Hilton Garden Inn Frederick

Hotels
•
Hilton Garden Inn
8.6 (424 reviews)
7226 Corporate Court , Frederick , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Safety deposit box
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Clean and welcoming environments
Convenient location
Friendly staff
Cons:
Issues with cleanliness
Service delays
Food cost confusion and timing

Categories

Cleanliness
7.86
Several reviews mentioned issues with cleanliness, including dirty floors and the need for a deep cleaning.
Service
9.33
Many reviews highlighted friendly and accommodating staff, although there were concerns about delays.
Location
9.37
Guests praised the hotel's convenient location near shopping centers.
Room Quality
8.32
Some positive mentions of room comfort, but also complaints about maintenance issues.
Amenities
8.85
Guests enjoyed amenities including parking and breakfast, but mentioned some areas needing improvement.
Value for Money
8.31
Mixed sentiments; some guests felt certain aspects didn't justify the price.
Food and Beverage
7.86
Reviews noted long wait times for breakfast and issues with costs leading to negative sentiments.
Overall Experience
8.93
Overall, guests had a fairly positive experience but noted several issues that affected their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 22:56

Property Description

Convenient Location near Historical Sites and Attractions
Located in Frederick, this hotel offers easy access to popular points of interest including Monocacy Civil War Battlefield and the historic downtown area.

Modern Amenities and Dining Options
Guests can enjoy free high-speed internet, on-site dining at the Great American Grill Restaurant, and the convenience of the Pavilion Pantry store.

State-of-the-Art Fitness Center
Stay active during your stay with access to the hotel's modern fitness center.

To book your stay at the Frederick Hilton Garden Inn and experience comfort and convenience during your visit, contact us today!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: IAD

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    Wired internet is available in all areas and charges are applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.6
Based on 424 reviews
Cleanliness: 7.86
Service: 9.33
Location: 9.37
Room Quality: 8.32
Amenities: 8.85
Value for Money: 8.31
Food and Beverage: 7.86
Overall Experience: 8.93
C
Cecilia • family_with_children • us
10
The staff is always friendly and helpful. The room is clean.
Pros:

The staff at the Hilton Garden Inn is exceptional. Shayna Darrell and the rest of the staff are always friendly and helpful.
When my dog was sick( I had to put him down) Darrell and Shayna were so kind and understanding. Darrell helped take Bear out to the car because he could not stand up. The kindness shown by the staff at the Hilton is why I stay there for each visit. It is like visiting family when I stay at The Hilton Garden Inn in Frederick.

2026-04-23 • via Nuitee
B
Bracken • solo_traveller • us
10
2026-04-14 • via Nuitee
B
Bracken • solo_traveller • us
10
2026-04-14 • via Nuitee
K
Kevin • couple • us
10
Great availability & welcoming service by front desk, and breakfast service
Pros:

Beds weee great, water pressure was perfect

Cons:

No complaints

2026-04-11 • via Nuitee
K
Keantae • couple • us
10
2026-04-02 • via Nuitee
B
BigYellowBus • Couples • Noblesville, Hamilton County, Indiana
2
In my experience they are not trustworthy.
Pros:

Left to Sentimental piece of jewelry in the room and called for 3 days to talk to the housing manager with no response. Her voicemail box has been full for over a week and messages left with the front staff were never returned. Finally she called back to say they had not found the jewelry. I wonder if she'd looked the first day what the outcome would be. My hunch is somebody's wearing a nice piece of jewelry or they've already sold it but either way it was terrible customer service. I also tried calling the assistant general manager and her voicemail has been full for a week and you can't leave a message. On their website they talk about empowering their staff to fix problems but if you can't get a hold of them how is that going to happen. Very disappointing

2026-04-01 • via Tripadvisor
M
mikemK301SC • Couples • Noblesville, Hamilton County, Indiana
2
Not to be trusted.....
Pros:

Not trustworthy. We left a sentimental necklace in the room and after 3 days of calling the housing manager with no return call, she finally confirmed she knows nothing about it.

2026-03-29 • via Tripadvisor
M
Mark • family_with_children • us
10
2026-03-28 • via Nuitee
M
Mark • solo_traveller • us
10
2026-03-28 • via Nuitee
M
Michael • solo_traveller • us
10
2026-03-19 • via Nuitee
N
Nicole • couple • us
7
2026-03-14 • via Nuitee
D
daralyn • solo_traveller • us
7
Comfortable enough, decent breakfast offers (for $15), accessible location.
Pros:

Location. Decent price. Cleanliness was good.

Cons:

Needs refreshing. Poor shower. Spots on ceiling above bed. Felt old. Had to pay $3 for the bottled water in room. Really? Reception furniture was old and needs cleaning or replacement. Said restaurant was available but it wasn’t really a full restaurant just more a snack bar style.

2026-03-09 • via Nuitee
B
billlP614PX • Couples
2
Car theft on hotel property.
Pros:

Do not stay in this hotel. On Jan 12th 2026, All FOUR WHEELS AND TIRES WERE STOLEN from my car while parked right in front of the Hilton Garden Frederick MD. Hotel had no security camera covering the parking area.
Management ignored my calls and replied only when I sent them an email after I finally returned home. Management refused to address the theft, citing signage, despite this being an upscale Hilton hotel where guests expect safety. The management's dismissive attitude regarding this major theft is unacceptable, showing a complete disregard for guest safety and property.
I was left stranded and spent the good part of that day getting the Frederick police, coordinating the towing of my car and working with the collision shop.

2026-02-11 • via Tripadvisor
J
Jeniffer • family_with_children • us
3
Hotel was okay. Staff was very courteous. Booking.com is horrible and we'll never use it again.
Pros:

There was a very nice woman at the front desk who tried so hard to help us after discovering that Booking.com had robbed us blind. Unfortunately, Booking.com does not allow the hotel any flexibility to do that. The hotel staff was very courteous.

Cons:

My disappointment lies in Booking.com. Not so much the hotel. There was a very nice woman at the check-in desk who tried so hard to help us but was unable to because Booking.com does not allow the hotel that kind of flexibility. As if it's your hotel. You robbed us blind on the rate, charging me $62 more than the hotel's rate for our room. Who do you think you are?? You also mislead us on the size of the room. You did not allow the hotel to offer us an alternate room that we would be happy with b/c of Booking.com's restrictions. Know that my family and everyone I ever speak to in the future will never, EVER suggest or recommend using Booking.com. You are horrible, greedy and your only interest is in lining your pockets and not the satisfaction of your customers. You should be ashamed of yourselves and I dare you to post this review.

2026-02-11 • via Nuitee
D
Deborah • solo_traveller • us
9
It was a very nice stay.
Pros:

Great location and was very clean.

Cons:

Insufficient lighting in the room. Only one side of the bed had light.

2026-01-30 • via Nuitee
Y
Yamei • family_with_children • us
8
2026-01-26 • via Nuitee
J
Justin • solo_traveller • us
7
2026-01-25 • via Nuitee
L
Lenzner • couple • us
10
2026-01-21 • via Nuitee
S
Stephanie • solo_traveller • us
2
A very disappointing stay. It is really bad that you don't provide hot showers. Unacceptable.
Pros:

The bed was decently comfortable. The lobby is pretty.

Cons:

The first day I ordered an omelet and it took the poor guy like 25 minutes to get it to me. He was very nice and trying very hard but I think there were too many people and only one cook. There was no hot shower on either morning. I was told after day one of this to let the water run longer before getting in. I did that but it still never got hot. Very disappointing-especially for such a relatively expensive place. Also, no one told me that for people only staying two days, no one cleans your room. To blame this on Covid 5 years after the fact is just ridiculous. You should tell people up front that if they want their room cleaned, they have to ask. This seems crazy to me 5 years post covid.

2026-01-20 • via Nuitee
J
Jo • couple • us
9
2026-01-19 • via Nuitee