Novotel Manado Golf Resort & Convention Center

Hotels
•
Novotel
7.7 (276 reviews)
Jl. A.A. Maramis, Kayuwatu Kairagi II , Manado , id

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Good location near airport
Cons:
Cleanliness issues
Outdated rooms

Categories

Cleanliness
6.03
Multiple reviews expressed concern about unsanitary conditions and the need for renovation.
Service
8.5
Staff were noted as friendly, but some reviews pointed out slow service.
Location
9.04
Conveniently located near the airport, which is a significant advantage for travelers.
Room Quality
6.49
Rooms are outdated and in need of renovation, with several reports of unpleasant odors.
Amenities
8.02
Amenities provided are standard, though some areas are noted to require maintenance.
Value for Money
7.98
Offers reasonable value given its proximity to the airport, despite some issues.
Food and Beverage
7.53
Breakfast options are diverse but varying quality noted, especially for Western-style food.
Overall Experience
8
Mixed feelings overall; good for a quick stay, but significant improvements needed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 11:44

Property Description

Luxurious Amenities and Services

Pamper yourself with spa treatments, enjoy a game of tennis on the grass courts, or tee off at the golf course at Novotel Manado Golf Resort & Convention Center. The 4-star property offers 24-hour room service, an outdoor pool, and free wired internet for your convenience.

Elegant Accommodations

Experience comfort in the contemporary and spacious air-conditioned rooms equipped with modern amenities such as a flat-screen TV, minibar, and personal safe. Upgrade to a suite for a separate living room and kitchenette, and unwind in the en suite bathroom with a shower or bathtub.

Convenient Location and Nearby Attractions

Located just a short drive from Sam Ratulangi Airport, this resort is also close to shopping destinations like Manado Town Square and Mega Mall. Explore the beauty of Manado Bay and Bunaken Island, or take a day trip to Lake Tondano for a memorable experience.

Ready to indulge in a luxurious stay at Novotel Manado Golf Resort & Convention Center? Book now for an unforgettable getaway!

Important information:

To improve your level of comfort, we would like to inform you that Hotel is conducting Rooms Renovation at the South Wing, Main Lobby area, Fitness Centre and Kids Corner playground. The Renovation projects have been starting from December 1st, 2025 until May 31st, 2026 (6 months). We will manage to reduce the disruptions that might be occurred during the project is being conducted, and by accommodating all Guests at the North Wing during the renovation is conducted.

We will manage to reduce the disruptions that might be occurred during the project is being conducted, and by accommodating all Guests at the North Wing during the renovation is conducted.Fitness center is closed from 2026-05-31 until 2026-04-11
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MDC

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    People no matter the age stay for Rp 423,500 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.7
Based on 276 reviews
Cleanliness: 6.03
Service: 8.5
Location: 9.04
Room Quality: 6.49
Amenities: 8.02
Value for Money: 7.98
Food and Beverage: 7.53
Overall Experience: 8
Y
Yully • solo_traveller • id
2
It would be better if the hotel closed temporarily and the rooms were made suitable for sale
Pros:

Near Sam Ratulangi Aitport

Cons:

The room was terrible, dusty, and smelled of an old building. The hotel lobby was makeshift and full of mosquitoes. There were only a few staff. The hotel was undergoing minor renovations, but strangely, it was still being sold at a high price. The dining room was hot and cramped. Breakfast was awful. The hotel seemed to be on the verge of bankruptcy..

2026-04-28 • via Nuitee
A
Astrid • couple • be
7
2026-04-25 • via Nuitee
B
Bartho • solo_traveller • za
6
2026-04-25 • via Nuitee
N
Newton • family_with_children • ca
7
2026-04-06 • via Nuitee
P
Petra • couple • at
2
furchtbar
Cons:

Das Hotel wurde renoviert, leider wieder OHNE Info von booking.com, kein Restaurant, nur ein Ausweich-Bereich wo essen serviert wird, geht gar nicht, in der Nacht waren mehrere Fehlalarme die mit der Renovierung zusammen hingen, das Hotel selbst hat die Renovierungsarbeiten auf der Hotel-Home-Page gemeldet, nur booking.com schaft es leider nich :-(

2026-04-05 • via Nuitee
özgür • family_with_children • de
7
Zum schlafen ok aber zum wohlfühlen Hotel zu veraltet.
Pros:

Sehr nettes Personal, alle sehr hilfsbereitund zuvorkommend.

Cons:

Das Hotel wird aktuell renoviert. Ist auch offensichtlich höchste Zeit. Die Zimmer sind sehr in die Jahre gekommen.

2026-03-29 • via Nuitee
Y
Yully • family_with_children • id
3
Cons:

Hotel sedang direnovasi besar. Lkbby banyak nyamuk. Tdk ada yg bantu angkat koper. Kamar tua, bau apek dan kotor. Linen tua warnanya sudah kusam. Sarapan tidak enak. Harga sewa sama spt kamar normal.

2026-03-23 • via Nuitee
D
Danielle Marcelle • family_with_children • fr
9
Bonne adresse
Pros:

Chambre très confortable avec the café et eau à disposition. Petit déjeuner très varié. Piscine ok avec peignoir fournis. Personnel très poli et souriant

Cons:

Travaux de rénovation en cours

2026-03-18 • via Nuitee
D
DAX KALDIP • solo_traveller • sg
7
OK
Pros:

Friendly and helpful staff, Fernando, Susan and Thannia were helpful.

Cons:

Quality of light in room at the desk very poor, soap dispenser horrible - had to dig in, too many flies at the restaurant

2026-03-14 • via Nuitee
A
Andrew • family_with_children • gb
2
Building site! Badly organised.
Pros:

It's a building site! Lights hanging from the ceiling, grinders and breakers hammering away, dust everywhere.

Add to that there's no towels at the dusty pool... I guess the builders are using them as rags! I asked for a towel at the lobby and it never turned up so I went back to the room dripping wet.

On the plus side... Fernando at check in was very helpful, very efficient and knew the local area really well and a credit to the company. It's close to the airport which is why we chose it.

Cons:

See above!

2026-03-09 • via Nuitee
S
Susan • solo_traveller • id
8
2026-03-03 • via Nuitee
J
Jose Miguel • couple • pt
6
2026-02-26 • via Nuitee
S
Sebastian • family_with_children • es
10
Excepcional
Pros:

Muy limpio y excelente atención

Cons:

-

2026-02-22 • via Nuitee
A
Anabel • family_with_children • es
8
Pros:

El hotel tiene muy buena relación calidad precio. Disfrutamos mucho de la piscina ya que hacía muchísima calor, estaba limpia y era muy grande.

Cons:

El desayuno tenía muchísima variedad, pero si es cierto que no me pareció que nada estuviera especialmente bueno.
Hubiera preferido menos cosas pero más ricas.

2026-02-11 • via Nuitee
A
Arlette • solo_traveller • id
6
Perlu perbaikan kalau mau mempertahankan citra yang sudah baik
Pros:

Staf ramah.. sangat sangat ramah malah

Cons:

Saya tau ini hotel lama, tapi bisa kan dirawat. Ini mah wastafel mampet, handuk usang, vertical blind udah pada lepas dan gak bisa dinaikkan, kaca jendela butek, lapisan lantai lepas lepas. Harga per malam masih ngikutin novotel lainnya yang bagus

2026-01-29 • via Nuitee
S
Steffen • solo_traveller • de
7
For one nite close to the airport the hotel is okay
Pros:

It is somewhat close to the airport

Cons:

First room I got was next to the elevator - which makes noise. No way to get some sleep. Next guest will face the same problem. I got without a discussion another room. The light and van in the bathroom were turned on - and one could not turn them off. I needed some tape to overcome the broken technique. Both room can not be given to guests and should be brought into order. A rating “good” is very, very friendly

2026-01-28 • via Nuitee
W
Wiktoria • couple • dk
7
2026-01-25 • via Nuitee
R
Rachelle • family_with_children • us
10
2026-01-24 • via Nuitee
V
Valerie • couple • de
7
2026-01-20 • via Nuitee
A
Andries Gerrit • extended_group • id
8
Reasonable
Cons:

The rooms are a bit old and maintenace like cleaning carpet, sofa and cortens could be much beter

2026-01-19 • via Nuitee