BookedSolid

BookedSolid is an AI receptionist built for clinics that want to automate day-to-day patient communications without losing a human touch. It connects to your existing channels—Email, WhatsApp, and SMS—and responds to patients automatically to handle common requests like booking appointments, changing or cancelling visits, confirming times, and answering routine questions.

Designed to reduce reception workload and improve responsiveness, BookedSolid can integrate with Cliniko and other practice management systems (PMS) so the AI can work directly with your live schedule and booking rules. Instead of staff bouncing between inboxes and phones, the assistant manages conversations across channels in one consistent workflow—helping patients get answers and secure appointments faster.

Setup focuses on two key steps: linking your booking system and communication channels, then adding clinic-specific knowledge so the AI can answer accurately. You can supply your clinic website or other reference material so BookedSolid can respond with the right details about services, pricing, opening hours, location, policies, and more. This allows the assistant to act like a trained front-desk team member—available outside business hours, consistent in tone, and able to handle repetitive admin at scale.

BookedSolid supports automated phone reception and customer service automation, and can also send outbound reminders to reduce missed appointments. For clinics that need it, it can accept payments as part of the booking flow. Whether patients prefer texting, emailing, or messaging on WhatsApp, BookedSolid helps you keep communications organized while maintaining a responsive experience.

For pricing details, see: https://bookedsolid.co.uk/home/#pricing