Hotel Gracery Shinjuku

Hotels
8.4 (14064 reviews)
Shinjuku-ku Kabukicho 1-19-1 , Tokyo , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Terrace
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Ironing service
See all facilities

Review Highlights

Pros:
Great location
Clean and comfortable rooms
Cons:
Small room size
Some staff not helpful

Categories

Cleanliness
8.71
Everything was clean and well maintained.
Service
8.98
Staff were polite and pleasant, but some staff were unhelpful.
Location
9.22
Location can’t be beat, convenient to everything in Shinjuku.
Room Quality
7.67
Room size was small for some, with mixed comfort in beds.
Amenities
7.2
Limited amenities like no streaming services and small room.
Value for Money
8.16
Good value considering location, though room price for size was high.
Food and Beverage
8.71
Breakfast was amazing and superb.
Overall Experience
8.58
Overall experience was enjoyable, but some aspects could be improved.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 06:03

Property Description

Comfortable Rooms and Convenient Location

Hotel Gracery Shinjuku, open since April 2015, offers comfortable rooms with free WiFi just a 5-minute walk from JR Shinjuku Station. Seibu Shinjuku Station is also conveniently close, just a 3-minute walk away.

Exceptional Services and Amenities

The hotel provides 24-hour reception, dry cleaning, laundry, and ironing services. Guests can enjoy a Japanese-style and Western breakfast buffet at the on-site restaurant. The multilingual concierge service and currency exchange machine add to the convenience.

Unique Features and Nearby Attractions

Notably, the hotel terrace boasts the iconic Godzilla Head, offering a unique experience. Within walking distance, guests can explore Shinjuku Gyoen National Garden and Shinjuku Golden Gai, making Hotel Gracery Shinjuku the perfect choice for a memorable stay.

Book now for an unforgettable experience at Hotel Gracery Shinjuku!

Important information:

Entry to the 8th floor terrace (Godzilla Head) will be suspended for the time being.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HND

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

Location

Property Video

Guest Reviews

8.4
Based on 14064 reviews
Cleanliness: 8.71
Service: 8.98
Location: 9.22
Room Quality: 7.67
Amenities: 7.2
Value for Money: 8.16
Food and Beverage: 8.71
Overall Experience: 8.58
S
Sharne • couple • au
10
Pros:

Location and staff

Cons:

Rooms way too small

2026-04-25 • via Nuitee
A
Alice • couple • it
10
2026-04-25 • via Nuitee
S
Sharon • couple • il
8
Pros:

מיקום מעולה , חנויות מצוינות מתחת למלון

Cons:

קצת קטן, מקלחת לא נוחה

2026-04-25 • via Nuitee
P
Pavel • solo_traveller • il
9
Nice hotel good value for money
Pros:

Location is superb.

Cons:

Godzzila Terrace was closed.
No smoking area except a very small closed room.

2026-04-25 • via Nuitee
J
John Paul • couple • gb
8
Holiday
Pros:

Location

Cons:

The week before I was due to arrive my plans changed due to the Middle East war. I had to arrive early. The hotel wouldn’t extend my stay by a day early. Telling me to book via the app. I did and it cost me an additional £400 for that one night extra. The two day I had originally booked would have cost me £360. So all in my three day stay increased to £760. So was not too pleased,

2026-04-25 • via Nuitee
H
Hungchih • couple • tw
10
很棒的地點
Pros:

整齊乾淨，設備齊全，服務親切

Cons:

無

2026-04-25 • via Nuitee
H
Herman • couple • fr
10
Séjour idéale pour découvrir Tokyo
Pros:

L’hôtel est très bien situé dans le quartier vivant de Shinjuku.

2026-04-25 • via Nuitee
B
Berfu • couple • tr
9
Pros:

The location is great.
The room is clean.

Cons:

The rooms is too little to stay, there isn’t even any closet, cabinet to put our clothes in.

2026-04-25 • via Nuitee
I
Immanuel • solo_traveller • us
10
2026-04-25 • via Nuitee
V
Vicki • family_with_children • au
8
2026-04-25 • via Nuitee
A
anki • family_with_children • au
7
Good
Pros:

Location

2026-04-25 • via Nuitee
D
Donny • solo_traveller • us
10
2026-04-24 • via Nuitee
S
Samik • family_with_children • us
9
2026-04-24 • via Nuitee
C
CHIH CHIA • family_with_children • tw
9
2026-04-24 • via Nuitee
K
Kristina • couple • au
6
2026-04-24 • via Nuitee
K
Kristy • solo_traveller • au
9
Pros:

The rooms were a good size, very clean & the Godzilla themed rooms and floor were fun! Access to ice & a water dispenser on our floor was also very convenient.

Cons:

No complaints!

2026-04-24 • via Nuitee
C
Caroline • family_with_children • gb
8
2026-04-24 • via Nuitee
N
Neil • solo_traveller • nz
9
2026-04-24 • via Nuitee
N
Nathan • solo_traveller • gb
10
Pros:

My view of Godzilla
Goodie bag

Cons:

The room was tiny

2026-04-24 • via Nuitee
W
Willson • couple • ph
8
Pros:

Middle of shinjuku

2026-04-24 • via Nuitee