Fairfield by Marriott Kumamoto Aso

Hotels
Fairfield Inn
9.1 (1369 reviews)
1407-1 Kurokawa , Aso , jp

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Terrace
Lift / Elevator
Non-smoking throughout
Shared lounge/TV area
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Clean rooms
Cons:
Limited food options
Concerns about cleanliness in some reviews

Categories

Cleanliness
8.4
Multiple mentions of cleanliness with some concern about facilities not matching expectations.
Service
9.9
Repeated positive feedback about helpful and friendly staff.
Location
9.4
Convenient location next to the train station, highly rated by guests.
Room Quality
9.4
Guests appreciated the comfort and size of the rooms.
Amenities
8.9
Good amenities with communal kitchen, but lacking in restaurant offerings.
Value for Money
9.4
Generally perceived as good value due to location and facilities.
Food and Beverage
7.9
Limited food options available, but some complimentary beverages offered.
Overall Experience
9.5
Overall positive experiences, with guests expressing satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 07:51

Property Description

Modern Accommodations
Enjoy air-conditioned rooms equipped with convenient amenities such as a kettle, fridge, and flat-screen TV.

Convenient Facilities
Take advantage of the shared lounge, free private parking, and 24-hour front desk for a hassle-free stay.

Nearby Attractions
Explore nearby landmarks such as Suizenji Park and Kumamoto Castle for an unforgettable experience.

Book your stay at Fairfield by Marriott Kumamoto Aso for a comfortable and convenient accommodation experience today!

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

9.1
Based on 1369 reviews
Cleanliness: 8.4
Service: 9.9
Location: 9.4
Room Quality: 9.4
Amenities: 8.9
Value for Money: 9.4
Food and Beverage: 7.9
Overall Experience: 9.5
E
Emiko couple au
9
2026-04-25 via Nuitee
K
Kurt Paul solo_traveller ch
9
Für unseren Ausflug zum Aso Vulkan das perfekte Hotel
Pros:

Sehr modern im westlichen Stil ausgebaut!
Fantastische Betten mit optimalen Kissen!

Cons:

Kein ordentlicher Tisch für den Computer! Spärliche Garderobe.

2026-04-24 via Nuitee
E
Elisa couple au
10
2026-04-22 via Nuitee
K
Kuakoon extended_group th
9
2026-04-22 via Nuitee
Y
YuYu couple tw
10
Pros:

1.住房空間很大
2.人員服務很好
3.有投幣式洗衣機烘乾機,費用便宜
4.公共用餐區空間大有烤箱、微波爐和免費咖啡

Cons:

周邊除了車站的販賣品區,沒什麼地方可去,但不影響飯店整體感受。

2026-04-22 via Nuitee
T
Tarn extended_group th
8
Good choice
Pros:

Spacious room with separate toilet shower and sink.

Cons:

No air purifier in room

2026-04-22 via Nuitee
G
Guy solo_traveller ca
10
Superbe hôtel. Personnel accueillant
Pros:

Tout

Cons:

Rien

2026-04-22 via Nuitee
P
Patrick couple gb
8
2026-04-22 via Nuitee
W
Wiebke family_with_children gb
8
2026-04-19 via Nuitee
couple tw
7
2026-04-19 via Nuitee
S
Sylvie solo_traveller ch
9
Perfektes Hotel um die Vulkanregion Aso zu erkunden
Pros:

Sehr modern, sehe sauber, top Lage, gutes Bett, Dusche

Cons:

WLAN ohne Passwort

2026-04-19 via Nuitee
S
Szu Hsien family_with_children tw
10
很喜歡,請善待所有飯店人員,他們真的很棒。
Pros:

地點很好,房間很好,飯店人員是真的親切熱誠,還有講中文的人員。最重要感謝飯店人員幫忙留著裝有護照的我們的背包!整趟旅程無論是接待我們入住的中文人員,或者旁邊櫃檯笑容以待的人員,以及退房後把遺失包包交給我們的櫃檯人員,都給我們一種溫暖開朗的感覺,是這幾天入住飯店中最好的!

2026-04-19 via Nuitee
B
Bob couple au
8
2026-04-19 via Nuitee
N
Natthanun family_with_children th
9
Loved this place, would stay here again!
Pros:

Very new and clean - we asked for baby crib and they provided us with baby amenities, baby crib, baby bath tub, and diaper pail! Exceed our expectations! Oh and not to mention that it's a walking distance from lawson, many good restaurants, train station (although we drove) and a public onsen.

Cons:

Nothing

2026-04-17 via Nuitee
W
Wenchi couple tw
10
會再去住
Pros:

乾淨

Cons:

沒有

2026-04-17 via Nuitee
J
Janis couple gb
9
Comfy stay with lots of nice touches.
Pros:

Very welcoming helpful staff 5*
Really good beds and bedding, lots of room to move about the room, excellent shower.

Best of all was the guest lounge on the 1st floor. Well equipped and comfy seats

Cons:

Nothing much, its right next door to the train station but wasn’t a problem.

2026-04-16 via Nuitee
H
Hwee Ling solo_traveller sg
6
Pros:

room is spacious, no carpet, room is clean

Cons:

no body lotion provided. stay 1 night, i was bitten by bed bugs.

2026-04-16 via Nuitee
J
Jeff couple us
10
2026-04-15 via Nuitee
H
HYEONJIN solo_traveller kr
10
Pros:

음식.청결도. 숙소내 공간활용 다 좋았습니다. 강력추천합니다

2026-04-13 via Nuitee
couple sg
5
2026-04-13 via Nuitee