
– edit fields in the client's card,
– transfer a client between operators,
– leave comments on chats,
– view client cards,
– initiate dialogs using the “Write first” option,
– search for necessary chats and information within a chat,
– filter the list of chats,
– use two-factor authentication when logging into the app.
With the help of Chat2Desk mobile app, sales and support staff can answer customer questions remotely. At the same time, department managers can use the app to monitor the performance of the staff.
Previous Versions
Here you can find the changelog of Chat2Desk: Sales&Support since it was posted on our website on 2023-07-03 17:06:50.
The latest version is 2871.01.01 and it was updated on 2026-06-28 02:44:56. See below the changes in each version.
Chat2Desk: Sales&Support version 2871.01.01
Updated At: 2025-03-20
Changes: In this release, we've introduced internal chats to the Chat2Desk mobile app. Now, you can collaborate with colleagues and communicate with clients directly from your phone.
Here’s what you can do in the Chat2Desk corporate messenger:
• Have private conversations and manage your messages.
• Edit and delete messages.
• Quote and pin important messages for easy reference.
• Create group chats for team discussions.
• Forward messages and save important info to your Favorites.
Chat2Desk: Sales&Support version 2771.01.01
Updated At: 2024-04-01
Changes: Bug fixes and stability improvements
Chat2Desk: Sales&Support version 2731.01.01
Updated At: 2023-08-02
Changes: Added editing of all fields in the client card
Bug fixes and stability improvements
Disclaimer
Official Google Play Link
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