FREQUENTLY ASKED QUESTIONS

  • Our booking window opens every Sunday at 5:00pm ET for the upcoming 14 days.

    The online schedule will always reflect the most up-to-date information, including any instructor substitutions or class cancellations.

    8x+ membership holders receive 1-2 day early booking access.

  • To book a guest, simply select the class you’d like to reserve and choose “Guest” under “Reserve For.” From there, enter your guest’s email address (required) and you’re all set!

    Guest bookings cannot be made using standard monthly membership credits or professionally discounted credits.

  • NEW CLIENTS
    Please arrive at least 10 minutes before class. This allows time for check-in, a quick studio tour, and bike set-up (for RIDE).

    If you arrive less than 10 minutes before start time or after class has begun, you will not be admitted. Your class credit will be returned to your account for future use.

    RETURNING CLIENTS
    Please arrive and check in at least 3 minutes early. At class start time, your spot may be released to a waitlisted or walk-in client if you haven’t arrived or contacted us.

    LATE ENTRY
    A 5 minute grace period is available for returning clients only if you’ve given us a heads up and your spot is still available.

    No entry is permitted after 5 minutes, for both safety and to preserve the class experience. If you’re turned away, your class credit will be returned.

  • Follow these three easy steps:
    1. Register for an online account
    2. Purchase your credit/membership
    3. Book your spot in any class on our schedule

  • CANCELLATION POLICY
    You can cancel a class online (via website or app) or by calling the studio without penalty up to 12 hours before class start time.

    LATE CANCELS
    Cancellations made within 12 hours of class will incur a $15 late cancel fee and your class credit will be returned to your account.

    NO-SHOWS
    No-shows are reservations that are not canceled before class start time. A $20 penalty fee will be charged and your class credit will be forfeited.

    If you experience unusual circumstances (including illness or emergencies), please reach out to hello@bspokestudios.com — we’re happy to connect and see how we can support and accommodate.

  • B/SPOKE is unable to alter or adjust bookings made through third-party platforms (e.g., ClassPass). This includes same-day swaps, cancellations, and other schedule changes.

    If you booked through a third-party site, all modifications must be managed directly within that platform. We appreciate your understanding and recommend reaching out to the third-party service for assistance with any changes!

  • If you do not show up for a class that you booked and do not cancel yourself beforehand (via app/website), this is considered a “no-show.” You will lose the credit and be charged a $20 no show fee.

    Please email hello@bspokestudios.com to discuss any unusual circumstances, including illness and emergencies. We are more than happy to discuss with you further and see if we are able to support and accommodate.

  • If a class is full, we highly recommend joining the waitlist! As spots open up, they’re automatically given in order and you’ll get an email if you’re added.

    Changed your mind? You can cancel your waitlist spot anytime with no penalty via the app or website. Once you’re moved into class, the standard cancellation policy kicks in.

    In the 30 minutes before class, we’ll only add you if we reach you by phone or if you’re already at the studio. If no spots open, don’t worry — your credit will be returned to your account.

  • While we do our best to keep your experience consistent, there may be rare occasions when an instructor change happens last-minute. We know this can be a bummer, and truly appreciate your understanding.

    Though instructor changes don’t qualify for a grace cancellation, we’re happy to help:
    · Need to switch your class same-day? We’ve got you — no fee.
    · Prefer a different day? A $15 late cancel fee applies, and your credit will be returned.

  • Participants must be 13 years or older to attend any of our classes or to use any of our facilities. B/SPOKE does not accept the online registration of minors, and ask that individuals under the age of 13 do not attempt to register on the website as their admittance into class will not be permitted.

  • You can check-in for class at the front desk or the B/SPOKE mobile app.

    Please know that mobile check-in is only available 5-30 minutes before the start of class and you must be within 1000ft of the studio in order to be able to utilize it. We also offer a self check-in kiosk at our South Boston studio.

  • Our programs are designed for individuals of all ages, from beginners to experienced athletes. Some of our classes are more challenging than others, but we offer a non-judgmental and non-intimidating environment to sweat in.

    If you have any injuries or physical concerns, please inform your instructor before class so they can give you advice on how to modify any portion of the workout, if necessary. In the end, it’s your class, and we want you to enjoy the experience!

  • Hydrate — Drink plenty of water before, during, and after class. Staying hydrated is key to feeling your best.

    Fuel up — Have a small snack about 45 minutes before class (yes, even for morning classes!). Avoid working out on a very full or completely empty stomach.

    Dress the part — Wear breathable, comfortable, workout-specific clothing. We also have retail available, including socks, if you forget anything.

    Communicate — Let your instructor know about any injuries or limitations before class so they can provide modifications and support.

  • No phones in class — Please leave cell phones outside the studio. Be sure to turn off notifications and lights on your Apple Watch as well.

    Plan ahead — If you need to leave class early, let your instructor know before class begins.

    Stay through the finish — Please remain for the full stretch and cool-down to support recovery and respect the class flow.

    Come fresh — Wear clean workout clothes to keep the space comfortable for everyone.

    Be mindful in shared spaces — If using the showers, please be considerate of others and keep your time brief.

  • Our infrared heated classes vary slightly by studio:
    · Wellesley + Cape House heat to approximately 80°F
    · South Boston, East Boston + Downtown Boston heat to approximately 85–90°F

    Temperatures may vary slightly depending on the class and conditions.

  • You’ll definitely want water during class — trust us! We do not sell single-use plastic bottles, so please bring a reusable water bottle. We have water refill stations available in-studio.

    Forgot yours? B/SPOKE bottles are available for purchase and can be filled at our stations. Thanks for helping us stay eco-conscious!

  • Showers are available at all of our studio locations. We provide body wash, shampoo, conditioner, and shower towels for your convenience.

    Please be mindful of others and keep showers brief during busy times.

  • Mats are provided for you at all of our studios. Each mat in the room has a number on it which coincides with the mat number you select at booking. If you like to practice with a yoga towel on top of your mat, feel free to bring one.

  • Yes! We offer complimentary sweat towels for all classes, at all studios.

  • Yes! If you are interested in validating your account as a student, teacher, medical professional, military/veteran, or fitness professional, and unlocking these special discounts, please send a copy of your current ID, schedule or transcript to our team at hello@bspokestudios.com.

    This discount cannot be retroactively applied to any purchases made prior to verification.

  • We’re thrilled to partner with Dr. B, a telehealth platform offering $15 online consultations for common conditions, to make the process of unlocking those funds a breeze!

    HSA/FSA accounts let you pay for medical expenses with banked pre-tax funds. If you exercise to prevent or treat a medical condition (such as depression, anxiety, chronic fatigue, insomnia, diabetes, etc.), you may get up to the entire cost of your B/SPOKE purchase reimbursed.

    To get started, you need a “Letter of Medical Necessity” from a licensed provider to confirm that your workout qualifies as a medical expense. Learn more about how to use your HSA or FSA card for B/SPOKE.

  • Dr. B’s medical consultations are $15, no hidden fees.

    Consultations don’t require any scheduling and can be done at any time.

    A licensed provider reviews the consultation within three working hours. If you qualify, you’ll get a “Letter of Medical Necessity” emailed directly to your inbox within a day.

    To receive reimbursement, just submit the letter and your B/SPOKE receipt directly to your HSA/FSA administrator.

    Letters are valid for 12 months.

    Letters cannot be applied to retroactive expenses and are valid for future expenses only.

    You can file for reimbursement directly with your HSA/FSA administrator. HSA/FSA cards don’t swipe directly in-studio or app.

    Qualifying customers may get up to the entire cost of their purchase reimbursed and savings can range between 20-40% off.

    Most HSA/FSA administrators request service provider, services provided, date of services, amount paid, and transaction date in submitted receipts.

  • EatLove is a personalized nutrition platform designed to make healthy eating simple and sustainable.

    EatLove includes smart meal recommendations, grocery lists, restaurant guidance, and real-time coaching — all included FREE with 8x+ monthly memberships.

    Plus, enjoy free monthly nutrition webinars open to everyone (open to everyone, not just Membership Holders).

    Expect an email invite to activate within a week of purchase.

  • Yes — all memberships require a 3-month minimum commitment before cancellation.

    If you need to cancel before the 3 months are complete, a cancellation fee will apply. To request a cancellation, please email hello@bspokestudios.com.

  • Yes — you can freeze your membership at any time!

    Whether you’re traveling, dealing with an injury, or just need a break, we offer flexible membership freezes. Simply email hello@bspokestudios.com with your desired start and end dates, and our team will take care of the rest.

  • We can take care of that for you! Just email hello@bspokestudios.com.

  • To cancel your membership, we require 15 days notice prior to your next billing date.

    Please note that we do not offer retroactive refunds for late cancellation requests.

    To submit your cancellation, email hello@bspokestudios.com.

  • Download on the Apple App Store HERE.

    Download on Google Play for Android devices HERE.

  • ACCOUNT
    Manage your account details — add a credit card, redeem a gift card, update your password, view purchase and class history, subscribe to newsletters, and edit personal information.

    MY CLASSES
    View your upcoming classes, total number of classes completed at B/SPOKE, and remaining credits.

    BUY
    Purchase credits and memberships directly in the app.

    RESERVE
    Book classes within the current booking window and preview future classes for planning. Toggle between studios, filter by instructor or class type, and add classes to your calendar for reminders.

    CHALLENGES
    Enroll in challenges directly in the app and track your progress. To be eligible for any challenge rewards, you must be enrolled in the challenge through the app.

  • 1. Open up the app

    2. Click on “Account” in main Navigation Bar

    3. Click “Billing Information”

    4. Click “Add a Credit Card”

  • We offer gift cards both online and in-studio:

    ONLINE
    Click “Gift Cards” in the footer of our website to view options valid at all studios. Gift cards are delivered via email to the address of your choosing upon purchase. If it’s a surprise, we recommend sending it to yourself first!

    IN-STUDIO
    Physical gift cards are available for purchase at the front desk — just ask a team member.

    All gift cards are cash value and can be applied toward any credit pack or membership.

  • We recommend wearing breathable, comfortable workout clothes, sneakers (or go barefoot!), and a water bottle.

  • For STRENGTH classes, we recommend wearing sneakers (ideally cross-training shoes) or going barefoot. Socks can be slippery on our mats, so if you choose not to wear shoes, we suggest going sockless for better stability.

    For LIFT classes, shoes are required.

  • Our instructors will always offer modifications throughout class and always feel empowered to do what feels best for YOU.

    Even so, please notify your instructor upon entering class so they are aware and can offer more specific support, when necessary.

  • Of course! This is a great opportunity to start learning. Connect with your instructor once you arrive at class and let them know. They will support you in choosing equipment that is appropriate for the workout and your comfort level.

  • All STRENGTH classes are suitable for beginners! Our instructors are trained to program thoughtfully and offer modifications to support all levels.

  • First of all — congrats!

    We have many clients who continue taking STRENGTH classes throughout their pregnancy. That said, we always recommend consulting with your doctor before participating in any classes to ensure it’s the right fit for you.

  • Participants must be 13 years or older to attend classes or use our facilities.

    B/SPOKE does not accept online registration for minors under 13. Please note that anyone under the age of 13 will not be permitted to attend class.

  • We recommend wearing breathable, comfortable workout clothes that you can move and sweat in. Don’t forget a water bottle!

    Most clients practice barefoot, as socks can be slippery for yoga.

  • Nope! Mats are provided for you at all of our studios. Each mat in the room has a number on it which coincides with the mat number you select at booking. If you like to practice with a yoga towel on top of your mat, feel free to bring one.

  • Our infrared heated classes vary slightly by studio:
    · Wellesley + Cape House heat to approximately 80°F
    · South Boston, East Boston + Downtown Boston heat to approximately 85–90°F
    · YOGA X STRENGTH (all studios) heat to approximately 80–85°F

    Temperatures may vary slightly depending on the class and conditions.

  • All of our classes are designed to support all levels of experience. Our instructors use thoughtful, intelligent sequencing and offer modifications throughout, so you can choose the level of intensity that best matches what you need on any given day.

  • YOGA
    A classic Vinyasa-based flow that links breath to movement. Each class is built around a theme, area of the body, or peak pose, and begins + ends with mindfulness and breathwork.

    YOGA: SCULPT
    Vinyasa flow meets on-the-beat strength + cardio bursts. Expect hand weights, full heat, and a high-energy, sweat-forward experience.

    YOGA X STRENGTH
    A balanced hybrid: ~20 minutes of yoga to start, followed by ~20 minutes of strength training (using weights), and a 5-minute cool down.

    YOGA: POWER
    A fiery, athletic evolution of our signature YOGA in full heat. Expect sustained movement, dynamic transitions, and heart-pumping flows building toward weekly peak poses (arm balances, inversions, deep twists, backbends).

  • First of all — congrats!

    We have many clients who continue taking our YOGA classes (both heated and unheated) throughout their pregnancy. That said, we always recommend consulting with your doctor before participating in any classes to ensure it’s the right fit for you.

  • Yes! YOGA: CHILL classes are unheated.

    YOGA X STRENGTH classes are gently heated during the initial YOGA portion, with fans turned on during the STRENGTH segment to cool down the space.

  • Participants must be 13 years or older to attend classes or use our facilities.

    B/SPOKE does not accept online registration for minors under 13. Please note that anyone under the age of 13 will not be permitted to attend class.

  • We recommend wearing breathable, comfortable workout clothes that you can move and sweat in. Don’t forget a water bottle!

    Feel free to go barefoot or wear barre/pilates grippy socks.

  • Nope! Mats are provided for you at all of our studios. Each mat in the room has a number on it which coincides with the mat number you select at booking. If you like to practice with a yoga towel on top of your mat, feel free to bring one.

  • Classes will be clearly labeled on the schedule as either heated or unheated, so you’ll always know what to expect.

    The structure and flow of the class remain the same — you can simply choose the heat level that feels best for you.

  • Our infrared heated classes vary slightly by studio:
    · Wellesley + Cape House heat to approximately 80°F
    · South Boston, East Boston + Downtown Boston heat to approximately 85–90°F

    Temperatures may vary slightly depending on the class and conditions.

  • Absolutely. PILATES FUSION is designed for all levels — no prior experience needed.

    Our instructors guide you through smart, intentional sequences with options to scale up or down, so you can move at the intensity that feels right for you.

  • First of all — congrats!

    We have many clients who continue taking our PILATES FUSION classes throughout their pregnancy (heated + unheated). That said, we always recommend consulting with your doctor before participating in any classes to ensure it’s the right fit for you.

  • Participants must be 13 years or older to attend classes or use our facilities.

    B/SPOKE does not accept online registration for minors under 13. Please note that anyone under the age of 13 will not be permitted to attend class.

  • We recommend wearing breathable, comfortable workout clothes that you can move and sweat in. Don’t forget a water bottle and be sure to bring socks!

  • For the safest and most effective B/SPOKE RIDE experience, we require riders to wear clip-in cycling shoes with SPD cleats.

    Rental shoes are free and available at check-in, or you’re welcome to bring your own.

    Clipping in allows for a more efficient transfer of power with each pedal stroke and enables riders to safely spend more time out of the saddle, engaging the core and other key muscle groups.

  • Our RIDE classes are designed for all levels of experience and fitness. Everyone has a first class — and you’ll almost always find new riders in the room, so you’re not alone!

    After just a few classes, you’ll start to feel more comfortable, but from day one, you can go at your own pace, take what you need, and have fun.

    Our team will also help you get your bike set up before class so you feel confident and ready to ride.

  • Our Stages Cycling indoor bikes can accommodate a large range of heights, from approximately 4’10” to 6’10”.

  • First of all — congrats!

    We have many clients who continue taking our RIDE classes throughout their pregnancy. That said, we always recommend consulting with your doctor before participating in any classes to ensure it’s the right fit for you.

  • Participants must be 13 years or older to attend classes or use our facilities.

    B/SPOKE does not accept online registration for minors under 13. Please note that anyone under the age of 13 will not be permitted to attend class.

  • Our booking window opens every Sunday at 5:00pm ET for the upcoming 14 days.

    The online schedule will always reflect the most up-to-date information, including any instructor substitutions or class cancellations.

    8x+ membership holders receive 1-2 day early booking access.

  • To book a guest, simply select the class you’d like to reserve and choose “Guest” under “Reserve For.” From there, enter your guest’s email address (required) and you’re all set!

    Guest bookings cannot be made using standard monthly membership credits or professionally discounted credits.

  • NEW CLIENTS
    Please arrive at least 10 minutes before class. This allows time for check-in, a quick studio tour, and bike set-up (for RIDE).

    If you arrive less than 10 minutes before start time or after class has begun, you will not be admitted. Your class credit will be returned to your account for future use.

    RETURNING CLIENTS
    Please arrive and check in at least 3 minutes early. At class start time, your spot may be released to a waitlisted or walk-in client if you haven’t arrived or contacted us.

    LATE ENTRY
    A 5 minute grace period is available for returning clients only if you’ve given us a heads up and your spot is still available.

    No entry is permitted after 5 minutes, for both safety and to preserve the class experience. If you’re turned away, your class credit will be returned.

  • Follow these three easy steps:
    1. Register for an online account
    2. Purchase your credit/membership
    3. Book your spot in any class on our schedule

  • CANCELLATION POLICY
    You can cancel a class online (via website or app) or by calling the studio without penalty up to 12 hours before class start time.

    LATE CANCELS
    Cancellations made within 12 hours of class will incur a $15 late cancel fee and your class credit will be returned to your account.

    NO-SHOWS
    No-shows are reservations that are not canceled before class start time. A $20 penalty fee will be charged and your class credit will be forfeited.

    If you experience unusual circumstances (including illness or emergencies), please reach out to hello@bspokestudios.com — we’re happy to connect and see how we can support and accommodate.

  • B/SPOKE is unable to alter or adjust bookings made through third-party platforms (e.g., ClassPass). This includes same-day swaps, cancellations, and other schedule changes.

    If you booked through a third-party site, all modifications must be managed directly within that platform. We appreciate your understanding and recommend reaching out to the third-party service for assistance with any changes!

  • If you do not show up for a class that you booked and do not cancel yourself beforehand (via app/website), this is considered a “no-show.” You will lose the credit and be charged a $20 no show fee.

    Please email hello@bspokestudios.com to discuss any unusual circumstances, including illness and emergencies. We are more than happy to discuss with you further and see if we are able to support and accommodate.

  • If a class is full, we highly recommend joining the waitlist! As spots open up, they’re automatically given in order and you’ll get an email if you’re added.

    Changed your mind? You can cancel your waitlist spot anytime with no penalty via the app or website. Once you’re moved into class, the standard cancellation policy kicks in.

    In the 30 minutes before class, we’ll only add you if we reach you by phone or if you’re already at the studio. If no spots open, don’t worry — your credit will be returned to your account.

  • While we do our best to keep your experience consistent, there may be rare occasions when an instructor change happens last-minute. We know this can be a bummer, and truly appreciate your understanding.

    Though instructor changes don’t qualify for a grace cancellation, we’re happy to help:
    · Need to switch your class same-day? We’ve got you — no fee.
    · Prefer a different day? A $15 late cancel fee applies, and your credit will be returned.

  • Participants must be 13 years or older to attend any of our classes or to use any of our facilities. B/SPOKE does not accept the online registration of minors, and ask that individuals under the age of 13 do not attempt to register on the website as their admittance into class will not be permitted.

  • You can check-in for class at the front desk or the B/SPOKE mobile app.

    Please know that mobile check-in is only available 5-30 minutes before the start of class and you must be within 1000ft of the studio in order to be able to utilize it. We also offer a self check-in kiosk at our South Boston studio.

  • Our programs are designed for individuals of all ages, from beginners to experienced athletes. Some of our classes are more challenging than others, but we offer a non-judgmental and non-intimidating environment to sweat in.

    If you have any injuries or physical concerns, please inform your instructor before class so they can give you advice on how to modify any portion of the workout, if necessary. In the end, it’s your class, and we want you to enjoy the experience!

  • Hydrate — Drink plenty of water before, during, and after class. Staying hydrated is key to feeling your best.

    Fuel up — Have a small snack about 45 minutes before class (yes, even for morning classes!). Avoid working out on a very full or completely empty stomach.

    Dress the part — Wear breathable, comfortable, workout-specific clothing. We also have retail available, including socks, if you forget anything.

    Communicate — Let your instructor know about any injuries or limitations before class so they can provide modifications and support.

  • No phones in class — Please leave cell phones outside the studio. Be sure to turn off notifications and lights on your Apple Watch as well.

    Plan ahead — If you need to leave class early, let your instructor know before class begins.

    Stay through the finish — Please remain for the full stretch and cool-down to support recovery and respect the class flow.

    Come fresh — Wear clean workout clothes to keep the space comfortable for everyone.

    Be mindful in shared spaces — If using the showers, please be considerate of others and keep your time brief.

  • Our infrared heated classes vary slightly by studio:
    · Wellesley + Cape House heat to approximately 80°F
    · South Boston, East Boston + Downtown Boston heat to approximately 85–90°F

    Temperatures may vary slightly depending on the class and conditions.

  • You’ll definitely want water during class — trust us! We do not sell single-use plastic bottles, so please bring a reusable water bottle. We have water refill stations available in-studio.

    Forgot yours? B/SPOKE bottles are available for purchase and can be filled at our stations. Thanks for helping us stay eco-conscious!

  • Showers are available at all of our studio locations. We provide body wash, shampoo, conditioner, and shower towels for your convenience.

    Please be mindful of others and keep showers brief during busy times.

  • Mats are provided for you at all of our studios. Each mat in the room has a number on it which coincides with the mat number you select at booking. If you like to practice with a yoga towel on top of your mat, feel free to bring one.

  • Yes! We offer complimentary sweat towels for all classes, at all studios.

  • Yes! If you are interested in validating your account as a student, teacher, medical professional, military/veteran, or fitness professional, and unlocking these special discounts, please send a copy of your current ID, schedule or transcript to our team at hello@bspokestudios.com.

    This discount cannot be retroactively applied to any purchases made prior to verification.

  • We’re thrilled to partner with Dr. B, a telehealth platform offering $15 online consultations for common conditions, to make the process of unlocking those funds a breeze!

    HSA/FSA accounts let you pay for medical expenses with banked pre-tax funds. If you exercise to prevent or treat a medical condition (such as depression, anxiety, chronic fatigue, insomnia, diabetes, etc.), you may get up to the entire cost of your B/SPOKE purchase reimbursed.

    To get started, you need a “Letter of Medical Necessity” from a licensed provider to confirm that your workout qualifies as a medical expense. Learn more about how to use your HSA or FSA card for B/SPOKE.

  • Dr. B’s medical consultations are $15, no hidden fees.

    Consultations don’t require any scheduling and can be done at any time.

    A licensed provider reviews the consultation within three working hours. If you qualify, you’ll get a “Letter of Medical Necessity” emailed directly to your inbox within a day.

    To receive reimbursement, just submit the letter and your B/SPOKE receipt directly to your HSA/FSA administrator.

    Letters are valid for 12 months.

    Letters cannot be applied to retroactive expenses and are valid for future expenses only.

    You can file for reimbursement directly with your HSA/FSA administrator. HSA/FSA cards don’t swipe directly in-studio or app.

    Qualifying customers may get up to the entire cost of their purchase reimbursed and savings can range between 20-40% off.

    Most HSA/FSA administrators request service provider, services provided, date of services, amount paid, and transaction date in submitted receipts.

  • EatLove is a personalized nutrition platform designed to make healthy eating simple and sustainable.

    EatLove includes smart meal recommendations, grocery lists, restaurant guidance, and real-time coaching — all included FREE with 8x+ monthly memberships.

    Plus, enjoy free monthly nutrition webinars open to everyone (open to everyone, not just Membership Holders).

    Expect an email invite to activate within a week of purchase.

  • Yes — all memberships require a 3-month minimum commitment before cancellation.

    If you need to cancel before the 3 months are complete, a cancellation fee will apply. To request a cancellation, please email hello@bspokestudios.com.

  • Yes — you can freeze your membership at any time!

    Whether you’re traveling, dealing with an injury, or just need a break, we offer flexible membership freezes. Simply email hello@bspokestudios.com with your desired start and end dates, and our team will take care of the rest.

  • We can take care of that for you! Just email hello@bspokestudios.com.

  • To cancel your membership, we require 15 days notice prior to your next billing date.

    Please note that we do not offer retroactive refunds for late cancellation requests.

    To submit your cancellation, email hello@bspokestudios.com.

  • Download on the Apple App Store HERE.

    Download on Google Play for Android devices HERE.

  • ACCOUNT
    Manage your account details — add a credit card, redeem a gift card, update your password, view purchase and class history, subscribe to newsletters, and edit personal information.

    MY CLASSES
    View your upcoming classes, total number of classes completed at B/SPOKE, and remaining credits.

    BUY
    Purchase credits and memberships directly in the app.

    RESERVE
    Book classes within the current booking window and preview future classes for planning. Toggle between studios, filter by instructor or class type, and add classes to your calendar for reminders.

    CHALLENGES
    Enroll in challenges directly in the app and track your progress. To be eligible for any challenge rewards, you must be enrolled in the challenge through the app.

  • 1. Open up the app

    2. Click on “Account” in main Navigation Bar

    3. Click “Billing Information”

    4. Click “Add a Credit Card”

  • We offer gift cards both online and in-studio:

    ONLINE
    Click “Gift Cards” in the footer of our website to view options valid at all studios. Gift cards are delivered via email to the address of your choosing upon purchase. If it’s a surprise, we recommend sending it to yourself first!

    IN-STUDIO
    Physical gift cards are available for purchase at the front desk — just ask a team member.

    All gift cards are cash value and can be applied toward any credit pack or membership.

  • We recommend wearing breathable, comfortable workout clothes, sneakers (or go barefoot!), and a water bottle.

  • For STRENGTH classes, we recommend wearing sneakers (ideally cross-training shoes) or going barefoot. Socks can be slippery on our mats, so if you choose not to wear shoes, we suggest going sockless for better stability.

    For LIFT classes, shoes are required.

  • Our instructors will always offer modifications throughout class and always feel empowered to do what feels best for YOU.

    Even so, please notify your instructor upon entering class so they are aware and can offer more specific support, when necessary.

  • Of course! This is a great opportunity to start learning. Connect with your instructor once you arrive at class and let them know. They will support you in choosing equipment that is appropriate for the workout and your comfort level.

  • All STRENGTH classes are suitable for beginners! Our instructors are trained to program thoughtfully and offer modifications to support all levels.

  • First of all — congrats!

    We have many clients who continue taking STRENGTH classes throughout their pregnancy. That said, we always recommend consulting with your doctor before participating in any classes to ensure it’s the right fit for you.

  • Participants must be 13 years or older to attend classes or use our facilities.

    B/SPOKE does not accept online registration for minors under 13. Please note that anyone under the age of 13 will not be permitted to attend class.

  • We recommend wearing breathable, comfortable workout clothes that you can move and sweat in. Don’t forget a water bottle!

    Most clients practice barefoot, as socks can be slippery for yoga.

  • Nope! Mats are provided for you at all of our studios. Each mat in the room has a number on it which coincides with the mat number you select at booking. If you like to practice with a yoga towel on top of your mat, feel free to bring one.

  • Our infrared heated classes vary slightly by studio:
    · Wellesley + Cape House heat to approximately 80°F
    · South Boston, East Boston + Downtown Boston heat to approximately 85–90°F
    · YOGA X STRENGTH (all studios) heat to approximately 80–85°F

    Temperatures may vary slightly depending on the class and conditions.

  • All of our classes are designed to support all levels of experience. Our instructors use thoughtful, intelligent sequencing and offer modifications throughout, so you can choose the level of intensity that best matches what you need on any given day.

  • YOGA
    A classic Vinyasa-based flow that links breath to movement. Each class is built around a theme, area of the body, or peak pose, and begins + ends with mindfulness and breathwork.

    YOGA: SCULPT
    Vinyasa flow meets on-the-beat strength + cardio bursts. Expect hand weights, full heat, and a high-energy, sweat-forward experience.

    YOGA X STRENGTH
    A balanced hybrid: ~20 minutes of yoga to start, followed by ~20 minutes of strength training (using weights), and a 5-minute cool down.

    YOGA: POWER
    A fiery, athletic evolution of our signature YOGA in full heat. Expect sustained movement, dynamic transitions, and heart-pumping flows building toward weekly peak poses (arm balances, inversions, deep twists, backbends).

  • First of all — congrats!

    We have many clients who continue taking our YOGA classes (both heated and unheated) throughout their pregnancy. That said, we always recommend consulting with your doctor before participating in any classes to ensure it’s the right fit for you.

  • Yes! YOGA: CHILL classes are unheated.

    YOGA X STRENGTH classes are gently heated during the initial YOGA portion, with fans turned on during the STRENGTH segment to cool down the space.

  • Participants must be 13 years or older to attend classes or use our facilities.

    B/SPOKE does not accept online registration for minors under 13. Please note that anyone under the age of 13 will not be permitted to attend class.

  • We recommend wearing breathable, comfortable workout clothes that you can move and sweat in. Don’t forget a water bottle!

    Feel free to go barefoot or wear barre/pilates grippy socks.

  • Nope! Mats are provided for you at all of our studios. Each mat in the room has a number on it which coincides with the mat number you select at booking. If you like to practice with a yoga towel on top of your mat, feel free to bring one.

  • Classes will be clearly labeled on the schedule as either heated or unheated, so you’ll always know what to expect.

    The structure and flow of the class remain the same — you can simply choose the heat level that feels best for you.

  • Our infrared heated classes vary slightly by studio:
    · Wellesley + Cape House heat to approximately 80°F
    · South Boston, East Boston + Downtown Boston heat to approximately 85–90°F

    Temperatures may vary slightly depending on the class and conditions.

  • Absolutely. PILATES FUSION is designed for all levels — no prior experience needed.

    Our instructors guide you through smart, intentional sequences with options to scale up or down, so you can move at the intensity that feels right for you.

  • First of all — congrats!

    We have many clients who continue taking our PILATES FUSION classes throughout their pregnancy (heated + unheated). That said, we always recommend consulting with your doctor before participating in any classes to ensure it’s the right fit for you.

  • Participants must be 13 years or older to attend classes or use our facilities.

    B/SPOKE does not accept online registration for minors under 13. Please note that anyone under the age of 13 will not be permitted to attend class.

  • We recommend wearing breathable, comfortable workout clothes that you can move and sweat in. Don’t forget a water bottle and be sure to bring socks!

  • For the safest and most effective B/SPOKE RIDE experience, we require riders to wear clip-in cycling shoes with SPD cleats.

    Rental shoes are free and available at check-in, or you’re welcome to bring your own.

    Clipping in allows for a more efficient transfer of power with each pedal stroke and enables riders to safely spend more time out of the saddle, engaging the core and other key muscle groups.

  • Our RIDE classes are designed for all levels of experience and fitness. Everyone has a first class — and you’ll almost always find new riders in the room, so you’re not alone!

    After just a few classes, you’ll start to feel more comfortable, but from day one, you can go at your own pace, take what you need, and have fun.

    Our team will also help you get your bike set up before class so you feel confident and ready to ride.

  • Our Stages Cycling indoor bikes can accommodate a large range of heights, from approximately 4’10” to 6’10”.

  • First of all — congrats!

    We have many clients who continue taking our RIDE classes throughout their pregnancy. That said, we always recommend consulting with your doctor before participating in any classes to ensure it’s the right fit for you.

  • Participants must be 13 years or older to attend classes or use our facilities.

    B/SPOKE does not accept online registration for minors under 13. Please note that anyone under the age of 13 will not be permitted to attend class.

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