About BT Cloud Work
Download the BT Cloud Work app — the essential application for your BT Cloud Work service. Manage your phone system directly from your smartphone and handle your business calls, voicemails and faxes, messages, video...
Download the BT Cloud Work app — the essential application for your BT Cloud Work service. Manage your phone system directly from your smartphone and handle your business calls, voicemails and faxes, messages, video meetings, anywhere.
If you need any support please contact our service desk on 0800 389 0321.
Use the BT Cloud Work app on your smartphone to:
- Show your BT Cloud Work business number as your Caller ID when making calls.
- Make VoIP calls over Wi-fi / 3G / 4G / 5G
- Use the BT Cloud Work RingOut feature to continue making calls with business caller ID using your mobile network
- Switch an active call to your mobile if you’re walking away from your desk
- Keep all your business voicemails and faxes separate from your personal messages.
- See who left a message, forward messages, and tap to return calls with Visual Voicemail.
- Send and receive faxes, by accessing photos, email attachments, and cloud storage such as Dropbox & Google Drive
- View call time, date, and duration, and return calls directly from your BT Cloud Work call logs.
- Get notifications of incoming messages.
- Access your company extensions as a contact group.
- Conferencing feature with unlimited conference calling for up to 1000 participants per conference*
- Host and participate in HD video conferencing meetings*
- Collaborate with colleagues; send and receive messages and files
BT Cloud Work - a cloud-based business phone system that delivers:
- Local, Free Phone and Non Geographic numbers
- Auto-receptionist
- Multiple extensions
- Advanced call management and answering rules
- Multiple voicemail boxes
- Visual voicemail
- Internet fax
- Music on hold
- Custom greetings
- Call screening
- Call queues
- Dial-by-name directory
- Conferencing*
Previous Versions
Here you can find the changelog of BT Cloud Work since it was posted on our website on 2016-12-27 15:53:08.
The latest version is 26.1.20.80015 and it was updated on 2026-06-11 22:18:40. See below the changes in each version.
BT Cloud Work version 26.1.20.80015
Updated At: 2026-03-09
Changes: What's New 26.1
- Live Translations for Transcripts and Closed Captions - with a total of 19 translation available options
- Preview Mic and Camera before joining video meetings - This feature helps ensure users join meetings with the right settings.
- Bug Fixes
BT Cloud Work version 25.4.20.800016
Updated At: 2025-12-05
Changes: General bug fixes
Audio conference hosts can leave without ending the conference for everyone.
“Transfer complete tone” and "Call disconnect tone” can be played when required.
A pre-meeting screen allowing users to preview and adjust their settings before joining plus can see who is in the meeting already.
Contact Center Routing Numbers (CCRNs) search function.
BT Cloud Work version 25.3.20.560006
Updated At: 2025-09-16
Changes: BTCW directory enhancement to support RCX phone numbers - CCRN's are now displayed in BTCW contact directory (Desktop & Mobile)
General Bug fixes.
BT Cloud Work version 25.2.20.320010
Updated At: 2025-06-12
Changes: Guest Name Management - Ability to modify a guest users name in a Cloud Work meeting
Message Replies - Quickly and easily reply to a messaging in a conversation
General Bug fixes
BT Cloud Work version 25.1.20.80004
Updated At: 2025-03-07
Changes: Message replies - Reply directly to a message in a conversation
General Bug fixes
BT Cloud Work version 24.4.20.801054
Updated At: 2024-12-11
Changes: Audio and video messaging: Now you can send audio and video messages in your direct and team messages. Easily record and send an audio or video message to save time and add context to your conversations
BT Cloud Work version 24.3.20.561086
Updated At: 2024-08-30
Changes: Enhanced security and user features
BT Cloud Work version 24.2.20.320912
Updated At: 2024-06-17
Changes: Set specific ringtones for each of your phone numbers. You can also set specific ringtones for internal, external, or queued calls.
BT Cloud Work version 24.1.20.80885
Updated At: 2024-03-12
Changes: Use reminders to help you revisit specific messages or tasks. You can now filter contacts search results by department. Our emoji library just got a lot bigger. An extra layer of security with end-to-end encryption for all your desktop, mobile, and web browser calls. Set specific ringtones for each of your phone numbers. We’ve added Spanish and German options for live transcription.
BT Cloud Work version 23.4.20.26568
Updated At: 2023-12-05
Changes: Access multiple accounts by switching accounts within the app.
Quicker access to popular in-call features with a 3-row action button layout.
Grouped messages sent around the same time.
Background noise reduction automatically adjusts to the ideal level based on your environment and your computer performance.
Notifications if you’re causing an echo, so you can mute yourself or fix the issue.
Moderators can broadcast messages to and get messages from attendees in any room.
Disclaimer
Official Google Play Link
We do not host BT Cloud Work on our servers. We did not scan it for viruses, adware, spyware or other type of malware. This app is hosted by Google and passed their terms and conditions to be listed there. We recommend caution when installing it.
The Google Play link for BT Cloud Work is provided to you by apps112.com without any warranties, representations or guarantees of any kind, so access it at your own risk.
If you have questions regarding this particular app contact the publisher directly. For questions about the functionalities of apps112.com contact us.
