White Hart, Exeter by Marston's Inns

Hotels
Marston's Inns
8 (5152 reviews)
66 South Street , Exeter , gb

Children allowed

Facilities

Non-smoking rooms
Restaurant
Terrace
Lift / Elevator
Non-smoking throughout
Kid meals
Outdoor furniture
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
friendly staff
good location
clean rooms
excellent food
Cons:
poor communication
noise issues
heating problems

Categories

Cleanliness
7.39
Some reviews mentioned cleanliness positively, whereas others highlighted issues like noise and poor communication.
Service
8.36
Most reviews noted friendly and helpful staff despite some communication issues.
Location
8.9
The location was frequently praised, being central and convenient for local attractions.
Room Quality
7.85
Rooms were generally well-received for being clean and comfortable, with some minor issues reported.
Amenities
7.38
Amenities were acceptable, but there were complaints regarding heating and noise.
Value for Money
7.84
Guests expressed satisfaction with the rates for the overall experience provided.
Food and Beverage
8.39
Food options received positive remarks, highlighting quality and variety.
Overall Experience
7.86
Guests had a generally pleasant experience despite some noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:22

Property Description

Central Location and En Suite Accommodation
Located just a short walk from Exeter Cathedral, The White Hart offers comfortable en suite rooms in the heart of the city. Each room is equipped with modern amenities including a TV, telephone, and tea/coffee facilities.

Delicious Dining Options
Indulge in a full English breakfast each morning and savor gourmet burgers, steaks, curries, and more at the on-site restaurant. With a variety of menu options, including sharing platters and desserts, there is something to satisfy every craving.

Convenient Amenities and Nearby Attractions
Enjoy free Wi-Fi, private parking for a small fee, and easy access to Exeter's top attractions. Explore the historic Guildhall, visit the Royal Albert Memorial Museum, and take a short drive to Dartmoor National Park. Book your stay at The White Hart for a memorable experience!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 5 per day.

Location

Guest Reviews

8
Based on 5152 reviews
Cleanliness: 7.39
Service: 8.36
Location: 8.9
Room Quality: 7.85
Amenities: 7.38
Value for Money: 7.84
Food and Beverage: 8.39
Overall Experience: 7.86
P
Pretorius solo_traveller gb
8
2026-04-24 via Nuitee
L
Lesley solo_traveller gb
9
2026-04-24 via Nuitee
S
Séverine solo_traveller be
8
Pros:

Emplacement près du centre, chambre simple mais confortable, personnel accueillant, très bon restaurant. Très beau bâtiment pour le pub et le restau.

Cons:

Salle de bain vieillotte (et bruyante), système de douche capricieux, rideaux sans obscura. Café bof le matin, dommage car sinon le petit déjeuner est delicieux

2026-04-24 via Nuitee
A
Arthur solo_traveller gb
9
A perfectly fine place to stay.
Pros:

Location was excellent. Their car park was run by another entity, who charged £10. But I preferred that convenience rather than search for a parking spot elsewhere

Cons:

Just a little niggle. I like to stay in accomodation with an attached bar. I left friends early in town so I could finish with a nightcap in at my accomodation. It never occured to me that they would close the bar at 10.30 , or that I couldn't be served as a guest. Perhaps they could advertise their opening times more prominently

2026-04-23 via Nuitee
H
helen solo_traveller gb
9
Great stay. Lovely people. Great location for cathedral area.
Pros:

Brilliant reception lady. So pleasant, knowledgable and kind. Special breakfast menu - smoked salmon and scrambled eggs. Was perfect. A credit to the chef.
Also cereals, croissants, full cooked, berries/yoghurt, toast and jams.
I requested tea in a teapot, no probs. Was v grateful.
Lift worked.
Room great. Everything I needed, nice clean carpet.
Nice toiletries, good linen and towels.

Cons:

Shower temperature was a little disconcerting at first, variable. But actually pleasant once I'd figured it out.
Something quirky, not a dislike..

2026-04-23 via Nuitee
S
sheila extended_group gb
8
Pros:

Quirky, central

2026-04-23 via Nuitee
P
Peter Tree solo_traveller gb
10
2026-04-23 via Nuitee
K
kera couple gb
10
Perfect location. Will definitely be staying here again when we next come to Exeter! Lovely rooms aswell
Pros:

Perfect location!

2026-04-23 via Nuitee
C
Christopher couple gb
8
Lovely city, lovely hotel,food good in hotel I would recommend it
Pros:

White Hart is very well located to city
centre with just a 2 to 3 hundred meters uphill walk and you are there

Cons:

All good but as with so many hotels staff trying to do multiple jobs so expect to find reception unnamed.

Carpark charging was a bit of a b…s up
no charge on invoice so told reception and was told not to worry about it, then spoke to another member of team Nigel
who seem to now what he was doing and he applied charges to prevent me getting a fine as I believe it’s counsel run.

2026-04-22 via Nuitee
T
tina couple gb
7
2026-04-22 via Nuitee
S
Sightseer07375283743 Family Exeter, Devon, England
8
Good food at this lovely old Hotel in the city centre
Pros:

A visit to the haunted hotel which is the White Heart for some munch. Impressed, really good food all round, no long waits, and a very nice place to sit and eat. Maybe could have done with a few more chips with the fish but very well cooked and hit the spot. Not sure why sauces are served in little ramekins either would just prefer the bottle at the table! A solid 8/10. Also if you are thinking of going go on to their website for a discount code they are offering 40% off all mains until the 10th May 2026, all day every day (not bank hols weekend)

2026-04-21 via Tripadvisor
R
Ronald couple ca
7
We enjoyed our stay and the location was good.
Pros:

It was ok .

Cons:

The waiter had a bad attitude so we didn't eat there again 😒.

2026-04-21 via Nuitee
D
Danut couple ro
8
Un loc frumos, primitor, in centrul Exeterului! Să încercați mâncarea de la Babylon!
Pros:

Amabilitatea angajaților, camerele spațioase, locația foarte bună.

Cons:

Geamurile sunt subțiri, mai intră frigul și se aude gălăgia de afara.

2026-04-21 via Nuitee
C
Chris solo_traveller gb
8
2026-04-21 via Nuitee
N
Nick family_with_children gb
9
Pros:

Location can't be bettered, staff very helpful and accommodating. Just a nice place to stay 😀

2026-04-20 via Nuitee
E
Eric solo_traveller nl
8
2026-04-20 via Nuitee
P
Paul solo_traveller gb
8
Pros:

Location was superb for us..

2026-04-20 via Nuitee
C
Cann couple gb
6
It was ok as I stay a lot but just like a bigger room an bath
Pros:

Comfortable

Cons:

Small room had no bath

2026-04-20 via Nuitee
Y
Yume solo_traveller gb
10
2026-04-20 via Nuitee
R
Rod couple gb
7
Good location for a city break in an ancient inn
Pros:

Nice generous sized modern room. Excellent centre city location. Freshly cooked breakfast

Cons:

nothing

2026-04-20 via Nuitee