Park Plaza County Hall London

Hotels
•
Park Plaza Hotels & Resorts
9 (14802 reviews)
1 Addington Street , London , gb

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Good breakfast
Cons:
Cleanliness issues
Inconsistency in service
Room assignment problems

Categories

Cleanliness
6.89
Reported issues with cleanliness and maintenance in the bathroom.
Service
9.36
Mixed sentiments about the customer service with some negative experiences, but also mentions of helpful staff.
Location
9.9
Great location as noted in multiple reviews.
Room Quality
8.85
Rooms were generally nice but some guests reported poor experiences with room assignments.
Amenities
9.38
Amenities like breakfast and the hotel's bar were positively mentioned.
Value for Money
8.84
Some comments on price but generally seen as acceptable.
Food and Beverage
8.89
Food service was mentioned positively, but no detailed opinions on food quality.
Overall Experience
9.86
Positive overall experiences reported despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 12:58

Property Description

Modern Family-Friendly Hotel on London's South Bank

Convenient Location: Located minutes away from iconic landmarks like the London Eye, Big Ben, and the London Aquarium.

Comfortable Accommodation: Spacious rooms with Smart TVs, work desks, and some with microwaves. Enjoy free Wi-Fi and 24-hour room service, with some rooms offering stunning views of the London Eye.

Wellness and Dining: Indulge in Mediterranean cuisine at Atrio Restaurant & Bar, and start your day with a full English breakfast. Relax at the gym's sauna, steam room, and treatments.

Ready to experience the best of London? Book your stay at Park Plaza County Hall London now!

Important information:

The credit card holder must be present upon arrival along with the card used to make the booking. The hotel does not accept third party credit card payments. Guests are required to show photo ID and the credit card used upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please note that different terms and conditions and policies, which may include pre-paid deposits, will apply to group bookings of more than 9 rooms. The property will contact the guest following their reservation.

Please inform the property in advance if you plan to bring a dog. A surcharge of GBP 25 per dog, per day applies.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 50 per day.

Location

Property Video

Guest Reviews

9
Based on 14802 reviews
Cleanliness: 6.89
Service: 9.36
Location: 9.9
Room Quality: 8.85
Amenities: 9.38
Value for Money: 8.84
Food and Beverage: 8.89
Overall Experience: 9.86
L
Linda • solo_traveller • gb
10
Pros:

We got such a good deal by booking a few months in advance. Amazing room, brilliant location and all the staff very pleasant.

2026-04-25 • via Nuitee
T
Tana • solo_traveller • mk
10
2026-04-25 • via Nuitee
D
David • family_with_children • de
9
2026-04-25 • via Nuitee
L
Larysa • solo_traveller • gb
10
2026-04-25 • via Nuitee
J
Julie • family_with_children • fr
10
2026-04-25 • via Nuitee
V
Virginie • solo_traveller • fr
9
Super!!!
Pros:

La localisation est parfaite pour visiter Londres, la chambre était propre et très agréable avec une magnifique vue sur London Eye! Nous avons adoré notre séjour !

Cons:

Ne pas pouvoir ouvrir les fenetres, meme un tout petit peu !

2026-04-25 • via Nuitee
C
Callum • family_with_children • gb
10
They were perfect with the kids in hotel. Gave them a little give bag when we arrived and also giving stickers throughou
Pros:

We got an amazing upgrade

Cons:

Everything was perfect

2026-04-25 • via Nuitee
S
Simon • solo_traveller • gb
10
Great !!
Pros:

Hotel always meets my expectations

2026-04-25 • via Nuitee
G
Geneviève • family_with_children • fr
9
Pros:

Hôtel très bien placé, proche de Westminster Bridge et du métro Waterloo.
Le petit déjeuner est très bien et varié.
Les lits sont confortables.
Le frigo est peut-être un peu petit et il est dommage qu’il n’y ait pas ́d'espace prévu pour manger confortablement à deux ou 4.
Le personnel est disponible et très réactif.

2026-04-25 • via Nuitee
Y
Yasmin • couple • gb
9
Great
Pros:

Location

Cons:

Nothing

2026-04-25 • via Nuitee
D
Daniel-Scott • solo_traveller • ch
7
2026-04-25 • via Nuitee
S
Sergio Alessandro • family_with_children • ch
5
2026-04-25 • via Nuitee
E
Enrique • couple • us
10
2026-04-24 • via Nuitee
S
Ségolène • family_with_children • fr
10
Pros:

Tout etait parfait

Cons:

Ras

2026-04-24 • via Nuitee
A
abe • couple • gb
9
Pros:

We were upgraded to a room with an excellent view.

Cons:

Had to wait for 3 hours to get access to the balcony due to staffing issues

2026-04-24 • via Nuitee
D
delphine • family_with_children • fr
8
Un super séjour
Pros:

Très bien placé pour les visites
Très bonne insonorisation
Très bon petit déjeuner international
Chambre familiale spacieuse

Cons:

Seul point faible un peu d encombrement pour les ascenseurs le matin pour petit déjeuner

2026-04-24 • via Nuitee
E
Estibaliz • family_with_children • es
10
2026-04-24 • via Nuitee
P
Paul • couple • gb
10
2026-04-24 • via Nuitee
G
Gonzalo • solo_traveller • mx
9
2026-04-24 • via Nuitee
R
Rowan • family_with_children • nl
8
Genoten.
Pros:

Locatie echt top!! Fijne en grote kamer. Heel vriendelijk personeel voor onze dochter van 4 jaar.

2026-04-24 • via Nuitee