The Insights
Subscribe to receive our latest insights sent right to your inbox.
Subscribe to The Insights Newsletter
Stay ahead without the hype. You can expect expert insights on AI in business, Microsoft technology (e.g., Copilot, Dynamics 365 CRM, Microsoft 365), business strategy, employee and customer engagement, upcoming events, and more.
As AI reduces reactive work, the balance of time is shifting. Discover why proactive thinking is becoming the most valuable use of time.
Choosing a Microsoft Copilot consultant? Learn the credentials, services, red flags, and questions to consider before selecting your partner.
As AI accelerates business, leadership models must adapt. Learn how changing expectations are reshaping how organizations operate.
C5 Insight is speaking at Community Summit NA 2026. Join us at the largest independent Microsoft AI & Business Applications user conference.
Explore how Microsoft Copilot and agentic AI capabilities in Dynamics 365 Sales can improve your sales performance and strategy.
Learn when to use Microsoft 365 Copilot, AI agents, or traditional automation. A practical guide for leaders making AI investment decisions.
Explore Microsoft’s 2026 Work Trend Index highlights and what it means for leaders as AI expands human capability and redesigns work.
Discover C5 Insight’s AI Transformation Playbook; a proven framework for piloting, scaling, and succeeding with Microsoft Copilot and agents.
AI transformation is a problem of governance, not adoption. Learn the top challenges in implementing AI governance and what leaders should do.
If you’re thinking about enabling the new Sales Qualification Agent in Dynamics 365 Sales, read this first to understand the risks.
See real-world Microsoft Copilot ROI benchmarks from 182 participants across six industries and learn what drives productivity, adoption, and business value.
Learn how Microsoft Agent 365, Copilot Control System, and Microsoft Purview help organizations govern Copilot and AI agents.
Agentic AI business process automation can accelerate work, but broken processes create bigger problems. Learn how to start smarter.
This quick guide shows how Microsoft AI solutions compare based on complexity, data grounding, user type, time to value, and investment.
Learn why AI readiness starts with data readiness and explore the core data foundations organizations need to address before scaling AI.
Janus International partnered with C5 Insight on a focused Copilot Studio Maker Fast Track to move quickly from AI enablement to execution.