Most frequently asked questions
I cannot log in to the Caps and Gowns webshop with my Student ID?
Try logging in with your student ID provided by your school, if it doesn't work then contact us at [email protected].
I cannot load the website pages properly.
The payment is not accepted?
Make sure you are using a Credit/Debit card that is valid in the UAE and make sure all the details are filled out correctly.
Where can I collect my order?
I have mistakenly ordered the wrong sizes. How can I make an amendment?
Please contact the Caps and Gowns team at [email protected] for required changes.
I haven't received the order confirmation receipt, where can I find it?
Please check your registered email address provided by the school. If you still can't find it contact [email protected].
Where do I order?
Go to our website at https://caps-gowns.com/ and press on order now.
When will I receive my order?
Once your order is ready for dispatch, we will contact you over email to inform you that your order has been dispatched.
How can I contact you?
Didn’t found what you were looking for?
Didn’t found what you were looking for?