Note on High-Commitment Work Systems

Describes the history, theory and practice of high-commitment work systems. The story reviews traditional approaches (ie, Frederick Taylor), the human relations movement, human resources approach, the quality of work life and empowerment. The theory examines the underlying principles of the design. The practice section, the experience with these systems, including innovations such as gain sharing and such issues as the definition of the role of the supervisor informed.

Describes the history, theory and practice of high-commitment work systems. The story reviews traditional approaches (ie, Frederick Taylor), the human relations movement, human resources approach, the quality of work life and empowerment. The theory examines the underlying principles of the design. The practice section, the previous experience with these systems, including innovations such as gain sharing and such issues as the definition of the role of the supervisor.
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David A. Garvin,
Norman Klein
10 pages.
Release date: 01 April 1993. Prod #: 693 080 PDF-ENG
Note on Broadband Commitment Work Systems HBR case solution