Question 1

Can I install this Magento 2 extension via Composer? If yes, how can I do that?

Accepted Answer

Yes. You can install Magento 2 extensions via Composer following the instruction here.

Question 2

How to send customization request for this extension?

Accepted Answer

Dear, Just drop us an email to sales@bsscommerce.com or contact us. We'd like to offer customization service for all BSS Commerce extensions and any third-party extensions.

Question 3

What is layered navigation in Magento 2?

Accepted Answer

Layered navigation is a filtering system that allows Magento shoppers to narrow down product results by selecting attributes like colour, size, price, or brand on category pages.

Question 4

How can I configure layered navigation for Magento 2?

Accepted Answer

1. Enable layered navigation globallyGo to Stores > Configuration > BSSCOMMERCE > Layered Navigation in the Magento admin panel.Under the Layered Navigation Configuration section, enable AJAX filtering, activate the rating filter, and configure display options like collapse/expand behavior and price slider settings.
2. Make product attributes filterableGo to Stores > Attributes > Product, then select the attribute you want to use as a filter (e.g., Color, Size).Under the Storefront Properties section:+ Set Use in Layered Navigation to Filterable (with results) or Filterable (no results).+ Choose a display type (checkbox, dropdown, swatch) under the Layered Navigation Attributes tab in the global config.Save the attribute after updating.
3. Activate layered navigation on categoriesGo to Catalog > Categories, then select the category where you want filters to appear.Under the Display Settings tab:+ Set Is Anchor to Yes to enable filtering in that category.+ Save the category settings.
Once saved, reindex and clear cache if necessary. Your layered navigation filters should now be visible and working with AJAX functionality on the storefront.

Question 5

How do I hide filters with no matching products?

Accepted Answer

To hide filters that have no matching products, set the product attribute’s “Use in Layered Navigation” setting to “Filterable (with results)”. This ensures only relevant filter options are shown to customers, keeping the layered navigation clean and user-friendly. For a full guide on configuring filterable attributes, check out this article.

Question 6

What is multi-select filtering in layered navigation?

Accepted Answer

Multi-select filtering allows shoppers to select multiple values within the same attribute, such as filtering by both “Red” and “Blue” under the Color attribute. It improves flexibility and helps users find products faster.

Question 7

What is AJAX filtering in Magento 2?

Accepted Answer

AJAX filtering in Magento 2 Layered Navigation extension helps dynamically update product listings when filters are applied, without reloading the page. It makes filtering process faster and smoother, especially on mobile.

Question 8

How to make multiple select filter in Magento 2 Layered Navigation?

Accepted Answer

In the Magento admin, go to Stores > Attributes > Product, select the desired attribute, and set “Catalog Input Type” to “Multiple Select” and “Use in Layered Navigation” to “Filterable.”

Question 9

What is the use of the Magento 2 Layered Navigation extension?

Accepted Answer

Magento Layered Navigation extension improves customers filtering process by allowing them to select multiple filter attributes on category pages. The extension makes filtering faster and more flexible with AJAX loading and customizable filter display. It also gives you more control over filter layout and behaviour, and supports SEO with clean URLs and canonical tags to avoid duplicate content.

Question 10

How do I enable layered navigation in Magento 2?

Accepted Answer

Layered navigation is enabled by default on category pages for filterable attributes. You can configure which attributes appear by setting “Use in Layered Navigation” to “Filterable” in the attribute’s storefront properties.

Question 11

Does this extension support multi-select filters?

Accepted Answer

Yes, this extension allows shoppers to select multiple values within the same attribute and across different attributes at once.

Question 12

How much does the Magento 2 Layered Navigation extension cost?

Accepted Answer

Pricing may vary based on licensing and support. Please check the official BSS Commerce product page for the latest pricing details.

Question 13

Is the extension compatible with Hyvä themes?

Accepted Answer

Yes, BSS Layered Navigation is fully compatible with Hyvä, offering lightweight, fast-rendering filters that work seamlessly with Hyvä storefronts.

Question 14

What kind of support is included?

Accepted Answer

You get 6 months of free support, including help with installation, configuration, and minor technical issues. Additional support or customization is available if needed. For full details, please refer to our Terms and Conditions – Support section.

Question 15

Can I request a custom feature or adjustment?

Accepted Answer

Yes. If you need a specific filter layout, behavior, or integration, our development team can provide paid services to extend the module to meet your needs. Please contact us to discuss your requirements.

Question 16

Is there any discount for this extension?

Accepted Answer

We currently offer Buy More Pay Less discounts, applied to single & paid extensions Buy 2 Save 10% | Buy 3 Save 15% | Buy 4+ Save 20% - No code required! For more seasonal deals, check out our Promotion Page

Question 17

Does Magento 2 layered navigation work differently across multiple store views?

Accepted Answer

Yes. Magento 2 layered navigation is rendered per active store view. While the underlying filter logic is shared, elements such as attribute labels, option labels, SEO metadata, URLs, and product visibility are all influenced by the current store view. This means the same category can display different filter names, languages, product counts, or even available filter options across store views, depending on attribute configuration, product assignment, and store-specific settings. In multi-language or B2B environments, layered navigation is usually configured within a broader multiple store view for Magento 2 architecture to ensure consistent filtering and storefront behavior.

Question 18

Do I need to configure categories before using layered navigation?

Accepted Answer

Yes. Layered navigation relies on properly structured Magento 2 category pages. Product assignment, filterable attributes, and category structure all play a role in whether filters are shown.

Making sure your Magento 2 category pages are set up correctly is essential before using layered navigation.

Question 19

How to get the most out of Layered Navigation in Magento 2?

Accepted Answer

To get the most out of Layered Navigation in Magento 2, it is recommended to combine it with a Mega Menu for Magento 2 extension.

A Mega Menu for Magento 2 helps shoppers quickly access relevant product categories directly from the main navigation, while Layered Navigation allows them to refine product listings using advanced filters such as price, attributes, or ratings. Together, these two extensions create a smoother product discovery flow and significantly improve user experience, especially for stores with large or complex catalogs.

Question 20

How can duplicate categories improve Layered Navigation in Magento 2?

Accepted Answer

Duplicate categories can help merchants get more flexibility and control when using Layered Navigation in Magento 2.

With Duplicate Categories for Magento 2, you can create multiple category versions that share the same products but serve different purposes, such as SEO landing pages, seasonal collections, or targeted campaigns. Each duplicated category comes with its own category page where Layered Navigation can work independently, allowing customers to filter products more effectively based on the specific context of that category.

This approach is especially useful for stores with large catalogs or complex category structures.

Question 21

If my catalog keeps expanding, what kind of experience does your team have in keeping navigation manageable over time?

Accepted Answer

Navigation tends to break down when filters grow without structure, so we usually focus on how attributes and filtering logic are organized from the start. This helps avoid performance issues later rather than fixing them after they appear.
At BSS Commerce, we have handled similar scaling scenarios across different stores during our 12 years in eCommerce. That experience also feeds into how we build and maintain solutions like the Magento 2 SEO Extension and Magento 2 B2B Extension as part of our work as a trusted Magento extension provider.