Getting Paid On Time & Pavlov Vienna 3 Dec, 2020 Accounts Receivable Management, Vienna's Views No comment Getting paid on time takes work, but done properly and consistently it pays off. I’ve maintained for years that in-house collections, done correctly is a very Pavlovian process. What I mean is, if you follow up on unpaid invoices, consistently and courteously, you will train your customers to pay faster. Have you ever noticed how Continue Reading…
Small Debt Collection Agency and Small Debt Collections Vienna 5 Aug, 2020 Small Balance Collections, Vienna's Views Small Balance Collection No comment
Debt Collection From a Defunct Business Vienna 16 Jul, 2020 Bad Debt, Vienna's Views No comment Your Customer is Out of Business – Now What? Then So, your customer went out of business owing you a pile of money, and you’re wondering what to do next. If you’re reading this, I imagine you’re hoping for some kind of collection agency magic trick to get your money back, and there are a Continue Reading…
Accounts Receivable Invoicing Errors Vienna 14 May, 2020 Accounts Receivable, Accounts Receivable Management, Collection Prevention, Vienna's Views No comment Accounts Receivable Invoicing Errors Bad Debt Prevention Part 2 Accounts Receivable Invoicing is step 2 in a 3 step path to payment. Step One – Sell Something Step Two – Create and Send an Invoice Step Three – Collect payment for the invoice When all goes well, it’s a simple and elegant process leading to Continue Reading…
Bad Debt Prevention Learn How Vienna 1 Apr, 2020 Accounts Receivable Management, Bad Debt, Collection Prevention, Vienna's Views bad debt, bad debt collections No comment Bad Debt Prevention Learn How Bad Debt Prevention Part 1 Bad Debt Prevention Read this 8 part series to discover the most common and preventable errors your accounts receivable department makes that can lead to bad debt losses. I believe, after nearly 30 years of making collection calls in over 40 industries, that many, if Continue Reading…
Accounts Receivable – Build Your System Vienna 20 Mar, 2020 Accounts Receivable, Vienna's Views accounts receivable, accounts receivable and collections, accounts receivable collection agency No comment Accounts Receivable – Build Your System Collection Prevention Part 6 Your Mission Should You Choose to Accept It Your objective as a professional accounts receivable collector is to contact every customer with a late invoice to find out if they have the invoice and when they plan to pay it. Then document what they say, Continue Reading…
What is Accounts Receivable Management? Vienna 17 Feb, 2020 Accounts Receivable Management, Vienna's Views accounts receivable collections, Accounts Receivable Management No comment Accounts Receivable Management is the work you need to do so that you or your company can get paid. Generally speaking, the faster you can collect your outstanding invoices, the healthier your cash flow, and therefore, your company is.
The FDCPA and Your Collection Letters Vienna 20 Jan, 2020 Collection Letters, Vienna's Views collection agency, collection letters, FDCPA No comment The FDCPA and Your Collection Letters As a small business owner or accounts receivable professional you may have concerns about what you can legally say in your collection letters – this brief article will address what you can say and what you should say. What Is the FDCPA? The Fair Debt Collection Practices Act (FDCPA) Continue Reading…
Accounts Receivable Collection Letters Vienna 7 Jan, 2020 Collection Letters, Vienna's Views collection agency letters, collection letters No comment Everything Changes Everything Stay the Same Accounts receivable collections has changed in 2020, and the use of accounts receivable collection letters has changed as well. What hasn’t changed is the need for a well thought out accounts receivable collection strategy when customers don’t pay as agreed. Back in 2011, I wrote: (This is the only sentence Continue Reading…