Leonardo Hotel Exeter

Hotels
Leonardo Hotels
8.5 (6635 reviews)
Western Way , Exeter , gb

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Clean and modern rooms
Friendly and helpful staff
Cons:
Issues with room cleanliness
Problems with heating in some rooms

Categories

Cleanliness
7.33
Several reviews cited cleanliness issues, such as hair in the bed and stains.
Service
9.3
Staff were frequently mentioned as friendly and helpful.
Location
9.34
Location was positively highlighted with proximity to the city center.
Room Quality
7.79
Rooms received mixed reviews regarding comfort and quality.
Amenities
7.82
Some amenities were satisfactory, but lack of items such as a fridge and insufficient vegan options noted.
Value for Money
9.28
Hotel was considered to offer great value for the price paid.
Food and Beverage
8.33
Breakfast and dining were generally praised.
Overall Experience
8.8
Overall experience was mostly positive with a few notable concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 15:43

Property Description

Prime Location in the Heart of Exeter
Located in the city centre, Leonardo Hotel Exeter is a stone's throw away from St Davids Railway Station, the historic quayside, and Exeter Cathedral. The vibrant shopping quarter at Princesshay is just a 2-minute walk, making it a convenient choice for travelers looking to explore the city.

Stylish Rooms with Modern Amenities
Experience comfort in the stylish bedrooms equipped with Dream beds, flat-screen TVs, and spacious work areas. Relax in the spacious bathrooms featuring luxurious spa toiletries, perfect for unwinding after a long day of sightseeing.

Dining and Convenience at Your Fingertips
Indulge in the international dinner menu at the contemporary restaurant or grab a quick bite at the bar offering a selection of lunch options and beverages. Additional services like dry cleaning/laundry and public parking nearby ensure a hassle-free stay.

Ready to experience the best of Exeter? Book your stay at Leonardo Hotel Exeter now!

Important information:

Car parking is available at the NCP Summerland Gate Car Park located directly opposite the main entrance of the hotel.

Any bookings of 10 rooms or more will be subject to client receiving a group contract directly from the hotel.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EXT

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs GBP 13 per day.

Location

Guest Reviews

8.5
Based on 6635 reviews
Cleanliness: 7.33
Service: 9.3
Location: 9.34
Room Quality: 7.79
Amenities: 7.82
Value for Money: 9.28
Food and Beverage: 8.33
Overall Experience: 8.8
C
Chiu Kit solo_traveller gb
9
Pros:

Everything in hotel, staffs are very polite and friendly. Room is clean, big, new and with many extra things provided, like hair dryer, lock safe and iron etc.

Cons:

Slightly outside of city center location

2026-04-25 via Nuitee
J
joseph solo_traveller gb
8
2026-04-25 via Nuitee
U
Uyi extended_group gb
7
Hotel was in a very good location
Pros:

The property was close to the city centre and bus station. The night staff was very helpful with helping us find out information about taxis and was helpful getting warm milk for my daughter.

Cons:

My window was very dirty, this could have been cleaned so guest don’t end up looking through a dirty window.

2026-04-25 via Nuitee
S
Simon couple gb
7
2026-04-25 via Nuitee
Y
Yasmin couple gb
10
Lovely place
Pros:

Lovely place

2026-04-25 via Nuitee
R
Roger couple gb
9
Friendly, relaxing first stay at the Leonardo, Exeter
Pros:

We had a problem with the sink in our first bedroom which couldn't immediately be fixed, so were moved to another room (and this seemed an upgrade as there was an armchair in that room - and we couldn't remember seeing one in the first room!).
All the staff came across as very friendly, and willing to take a minute to speak with us.
Breakfast and the restaurant evening menu food was really nice too.

Cons:

The main restaurant area was closed for a buffet on our second night - I think for a tour group. That in itself worked out ok as we could still sit and eat at a dining table in the more relaxed bar area...we just felt that some advanced warning, such as a sign in reception or indeed having it mentioned to us the previous night when we also ate in the hotel would have been helpful...just in case we had wanted to do something else as a result.

2026-04-25 via Nuitee
B
bal solo_traveller gb
8
2026-04-25 via Nuitee
A
ALESSANDRO extended_group it
9
Perfetto
Pros:

Ottima posizione a due passi dal centro. Letti comodissimi. Ottima la colazione

2026-04-25 via Nuitee
A
Angie couple gb
6
Satisfactory. Nice staff
Pros:

entrance and ground floor was good

Cons:

Bed was really uncomfortable and the pillows were really hard. Shower was very small.

2026-04-25 via Nuitee
C
Carol solo_traveller gb
10
Leonardo Hotel prime Position In Exeter Top Quality Hotel Managed By An Amazing Hardworking Team
Pros:

leonardo hotel in central exeter is the most comfortable clean and well managed hotel its such a joy to stay there the breakfast buffet is really great with fresh hot and cold quality food with many choices for different tastes and needs...the rooms are very spacious the lovely rooms are always spotlessly clean and with quality bedding super comfortable beds plus lots of amenities in the room too...

Cons:

nothing i did not like all fantastic..

2026-04-24 via Nuitee
V
victor couple gb
10
2026-04-24 via Nuitee
M
mark solo_traveller gb
9
2026-04-24 via Nuitee
A
Andrew family_with_children gb
8
Reunion of friends.
Pros:

Convenient location close to the centre. Staff excellent, breakfast was fine. Room had all the facilities for the stay.

Cons:

Pedestrian crossing to access the hotel was difficult to navigate at the roundabout. Cars came from a blind bend.

2026-04-24 via Nuitee
N
Nicholas solo_traveller bb
6
Pros:

Location

Cons:

Overall cleanliness of rooms, bathroom and common areas. The bathroom in the room had an order and it did not go away

2026-04-24 via Nuitee
J
Jason solo_traveller gb
10
Great value spotless and very modern hotel
Pros:

Convenient

Cons:

Parking

2026-04-24 via Nuitee
S
sonmez couple tr
9
2026-04-24 via Nuitee
T
Tyszkiewicz solo_traveller gb
8
Pros:

Service, good breakfast, comfy room.

Cons:

Aircon could be quieter.

2026-04-24 via Nuitee
G
griffiths solo_traveller gb
10
Pros:

Friendly and helpful staff

2026-04-24 via Nuitee
A
Andree extended_group gb
8
Pros:

Very comfortable bed. Having a bath. Everything worked. Friendly, helpful staff. Nice food.

Cons:

On both nights we were there, certain items on the menu were not available, which was a bit disappointing.

2026-04-23 via Nuitee
Y
youngforever family_with_children fi
10
clean and modern hotel
Pros:

clean and good location.

Cons:

not really

2026-04-23 via Nuitee