Privacy Policy – Briz Uniform

1. Introduction

Briz Uniform (“we”, “us”, “our”) is operated by Briz Apparel Group Pty Ltd.
We are committed to protecting the privacy of our customers, schools, organisations, staff, parents, and students.

This Privacy Policy explains how Briz Uniform collects, uses, stores, and protects personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By using our website, ordering systems, or services, you consent to this Privacy Policy.

2. Information We Collect

We may collect personal and organisational information necessary to supply uniforms and related services, including:

Personal Information

    • Names (students, parents, staff, organisers)

    • Email addresses

    • Mobile and telephone numbers

    • Delivery and billing addresses

    • Garment sizes and order selections

    • Payment and transaction references (processed securely via third-party providers)

School / Organisation Information

    • School or organisation name

    • Contact person details

    • Class groups, year levels, departments, or staff groupings

    • Order approvals and confirmations

Communications

    • Emails, phone calls, enquiry forms, and written correspondence

    • Support, sales, and account-related communications

3. Sensitive Information

Briz Uniform may collect limited sensitive or student-related information, such as class groups or year levels, strictly for order accuracy and fulfilment.

We do not collect health data, biometric data, or government identification information.

4. How We Use Your Information

Information collected is used only for legitimate business purposes, including:

    • Processing and fulfilling uniform orders

    • Managing sizing, branding, and production requirements

    • Communicating order updates and delivery details

    • Providing customer support and after-sales service

    • Improving our products, services, and ordering systems

    • Meeting legal, accounting, and regulatory obligations

We do not sell, rent, or trade personal information.

5. Disclosure of Information

Briz Uniform does not share personal or organisational data with third parties, except where necessary to operate our business, including:

    • Courier and logistics companies (name, address, contact number for delivery only)

    • Payment service providers for secure transaction processing

    • Where required by law or regulatory authorities

We never share data for marketing, advertising, or unrelated third-party use.

6. Data Storage & Security

    • All data collected through Briz Uniform is securely stored using access-controlled digital systems.

    • Information submitted through online ordering platforms is stored securely in our internal drives and systems.

    • Access to personal data is limited to authorised personnel only.

    • Reasonable technical and organisational safeguards are in place to protect data from unauthorised access, loss, misuse, or disclosure.

7. Website Analytics & Cookies

We may use website analytics tools, including Microsoft Clarity and Microsoft Advertising, to understand how users interact with our website.

This may include:

    • Behavioural metrics

    • Heatmaps and session replay

    • Website usage and performance data

Data is collected using first-party and third-party cookies to improve site usability, security, and performance.

For more information, please refer to the Microsoft Privacy Statement.

8. Access, Correction & Deletion

You may request to:

    • Access personal information we hold about you

    • Correct inaccurate or outdated information

    • Request deletion of information (subject to legal and record-keeping obligations)

Requests can be made using the contact details below.

9. Retention of Information

We retain personal information only for as long as necessary to:

    • Fulfil orders and contractual obligations

    • Meet legal, accounting, and compliance requirements

    • Resolve disputes or provide ongoing support

Information is securely deleted or anonymised when no longer required.

10. Changes to This Policy

This Privacy Policy may be updated from time to time.
Any updates will be published on our website and take effect immediately.