Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Good location
Friendly service
Clean rooms
Cons:
Room quality issues
Minor cleanliness concerns

Categories

Cleanliness
7.83
Clean and well-kept, though some comments suggest minor issues.
Service
8.3
Staff were friendly and attentive, providing good service.
Location
8.84
Convenient access to public transport and attractions.
Room Quality
7.29
Rooms are clean but some felt dated and uncomfortable.
Amenities
7.82
Satisfactory amenities, though some were outdated.
Value for Money
8.28
Good value given the location and services.
Food and Beverage
7.83
Breakfast had variety and quality, though additional amenities desired.
Overall Experience
7.8
Generally satisfying stay with minor inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 14:44

Property Description

Stylish Accommodations

The air-conditioned rooms at ANA Crowne Plaza Kobe feature a crisp modern style with bright whites and dark contrasts. Guests can enjoy the comfort of a fridge, a minibar, and a flat-screen satellite TV in each room.

Dining with a View

With 8 dining options to choose from, guests at ANA Crowne Plaza can indulge in delicious meals while enjoying stunning views of Kobe City and Rokko Mountain.

Convenient Location

Directly connected to Shin-Kobe Shinkansen Station, this hotel offers easy access to transportation. Just 1 subway stop from Sannomiya Railway Terminal, guests can explore Kobe's downtown area with ease.

Book your stay at ANA Crowne Plaza Kobe and experience the perfect blend of style, convenience, and breathtaking views.

Important information:

Extra charges apply for use of the fitness center, hot tub.

Please note that the pool is closed on the second and fourth Mondays.

From June 1, 2024, children under elementary school age (including elementary school students) are not allowed in the clubhouse during cocktail time.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KIX

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs JPY 1500 per day.

Location

Guest Reviews

8
Based on 1864 reviews
Cleanliness: 7.83
Service: 8.3
Location: 8.84
Room Quality: 7.29
Amenities: 7.82
Value for Money: 8.28
Food and Beverage: 7.83
Overall Experience: 7.8
Y
yuko • solo_traveller • jp
7
2026-04-26 • via Nuitee
M
morimitsu • solo_traveller • jp
6
2026-04-24 • via Nuitee
雄大 • couple • jp
8
2026-04-23 • via Nuitee
R
Rainer • solo_traveller • de
9
Hervorragend, wenn nicht die Armaturen wären
Pros:

Frühstück
Aussicht (dafür fahren andere mit der Seilbahn auf einen Berg)

Cons:

Brause und Mischarmaturen wirken wie Fremdkörper, weil alt

2026-04-23 • via Nuitee
Y
YONGSHIK • extended_group • kr
8
Pros:

인근에 폭포가 있어 아침 산책하기 좋았음

Cons:

없음

2026-04-22 • via Nuitee
B
Brown • couple • us
8
Very convenient, clean, lovely view!
Pros:

It was VERY close to the train station, which was amazing after travelling there. The room was clean and had a beautiful big window with a lovely city view. It was close to the Cable Cars with beautiful views and to take us to the botanical gardens as well!

Cons:

Not the hotel's fault, but we had a fire alarm go off on our floor around 3am. Definitely shocking! But it is actually a great system that tells you to wait for further direction, and then gave the all clear when it was fine.

2026-04-21 • via Nuitee
Y
YUKIKO • family_with_children • jp
10
良かったです
Pros:

広くてネスプレッソなどの備品も良かった！

Cons:

チェックインに時間がかかること

2026-04-21 • via Nuitee
K
Komugi • family_with_children • jp
8
2026-04-21 • via Nuitee
Z
Zetian • solo_traveller • jp
9
2026-04-21 • via Nuitee
Y
Yamahurashi • solo_traveller • jp
8
2026-04-21 • via Nuitee
문찬우 • extended_group • kr
8
규모가 엄청 큰 호텔
Pros:

신코베역과 인접해 있기 때문에 외곽으로 나가기에 좋은 위치. 렌트카 해서 주차장 잘 이용했고(1일 주차요금 1,500엔), 골프장 다니기에는 편리한 위치.
객실은 일본 비지니스 호텔보다는 넓은 편.

Cons:

호텔 규모가 너무 크고, 산노미야 지역과는 걸어서 20-25분 정도의 거리이기 때문에 주변 시설 이용하기에는 이동거리가 좀 있는 대신 조용했다.
오래된 느낌이 있으나, 객실은 청결했다.

2026-04-20 • via Nuitee
Y
YOSHIYA • solo_traveller • jp
10
2026-04-19 • via Nuitee
D
Daniela • couple • cr
10
Pros:

Súper limpio y la vista, fue maravilloso!

2026-04-18 • via Nuitee
M
Masako • family_with_children • jp
7
快適でした
Pros:

スタッフの方が親切

Cons:

思い当たりません。

2026-04-18 • via Nuitee
J
J Monica • family_with_children • us
10
2026-04-17 • via Nuitee
Y
Yamaguchi • solo_traveller • jp
8
2026-04-17 • via Nuitee
M
MIYUKI • family_with_children • jp
8
素晴らしかった
Pros:

朝食が美味しかった
スタッフの多国籍対応が素晴らしかった
清潔感あるホテルだった

Cons:

入り口がわかりにくい
エレベーターがわかりにくい

2026-04-15 • via Nuitee
L
Lyn • couple • au
10
A lovely spot for a stay in Kobe.
Pros:

The hotel is easy to access from Kobe's shinkansen station. Our room was lovely and a good size, as many hotels in Japan are quite compact. We had a lounge booking which I'm not sure I would bother with again. The staff were very helpful and the service was great.

2026-04-14 • via Nuitee
P
Per Ole • couple • no
8
Pros:

Beliggenhet ift togstasjon. Elegant hotel,

Cons:

Trangt rom og preg av noe slitent

2026-04-13 • via Nuitee
Y
Yui • solo_traveller • jp
10
2026-04-13 • via Nuitee