Smart call queuing and forwarding keep you connected, so you never lose a patient to voicemail again.
Protect your team and your reputation with recorded calls for training, compliance, and clarity.
One simple monthly cost.
No hidden fees.
No surprise bills just peace of mind.
Crystal-clear audio and branded hold music show patients they’re in safe, professional hands.
Add lines and locations in minutes. Whether you’re expanding or streamlining, we grow with you.
Stay online with world-class hosting on AWS and Microsoft Azure. Your patients rely on you—we make sure your phones don’t let you down.
See how your team is performing in real time. Spot bottlenecks, reduce wait times, and drive efficiency.
Take your practice anywhere. Stay connected from your mobile, even when you’re away from the desk.
Smart call queuing and forwarding keep you connected, so you never lose a patient to voicemail again.
Add lines and locations in minutes. Whether you’re expanding or streamlining, we grow with you.
Protect your team and your reputation with recorded calls for training, compliance, and clarity.
Stay online with world-class hosting on AWS and Microsoft Azure. Your patients rely on you—we make sure your phones don’t let you down.
One simple monthly cost.
No hidden fees.
No surprise bills just peace of mind.
See how your team is performing in real time. Spot bottlenecks, reduce wait times, and drive efficiency.
Crystal-clear audio and branded hold music show patients they’re in safe, professional hands.
Take your practice anywhere. Stay connected from your mobile, even when you’re away from the desk.
Track, score and improve every patient phone call. CallScore AI turns missed calls into booked appointments.
Compatible with all major CRM platforms
Track, score and improve every patient phone call. CallScore AI turns missed calls into booked appointments.
Compatible with all major CRM platforms
Compatible with all major CRM platforms
Smart automated notes delivered straight to your inbox, freeing your team from admin and ensuring every detail is captured.
Our intelligent system reviews calls for lead quality, interest, and sales performance. Know where to focus your efforts.
Artificial intelligence measures tone and engagement giving insight into how well your team connects with patients.
Advanced prediction tools estimate how likely a lead is to convert, helping you prioritise with precision.
Clear, searchable transcripts of every conversation captured automatically to support better follow-up and training.
Receive actionable call handling suggestions from our virtual assistant designed to support consistent, high-quality communication.
Automated email drafts tailored to each call making it easy to respond faster and keep potential bookings moving.
Track performance over time with intelligent insights into call scoring, team trends, and key agent behaviours. Make data-driven decisions with confidence.
Smart automated notes delivered straight to your inbox, freeing your team from admin and ensuring every detail is captured.
Our intelligent system reviews calls for lead quality, interest, and sales performance. Know where to focus your efforts.
Artificial intelligence measures tone and engagement giving insight into how well your team connects with patients.
Advanced prediction tools estimate how likely a lead is to convert, helping you prioritise with precision.
Clear, searchable transcripts of every conversation captured automatically to support better follow-up and training.
Receive actionable call handling suggestions from our virtual assistant designed to support consistent, high-quality communication.
Automated email drafts tailored to each call making it easy to respond faster and keep potential bookings moving.
Track performance over time with intelligent insights into call scoring, team trends, and key agent behaviours. Make data-driven decisions with confidence.
Track and scores every patient phone call, giving you clear insight into how your team is performing, without the guesswork.
Smart software detects mood and engagement offering a clearer picture of how patients respond during conversations.
All insights sync with your CRM giving you a single, streamlined view of your patient journey.
Pinpoint what services callers are asking about so your team can follow up with relevance and intent.
Easily review calls, monitor trends, and support your team all from one elegant performance dashboard.
Every call is automatically linked to a specific campaign giving you full visibility into what’s working.
Track exactly where each call originated so you can focus your marketing budget where it counts.
Easily review calls, monitor trends, and support your team all from one elegant performance dashboard.
They have helped our small network seamlessly grow from a 4 computer start-up to a 12 computer network, in addition to handling our VoIP phones, emails, website hosting and online backups.
I have no hesitation in recommending them to anyone who needs a tailored IT solution.
Since teaming up with the iceConnect team, my costs have come down and my efficiency has gone up.
An absolutely great service and I hope we can do even more surgeries together!
They have always been fast to respond to any kind of technical issues we may have had.
Their innovation and new ideas have greatly improved our operations.
IceConnect are value for money, always responsive and very flexible.
Their innovation and new ideas have greatly improved our operations.
IceConnect are value for money, always responsive and very flexible.
Since teaming up with the iceConnect team, my costs have come down and my efficiency has gone up.
An absolutely great service and I hope we can do even more surgeries together!
They have always been fast to respond to any kind of technical issues we may have had.
They have helped our small network seamlessly grow from a 4 computer start-up to a 12 computer network, in addition to handling our VoIP phones, emails, website hosting and online backups.
I have no hesitation in recommending them to anyone who needs a tailored IT solution.
They have helped our small network seamlessly grow from a 4 computer start-up to a 12 computer network, in addition to handling our VoIP phones, emails, website hosting and online backups.
I have no hesitation in recommending them to anyone who needs a tailored IT solution.
Since teaming up with the iceConnect team, my costs have come down and my efficiency has gone up.
An absolutely great service and I hope we can do even more surgeries together!
They have always been fast to respond to any kind of technical issues we may have had.
Their innovation and new ideas have greatly improved our operations.
IceConnect are value for money, always responsive and very flexible.
Their innovation and new ideas have greatly improved our operations.
IceConnect are value for money, always responsive and very flexible.
I’m not only grateful for iceConnect’s help but indebted to them for saving us money and enabling us to offer better services to our patients thanks to a reliable network.
They have always been fast to respond to any kind of technical issues we may have had.
Since teaming up with the iceConnect team, my costs have come down and my efficiency has gone up.
An absolutely great service and I hope we can do even more surgeries together!
Got questions? You can contact us any time, our team is here to make the switch to iceConnect as smooth as we can.
In many cases, we can integrate directly with your existing setup. If your current system is limited, we can upgrade you seamlessly to our VoIP platform ensuring all your existing numbers, call flows, and patient-facing processes remain intact.
It turns more calls into bookings. By highlighting missed opportunities and improving call handling, practices using CallScore AI see higher patient numbers, better retention, and more treatment revenue.
Not at all. CallScore AI runs in the background and provides simple, easy-to-read insights. There’s no technical learning curve, and we provide training and ongoing support to make sure your team feels comfortable from day one.
We integrate with leading dental CMS platforms such as SOE, Dentally, EXACT and more. This means call data links directly with patient records, giving you a single, accurate view of your practice performance without the need for manual admin.
With zero upfront cost, friendly UK-based support and a 98% client satisfaction score, there’s no reason not to learn what iceConnect’s dental VoIP cloud-based phone system will bring to your dental practice.
