Nautilus Sonesta Miami Beach

Hotels
Sonesta Hotels
9.4 (2931 reviews)
1825 Collins Avenue , Miami Beach , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent location
Helpful staff
Cons:
Poor cleanliness
Noisy rooms

Categories

Cleanliness
8.84
Multiple mentions of poor room cleanliness and poor food quality.
Service
10
Staff were described as helpful and pleasant, with some mention of organization issues.
Location
10
Location is frequently praised for being excellent and convenient.
Room Quality
8.84
Concerns over noise levels and lack of soundproofing.
Amenities
9.34
Amenities received positive feedback but with some concerns about construction noise.
Value for Money
9.84
Mixed opinions on the pricing of services and amenities.
Food and Beverage
8.34
Food quality was criticized, particularly in the restaurant and breakfast service.
Overall Experience
10
Overall experience was mostly positive despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 11:38

Property Description

Luxurious Oceanfront Property

Outdoor Pool and Spa Services: Relax in style at the outdoor pool surrounded by cabanas and indulge in rejuvenating spa services.

Elegant Rooms with Modern Amenities: Experience luxury in every detail with dark wood furnishings, leather accents, and modern amenities including a 48-inch flat-screen TV. Some rooms offer stunning balcony views.

Convenient Facilities and Dining Options: Enjoy direct beach access with lounging chairs and full food and beverage service. Take advantage of the 24-hour fitness centre and dine at the Nautilus Cabana Club for delicious meals.

Experience the epitome of luxury and relaxation at Nautilus. Book your stay now to create unforgettable memories.

Important information:

Please note the resort fee includes:
-Beach chairs (2 per room)
-Wireless internet
-Fitness center access
-Two Nautilus bottles of water upon arrival.
-Complimentary bike rental services

Please note that a required pre-authorization amount of USD 150.00 per night will be put on hold by the property upon check-in for incidental charges or damages to the room. Contact the hotel for details.

Please note when booking more than 5 rooms, different policies apply. Contact the hotel for details.

Please note our pool will be closed from Nov 3 to Nov 30 2025; Guests will receive free beach umbrellas during this time.

Please note the resort fee includes: -Beach chairs (2 per room) -Wireless internet -Fitness center access -Two Nautilus bottles of water upon arrival. -Complimentary bike rental services Please note that a required pre-authorization amount of USD 150.00 per night will be put on hold by the property upon check-in for incidental charges or damages to the room. Contact the hotel for details. Please note when booking more than 5 rooms, different policies apply. Contact the hotel for details.

Please note, beginning March 2026, Nautilus Sonesta Miami Beach will embark on a bold, $40 million renovation as we prepare for our next chapter: The James Nautilus Miami Beach, anticipated to debut in  Fall 2026Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Swimming pool: Closed from Tue, Mar 3, 2026 until Sun, May 31, 2026
Bar is closed from 2026-09-30 until 2026-03-20
Fitness center is closed from 2026-07-31 until 2026-03-02
Fitness center is closed from 2026-09-30 until 2026-03-20

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MIA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 55 per day.

Location

Guest Reviews

9.4
Based on 2931 reviews
Cleanliness: 8.84
Service: 10
Location: 10
Room Quality: 8.84
Amenities: 9.34
Value for Money: 9.84
Food and Beverage: 8.34
Overall Experience: 10
R
Roig couple us
1
2026-04-19 via Nuitee
A
Adam couple gb
1
Don’t bother
Pros:

Close to beach and convention centre

Cons:

Awful stay. Dirty rooms, no facilities, rude staff, disgusting pool, disgusting pool beds.

2026-04-17 via Nuitee
D
Daniela solo_traveller br
10
2026-04-14 via Nuitee
J
Joshua couple us
4
It was just ok. To much construction going on at the property to enjoy it. Good location though.
Pros:

Location was great.

Cons:

Most of the property is under construction. They would also start construction early in the morning, jack hammering and sawing so you will not sleep well. Was hard valeting the car a couple times due to construction at the entrance with workers present. Pool was functional but there is demolition in areas around the pool due to construction. I would make sure the construction is finished before staying here.

2026-04-13 via Nuitee
A
Andrzej family_with_children us
4
Hotel under construction/ great location.
Pros:

Great location, nice stuff and clean comfy room.

Cons:

This hotel is under construction currently. No lobby, and restaurant or bar. Limited access to the pool. Noise from the renovation from early morning.

2026-04-08 via Nuitee
P
Philip couple mt
8
Pros:

Great location

Cons:

Construction site next door, although not the fault of the hotel.

2026-04-07 via Nuitee
N
neta family_with_children il
6
2026-04-06 via Nuitee
G
Gilberto solo_traveller us
7
Can't wait when the hotel refurbishment ends to see how nice it will be
Pros:

The whole hotel team was very nice and worked hard to compensate the hotel is under a huge refurbishment ,Tatiana ,from the front desk was amazing , as the whole hotel team

Cons:

I think the hotel should need to explain very clearly how is the condition of the service and what is closed ,The Fitness Center was closed, Spa ,Closed,no Room service,the pool was closed but some people were swimming ,there was no hot water in my room, so it's better contact the hotel before you make the reservation

2026-04-05 via Nuitee
E
Elad couple il
1
Pros:

Location

Cons:

Very old full of dust

2026-04-04 via Nuitee
N
Nathalia family_with_children br
4
2026-03-30 via Nuitee
D
Dominik couple de
8
2026-03-30 via Nuitee
I
Ignacio couple ar
10
EXCELENTE PARA DESCANSAR Y TRABAJAR
Pros:

ME SIENTO MUY CÓMODO SON TODOS MUY AMABLES. GRACIAS JEREMI, VALENTINA Y STAFF DEL RESTAURANT YIS Y ADRIÁN, TAMBIÉN PLAYA ISAAC..

2026-03-26 via Nuitee
W
Whitten couple us
6
Friendly Staff, clean, expensive, small, under construction.
Pros:

Staff and location.

Cons:

Was under construction, amenities were lacking. Rooms were very small. Could be a lot better for the cost.

2026-03-25 via Nuitee
R
Rosane family_with_children br
9
Excelente localização e café da manhã
Pros:

O café da manhã maravilhoso! Um dos melhores que já experimentei nos EUA. Ansiosa para ver a reforma.

2026-03-24 via Nuitee
S
salih family_with_children tr
1
Otelde inşaat var.
Pros:

otelin konumu iyi.

Cons:

Otelde 6 gece konakladık.geçen yıl da bu otelde kalmıştık.Bu sefer otelde büyük bir yenileme inşaatı yapılıyor.Otelde loby yok.Kapı girişine iki masa koyulmuş.resepsiyon hizmeti veriyor.Otelde oturecak bir koltuk bşle yoktu.5 yıldızlı otel ücreti ödedik.Bir yıldızlı otel hizmeti almadık.Ortam inşaat tozu doluydu.Sabah 7 den akşam 8 ekadar gürültü vardı.Çalışanlar hiç bir şekilde yardımcı olmadılar.Kendimizi kandırılmış olarak görüyoruz.Kanuni haklarımızı kullanmak istiyoruz.

2026-03-23 via Nuitee
M
Mykyta couple us
1
terrible experience, would never recommend.
Cons:

Hotel was under renovation which was never mentioned to me. their handymen/workers started their day with terrible noise at 6.40-7AM EVERY DAY. Phone and TV didn`t work, water was leaking from the shower, pool was open till 4PM only and was dirty. room was tiny and window was dirty and facing construction. for the price they charge I would never go there.

2026-03-23 via Nuitee
Y
yulya couple us
1
Horrible experience, ruined weekend in sunny Miami Beach. Too bad that you do not let attached move.
Pros:

Nothing, hotel is under construction.

Cons:

Hotel is under construction, all promised amenities are not available including pool area dining facilities, lobby .
Building looks after the war and construction noise started at 8am on Saturday.
Booking.com did not informed about current construction and charge the full amount 3 days prior to arrival, which is not acceptable in those conditions, since we arrived at 8 pm and car was already valleyed overnight. Hotel was basically empty...What a huge disappointment with Booking.com - charge $500 a night for such disaster. We will make official complain for this practice - we used your site for many years traveling overseas and locally, but not anymore.

2026-03-22 via Nuitee
M
Maria Luiza family_with_children us
5
Péssima Experiência
Pros:

Localização

Cons:

O Hotel está em obras desde janeiro e não vi em lugar nenhum informação a esse respeito. Demos o azar de pegar dias chuvosos e ficamos confinados nos quartos pois não há nenhum lugar para sentar a não ser duas poltronas na recepção improvisada. As crianças foram se sentar no sofá das cabanas a beira da piscina e logo convidados a se retirarem pois para sentar ali teria que pagar! Chovia aos cântaros e não tinha aonde ficar!!!!!!! Nos deram café da manhã grátis pelos dois dias para compensar a obra mas não mexeram um dedinho a mais para compensar o imenso incômodo. Se o gerente estivesse atento em acomodar os hospedes teria até conseguido mover sofas e poltronas da piscina para uma varanda “semi coberta” há 5 passos de distância. Na segunda as 8 da manhã o barulho de obra começou acordando a todos.

Os quartos não têm os tapetes das fotos. Os banheiros são super pequenos e velhos.

2026-03-20 via Nuitee
A
Amanda solo_traveller ca
8
2026-03-19 via Nuitee
S
Sabrina extended_group us
10
Great for family trip!
Pros:

Small not overly crowded and was able to fit family of 6 in one room. Not for cost but for all being together

Cons:

Roof top wasn’t available

2026-03-17 via Nuitee