Authent Hotel Otaru

Hotels
8.6 (1136 reviews)
Inaho 2-15-1 , Otaru , jp

listing image 1
Show all photos
Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Fax/photocopying
Facilities for disabled guests
Sauna
Massage services
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean and well-maintained
Cons:
Small room sizes
High parking fees
Limited food options

Categories

Cleanliness
8.7
Overall cleanliness is frequently highlighted as a strong point in reviews.
Service
8.9
Staff is consistently described as friendly and accommodating.
Location
9
Location is praised for its proximity to attractions and accessibility.
Room Quality
8.2
Some reviews mention small room sizes, which affects the score.
Amenities
8.4
Amenities like onsen and public bath facilities are well received.
Value for Money
8.4
Value perception is mixed due to some costs, but overall satisfaction remains high.
Food and Beverage
8.3
Breakfast and dinner options praised, although some guests desire more variety.
Overall Experience
8.9
Guests express high satisfaction and intent to return, indicating overall enjoyment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 21:03

Property Description

Convenient Location
Located just a 5-minute walk from JR Otaru Train Station, Authent Hotel Otaru offers easy access to transportation for your stay in Otaru.

Relaxing Amenities
Unwind in the sauna, indulge in a massage, or take a dip in the spacious public bath during your stay at Authent Hotel Otaru.

Dining Options
Enjoy a variety of culinary experiences with Western dishes at Casablanca, Japanese meals at Irifune restaurant, and Teppanyaki dishes at Kaio restaurant.

Experience comfort and convenience at Authent Hotel Otaru. Book your stay now!

Important information:

Please contact the hotel in advance if you are staying with more than 1 child. Normal adult rate may apply for the 2nd child if there is only 1 adult.

A cancellation charge applies if guests with a 2-nights-minimum rate cancel the first or the second night.

Breakfast is free of charge for children aged 0-6 years.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CTS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs JPY 1500 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    People no matter the age stay for 100% of the adult rate per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 1136 reviews
Cleanliness: 8.7
Service: 8.9
Location: 9
Room Quality: 8.2
Amenities: 8.4
Value for Money: 8.4
Food and Beverage: 8.3
Overall Experience: 8.9
J
Jingyu • extended_group • ca
9
Pros:

Nice onsen for customers, location is pretty good.

Cons:

room is bit small, as a 4 star hotel. If parking is underground that would be great.

2026-04-15 • via Nuitee
N
nachiko • couple • jp
7
2026-04-06 • via Nuitee
C
CHOROKU • solo_traveller • jp
7
2026-04-06 • via Nuitee
H
Horii • solo_traveller • jp
6
Pros:

ロケーションが良い

Cons:

エレベーターが修理中で不便です。

2026-04-05 • via Nuitee
J
JINGYUAN • family_with_children • tw
9
2026-04-05 • via Nuitee
S
SHOKOKU • couple • jp
10
2026-04-04 • via Nuitee
栄 • solo_traveller • jp
7
2026-04-04 • via Nuitee
O
Oliver • extended_group • ph
10
2026-04-04 • via Nuitee
M
Murakami • solo_traveller • jp
7
2026-04-03 • via Nuitee
ポン吉 • solo_traveller • jp
10
2026-04-02 • via Nuitee
T
TAI HUNG • couple • tw
10
2026-04-01 • via Nuitee
S
Syamsul Kamal Bin • couple • my
8
2026-03-31 • via Nuitee
雅晴 • couple • tw
8
Pros:

於新千歲機場可搭機場巴士抵達飯店附近
地點滿方便的
拉大行李箱大概1~2分鐘即抵達

飯店外就有商店街、有藥妝店
附近也有Lawson

飯店裡的麵包店
麵包好吃！

2026-03-27 • via Nuitee
F
Fumio • solo_traveller • jp
8
2026-03-25 • via Nuitee
M
Malcolm • couple • au
8
2026-03-24 • via Nuitee
J
Judy • couple • us
10
Excellent value with amazingly friendly staff
Pros:

Great location and extremely helpful staff

Cons:

Just really a minor point is they don’t provide robes to go to their public bath

2026-03-24 • via Nuitee
C
ching chuan • extended_group • tw
9
Pros:

Everything

Cons:

Nothing

2026-03-23 • via Nuitee
D
Dagmar • family_with_children • at
10
Tolle Homebase für eine Woche Wintersport.
Pros:

Ein exzellentes Frühstück in einem sehr schönen Lokal mit Ausblick. Jeden Cent wert und wirklich köstlich. Gute Zimmer nach westlichem Standard - für japanische Verhältnisse durchaus geräumig. Großes Badezimmer.

Cons:

Ein bisschen mehr Informationen für die Wintersportler unter den Gästen wäre nett.

2026-03-23 • via Nuitee
R
Ridsert • solo_traveller • nl
9
2026-03-22 • via Nuitee
T
tomoko • couple • jp
8
2026-03-22 • via Nuitee