Notion integration for chatbots and AI agents
About this integration
Notion is one of our most popular integrations for AI chatbots.
Connecting a chatbot to Notion allows builders to create, update, and search pages or databases directly from conversations, turning Notion into both a dynamic knowledge base and a data storage system for chatbot workflows.
With the integration, chatbots can pull information from Notion to answer user questions, store customer data collected during chats, and log meeting notes, tasks, or feedback automatically. This makes it easy to connect conversational AI with team documentation, project management, or customer records.
The Notion integration is especially useful for businesses that already use Notion as their central workspace. Instead of copying and pasting details from chats, the chatbot updates Notion in real time.
That means teams always have the latest customer insights, support tickets, or task updates right inside their Notion workspace.
By connecting Notion and a chatbot, builders can reduce manual data entry, keep information accurate, and use Notion as both an input and output for chatbot automation.
Key features
- Create and update Notion pages from chatbot conversations
- Store customer data in Notion databases
- Search Notion content to power chatbot responses
- Log tasks, notes, and feedback automatically
- Sync chatbot inputs with project management boards
- Organize support information inside Notion
- Trigger Notion updates from chatbot workflows
- Keep team workspaces up to date in real time
How do I connect a chatbot to Notion?
To connect a chatbot to Notion, you authenticate your Notion account in the chatbot platform’s integration settings. This allows the chatbot to read from and write to Notion pages and databases.
How can I create or update a Notion page from a chatbot conversation?
You configure the chatbot to send conversation data to Notion using the integration. When a trigger occurs—like a user submitting feedback—the chatbot creates a new page or updates an existing one with that content.
How can I use Notion as a knowledge base for chatbot responses?
You can connect the chatbot to a Notion database that stores FAQs, policies, or documentation. The chatbot can then query that database and return the relevant page content as a reply during a conversation.
How do I search Notion content through a chatbot?
You enable search by linking the chatbot to Notion’s databases through the integration. When a user asks a question, the chatbot looks up keywords or entities in Notion and delivers the matched information.
How can I store different types of data from chats into Notion?
You can store text inputs like names, emails, feedback, and notes, as well as structured data like checkboxes, tags, or status fields. The integration maps chatbot variables to Notion database fields.
How do I keep Notion workspaces updated automatically with chatbot inputs?
You build workflows where chatbot events trigger Notion updates. For example, when a customer submits a request in chat, the chatbot automatically creates or updates the matching entry in Notion, keeping the workspace current without manual effort.
The Notion Integration for Botpress Studio allows you to do the following things:
## Migrating from version `2.x` to `3.x`
Version `3.x` of the Notion integration brings a lot of features to the table. Here is a summary of the changes coming to Notion:
- Upgraded to Notion API version **2025-09-03**
- Page interactions: Get Page, Get Page Content, Append Blocks to Page, Update Page Properties
- Search by Title
- Comment created Event
- Consolidate comment actions into one action - `Add Comment`
Another change that the update brings is new manual configuration. It now asks for:
- **Internal Integration Secret (required)**: Same as API Token but changed the name to match what is found in Notion's integration's page.
- **Webhook Verification Secret**: This is used to verify webhook events. Can be found in the bot logs when configuring the webhooks.
## Migrating from version `0.x` or `1.x` to `2.x`
Version `2.0` of the Notion integration adds OAuth support, which is now the default configuration option.
If you previously created a Notion integration in the Notion developer portal and wish to keep using this integration, please select the manual configuration option and follow the instructions below.
Otherwise, select the automatic configuration option and click the authorization button, then follow the on-screen instructions to connect your Botpress chatbot to Notion.
## Configuration
### Automatic configuration with OAuth (recommended)
This is the simplest way to set up the integration. To set up the Notion integration using OAuth, click the authorization button and follow the on-screen instructions to connect your Botpress chatbot to Notion. This method is recommended as it simplifies the configuration process and ensures secure communication between your chatbot and Notion.
When using this configuration mode, a Botpress-managed Notion application will be used to connect to your Notion account. Actions taken by the bot will be attributed to this application, not your personal Notion account.
**Note:** Ensure that you have chosen the correct workspace which can be found on the top right during OAuth.
### Manual configuration with a custom Notion integration
#### Step 1 - Create Integration
Create a Notion integration [Create an integration - Notion Developers](https://developers.notion.com/docs/create-a-notion-integration)
#### Step 2 - Give access to Notion Assets
Give your integration access to all the pages and databases that you want to use with Botpress
#### Step 3 - Configure your Bot
You need a token to get your newly created Notion Integration _(not the same as Botpress Studio's Notion Integration)_ connected with Botpress Studio:
- `Internal Integration Secret` - You'll find this by going to your integration under `https://www.notion.so/my-integrations`. Once you click on your integration, under the "Configuration" tab, find the "Internal Integration Secret" field. Click "Show" then "Copy". Paste the copied token under `Internal Integration Secret` field for Notion integration under the "Integrations" tab for your bot.
With that you just need to enable your integration and you can start expanding your Bot's capabilities with Notion.
#### Step 4 - Setup Webhooks (optional)
After saving Step 3 configuration, copy the Botpress integration webhook URL. In your Notion integration's Webhooks tab, paste it in `Webhook URL` and click `verify`. Copy the secret from your Bot logs and paste it back in the verification field. Then add this secret to the `Webhook Verification Secret` field in your Botpress Notion integration configuration to validate webhook events.
