Device groups

A device group is a set of devices that share the same content. Presentations, schedules, and alerts are assigned at the group level, so anything you change for the group changes for every screen in it. Use one group when all your screens should show the same thing. Use multiple groups when different screens need different content.

The default group

Every account starts with a default group. New devices land in the default group when they activate. For small single-location deployments, the default group is often all you need.

Create a new group

From the Devices page, choose Add new group, enter a name, and save. The new group has no presentation, schedule, or alert assigned yet; you will configure those next.

Move devices between groups

Open the device on the Devices page and choose its group. The device picks up the new group’s presentation on its next sync.

Rename or delete a group

Open the group and choose Rename or Delete. The default group cannot be deleted. Deleting a group requires that no devices remain in it; move devices first.

Plan limits

Basic is intended for single-group use. Pro and Enterprise support multiple groups for multi-location or multi-role deployments. Check your plan settings if the Add new group button is unavailable.

Related concepts

Each group can have one normal presentation, one schedule (Simple or Weekly), and one alert presentation assigned at a time. The content priority on each device is alert overrides schedule, schedule overrides normal presentation.