Fireplaces
Designed for indoor and outdoor living spaces, with options that balance performance, efficiency,
and design flexibility.
Fireplaces
We offer a wide range of indoor and outdoor fireplaces from trusted manufacturers, including gas, wood-burning, and electric options. We help guide the choice to fit the space, timeline, and budget so the process stays clear from start to finish.
Indoor Fireplaces
Indoor fireplaces are selected based on how a home is built, how rooms are used, and the level of heat or ambiance desired. Options vary by fuel type, venting requirements, and visual style, making early planning important. We help guide selections that align with interior layouts, meet local code requirements, and integrate smoothly into both new construction and renovation projects.
Outdoor Fireplaces
Outdoor fireplaces bring warmth and structure to patios, courtyards, and outdoor living areas. Selection depends on exposure to the elements, fuel type, and how the space is used throughout the year. We help builders and homeowners choose outdoor fireplaces that balance durability, performance, and visual impact while fitting the overall outdoor design.
Accessories & Finishing
Accessories and finishing elements play a critical role in both the appearance and function of a fireplace. From visual framing to protective and performance-focused components, these details help ensure the final installation feels complete, intentional, and well integrated into the surrounding space. The right finishing touches can elevate the overall look while supporting long-term use and durability.
Our Brands
We carry a curated selection of indoor and outdoor fireplaces from leading brands, chosen for performance, safety, and design flexibility, making it easier to select products that align with the space, fuel type, and the project needs.
Troubleshooting FAQ
Before scheduling service, here are a few common issues we’re often asked about. If you’re unsure or if something doesn’t seem right, we recommend contacting our team.
MY FIREPLACE ISN’T TURNING ON. WHAT SHOULD I CHECK?
IS THE GAS TURNED ON?
It may sound obvious, but gas valves are often turned off during warmer months or long periods of non-use. After turning the gas back on, wait a few minutes and then try lighting the fireplace again.
If you smell gas at any point, turn the system off immediately and schedule a service appointment.
HAVE YOU CHECKED THE BATTERIES?
If your fireplace remote isn’t working, the issue may be as simple as replacing the batteries. Many systems also have batteries in the receiver, typically located under or near the fireplace controls. Refer to your fireplace manual for exact locations.
THE FIREPLACE FLAME DOESN’T TURN ON AND OFF AT THE EXACT TEMPERATURE I SET. WHY?
When your remote is set to thermostat mode (SMART-STAT or RCT-MLT models), the fireplace is designed to operate within a temperature range rather than switching on and off immediately.
The system requires the room temperature to vary by approximately 2°F (1°C) from your set point before activating. This prevents constant cycling and helps extend the life of the unit.
THE GLASS ON MY FIREPLACE FEELS UNUSUALLY HOT. IS THIS NORMAL?
Yes. The glass on a gas fireplace reaches very high temperatures during operation.
For safety:
- Always supervise children in the same room
- Do not operate the fireplace with protective barriers removed
- Keep furniture, clothing, and other combustibles at a safe distance
Protective screens installed on direct vent fireplaces help reduce the risk of burns, but caution should always be used.
THE MANTEL ABOVE MY FIREPLACE FEELS VERY HOT. SHOULD I BE CONCERNED?
Direct vent gas fireplaces are designed to provide both visual appeal and heat output. While mantels and surrounding surfaces may feel hot, they remain within ANSI and UL safety standards for combustible materials.
To put this into context:
- Combustible surfaces are permitted to reach 117°F above room temperature
- With an average room temperature of 70–75°F, surface temperatures of 187–192°F are acceptable
- A surface temperature of 150°F will feel very hot to the touch (for comparison, bath water averages 110°F and water boils at 212°F)
This heat level is expected and compliant with safety standards.
Will my fireplace work during a power outage?
Most gas fireplaces will operate during a power outage, but how they work depends on whether you have a standing pilot or electronic ignition system.
Will the fan work during a power outage?
No. The blower fan requires standard household electricity. The fireplace will still produce the same amount of heat, just without forced air circulation.
Why does the wall switch still work without power?
The wall switch is low voltage:
- Standing pilot systems generate their own millivolts from the pilot flame.
- Electronic ignition systems use household electricity to light the pilot, and batteries take over during an outage.
How do I tell if I have a standing pilot or electronic ignition?
- Standing pilot: The pilot stays lit when you turn off the wall switch.
- Electronic ignition: The pilot goes out when you turn off the wall switch.
Fireplaces installed before 2005–2010 are usually standing pilot. Most installed after 2005–2010 are electronic ignition with battery back‑up.
How does a standing pilot fireplace work in a power outage?
- The pilot stays lit at all times, so the fireplace does not need electricity.
- If the wall switch works when the power is on, it will work when the power is out.
- If the pilot is lit but the flame won’t turn on, check the control knob under the fireplace and make sure it is in the ON position.
How does an electronic ignition fireplace work in a power outage?
- These units need batteries (typically two D batteries or 4 AA batteries) to light the pilot during an outage.
- Once the pilot is lit, the fireplace runs on low‑voltage control wiring.
- Remove the batteries once power is restored to prevent corrosion or premature battery drain.
WHEN TO CONTACT US?
If you’re unsure about your fireplace operation, notice unusual behavior, or need assistance, our team is happy to help.
Visit our fireplace showroom by appointment only. Schedule a service or consultation with our fireplace department. Book here.
Certifications & Professional Credentials
We work with products that meet recognized industry standards for quality and installation. Our team follows established guidelines to ensure materials are specified and installed correctly for each application.
