Palais Medina Riad Resort

Hotels
•
Atlas
7.8 (2587 reviews)
Avenue Allal El Fassi , Fès , ma

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Nightclub
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
See all facilities

Review Highlights

Pros:
Good location
Convenient SPA services
Cons:
Cleanliness issues
Food safety concerns

Categories

Cleanliness
6.01
Issues with mold in bathrooms and cleanliness reported in the reviews.
Service
8.98
Mixed experiences; staff did respond to issues but there were significant service failures.
Location
9.52
Location praised in some reviews for its view and accessibility.
Room Quality
7.47
Rooms mentioned as needing renovations and issues with temperature control were noted.
Amenities
9
SPA services were praised, indicating good amenities.
Value for Money
7.46
Breakfast and overall pricing questioned in reviews.
Food and Beverage
5.01
Severe issues reported with food leading to illness.
Overall Experience
8.98
Despite significant issues, some positive experiences reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 05:47

Property Description

Luxurious Andalusian Oasis
The Palais Medina & Spa Hotel in Fes offers a serene escape in a 5-hectare Andalusian garden, boasting stunning views of the Jbel Zallagh Hill and the Old Medina.

Unparalleled Relaxation
Indulge in the hotel's luxury spa center, Thalion Spa, offering a variety of beauty treatments. Unwind on the large garden terrace, overlooking the picturesque surroundings.

Culinary Delights
Savor international and Moroccan cuisine at the hotel's 3 restaurants, followed by drinks at the piano bar or a night of entertainment at the night club.

Experience the perfect blend of luxury and tranquility at Palais Medina & Spa Hotel. Book your stay now to immerse yourself in the beauty of Fes.

Important information:


At check-in, the hotel offers a 10% discount for all services of the Daniel Jouvance Spa.
Guests will be requested to present the credit card used for the booking. No prepayment will be charged on the credit card. Full payment is due upon arrival.

Gala dinner for the 31st of December is not included in the rooms' rates and is optional. It is to be paid on site.

We apologize for any inconvenience caused and thank you for your understanding

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FEZ

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.8
Based on 2587 reviews
Cleanliness: 6.01
Service: 8.98
Location: 9.52
Room Quality: 7.47
Amenities: 9
Value for Money: 7.46
Food and Beverage: 5.01
Overall Experience: 8.98
E
EL MAHFOUD • extended_group • fr
5
2026-04-24 • via Nuitee
R
Rafał • couple • pl
7
2026-04-24 • via Nuitee
K
Karim • couple • ma
10
Séjour agréable
Pros:

L’emplacement, le confort, les chambres et le personnel

Cons:

La salle de sport, elle est minuscule et il n’y a pas de choix.

2026-04-24 • via Nuitee
D
Dmitry • family_with_children • pl
10
Pros:

Супер место, очень чисто, парковка идеальная, находится в хорошем месте, рядом торговый центр в 50 метрах, чистый бассейн, отличный завтрак.

2026-04-22 • via Nuitee
D
Dr. Sulaiman • couple • sa
8
Wonderful experience
Pros:

Location and the staff

Cons:

Breakfast food selection

2026-04-22 • via Nuitee
A
Abdelouhab • family_with_children • fr
7
Bien mais faut revoir quelques meubles TV et frigo qui fonctionne mal
Pros:

Personnel lieu nourriture

Cons:

Pensez à changement les meubles et revoir les salles de bain de bain (difficile d’accès les baignoires pour les personnes âgés et PMR)

2026-04-22 • via Nuitee
K
Kamilia • extended_group • de
10
Great escapade!
Pros:

Everything

Cons:

Nothing! Everything was amazing!

2026-04-22 • via Nuitee
H
Hamza • solo_traveller • ma
10
Pros:

Tous

Cons:

Rien

2026-04-22 • via Nuitee
A
Anas • couple • ma
9
Pros:

L emplacement, la propreté

2026-04-21 • via Nuitee
H
Hassan210776 • solo_traveller • ma
10
2026-04-19 • via Nuitee
I
Islah • couple • fr
9
Je recommande ++
Pros:

La gentillesse du personnel.
L’emplacement.la vue depuis la chambre

Cons:

Les salles de bains et les parties communes nécessitent un rafraîchissement

2026-04-19 • via Nuitee
M
Maxime • couple • fr
10
Pros:

L’emplacement et la piscine

2026-04-19 • via Nuitee
R
Rachid • couple • fr
10
2026-04-19 • via Nuitee
N
Nadia • solo_traveller • fr
9
Pros:

La chambre, l hôtel, le personnel et la situation géographique

Cons:

Le restaurant peut mieux faire vu les tarifs appliqués

2026-04-19 • via Nuitee
Z
Zack • family_with_children • fr
8
2026-04-18 • via Nuitee
M
Maurice • solo_traveller • fr
10
2026-04-18 • via Nuitee
O
ouzoubaire • solo_traveller • ma
10
2026-04-18 • via Nuitee
C
Chrif • solo_traveller • ma
10
2026-04-17 • via Nuitee
I
Ian • solo_traveller • be
10
Palais Medina heeft onze vakantie toch nog een beetje gered!
Pros:

Het zwembad, het ontbijt en enorm gastvrij!

Cons:

Dat we niet eerder in onze Riad zijn gaan lopen om hier te verblijven.

2026-04-17 • via Nuitee
N
Nestor • couple • ar
9
Muy recomendable
Pros:

La ubicación. La atención de todo el personal especialmente Mohamed

Cons:

Hasta las 14.30 hs estuvieron limpiando la piscina (la mayor parte del tiempo no había ningún personal dedicado a las tareas)

2026-04-16 • via Nuitee