Red Lion Hotel Boise Downtowner

Hotels
Red Lion Hotels
8 (2548 reviews)
1800 Fairview Avenue , Boise , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Affordable price
Cons:
Dirty rooms
Outdated facilities
Noise disturbances

Categories

Cleanliness
6.08
Multiple reviews noted dirty rooms and poor cleaning standards.
Service
9.05
Staff was consistently described as friendly and helpful.
Location
8.59
Great location close to downtown, although some noise issues.
Room Quality
6.54
Rooms were noted as outdated and some were not clean.
Amenities
8.07
Some amenities were available, but issues with cleanliness were noted.
Value for Money
8.53
Affordable prices for the location and services provided.
Food and Beverage
9.08
Positive mentions of breakfast quality.
Overall Experience
8.05
Mixed experience highlighted by friendly staff but cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:00

Property Description

Convenient Amenities

The Red Lion Hotel Boise Downtowner offers a range of convenient amenities for its guests. Each room is equipped with a flat-screen TV, free Wi-Fi, and tea/coffee-making facilities. The presence of a fridge and microwave adds to the comfort and convenience of your stay.

Great Location

Situated at the Boise Downtowner, this hotel provides easy access to key attractions. The Boise Convention Center is just a short distance away, while Boise State University and Bogus Basin Ski Resort are also within reach. Whether you're in town for business or leisure, the hotel's location ensures you're never far from where you need to be.

Fitness and Relaxation

Stay active during your stay by making use of the well-equipped gym or take a refreshing dip in the seasonal outdoor pool. After a day of exploring the city, unwind at the Coffee Garden on-site. The perfect way to relax and recharge before your next adventure.

Book your stay at Red Lion Hotel Boise Downtowner now to experience comfort, convenience, and relaxation all in one place.

Important information:

The additional $20.01 is the nonrefundable pet fee.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Mon, Oct 20, 2025 until Mon, May 25, 2026

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BOI

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    Adults stay for US$10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 2548 reviews
Cleanliness: 6.08
Service: 9.05
Location: 8.59
Room Quality: 6.54
Amenities: 8.07
Value for Money: 8.53
Food and Beverage: 9.08
Overall Experience: 8.05
B
Burk solo_traveller us
10
Awesome
Pros:

Outstanding in all phases

Cons:

It’s 62 years old, but is still in great shape

2026-04-25 via Nuitee
H
Heather family_with_children us
6
Pros:

Staff are great. Location is awesome.

Cons:

No access to fresh air the thermostat controls and the fan controls didn't work. Too hot

2026-04-24 via Nuitee
V
Veronica family_with_children us
7
2026-04-23 via Nuitee
W
Wolfe solo_traveller us
8
Pros:

Staff vert friendly.

Cons:

Not much really

2026-04-23 via Nuitee
J
Jeanne couple us
6
Cons:

The once beautiful hotel was clearly run down. It was our first time staying at a hotel where duct tape was holding the carpets together on every floor.

2026-04-22 via Nuitee
G
Grant solo_traveller tw
7
Pros:

乾淨

Cons:

沒有暖氣

2026-04-22 via Nuitee
T
Timothy couple us
10
2026-04-21 via Nuitee
T
Timothy couple us
10
Excellent Value for the money
Pros:

Location Great staff decent breakfast

Cons:

Room clean but halls and stairwells stained carpet dirty hot tub and pool nasty

2026-04-21 via Nuitee
A
Alex solo_traveller us
9
Pros:

The location was great, short drive away from downtown. Staff was very helpful and cordial

Cons:

The heater wasn't working throughout the first night until they were able to get around to it the following day

2026-04-21 via Nuitee
M
Matthew solo_traveller us
3
2026-04-20 via Nuitee
B
Bresnak solo_traveller us
7
2026-04-16 via Nuitee
D
Darian couple us
10
2026-04-15 via Nuitee
T
Tanya solo_traveller us
8
2026-04-14 via Nuitee
H
Heidy solo_traveller us
8
2026-04-13 via Nuitee
V
Vivian couple us
10
Very friendly people and clean place
Pros:

It was very clean

Cons:

Na

2026-04-13 via Nuitee
B
Barboza family_with_children us
8
2026-04-12 via Nuitee
J
Jessi solo_traveller us
1
Cons:

I rarely leave reviews, but I feel obligated to warn others.
I booked a 3 night stay here, but only lasted one night and honestly, even that was too long. I arrived late and went straight to bed, but in the morning everything went downhill. The shower in my room didn’t even turn on, so I couldn’t bathe. As I looked around, it became clear just how dirty the room actually was. Every surface was filthy, if you wiped anything down, the cloth came back black. There was visible black mold in the bathroom, along with what appeared to be blood and even feces. The shower clearly hadn’t been cleaned, with someone else’s used soap left behind.
The balcony was covered in dog hair and what looked like dog urine. It was completely unacceptable.
To their credit, staff did try to move me to another room, and the cleaning manager was kind and explained she was new and trying to improve things. Unfortunately, the second room, supposedly one of their nicest, was just as bad. While I was at least able to shower, there was still black mold in the bathroom, and after getting out, I found someone else’s underwear in the room. That was the final straw.
This goes beyond poor housekeeping, this is a serious health concern.
I informed the staff I would not be staying due to the conditions, and I was assured multiple times, both by the hotel and Booking.com (while I was on the phone with them), that I would receive a full refund.
It has now been almost a full month, and I have only received a partial refund. I have made multiple attempts to contact the hotel and specifically requested that the hotel manager, Vanessa, call or email me back. Each time I call, I’m told she is either “not available” or “not in the building,” and despite repeated requests over the past 3+ weeks, she has never responded. At this point, it’s clear I am being purposely avoided and ignored. Please see my full google review for the remaining details. Do not stay here!

2026-04-11 via Nuitee
D
Dalton family_with_children us
7
Pros:

Its a 3 star place

Cons:

Rooms needed cleaned alot better. Oors had toe nail clippings all over, carpets need cleaned.

2026-04-11 via Nuitee
T
Tony couple us
6
Our stay was overall comfortable. Thank you to the staff.
Pros:

Close to what we needed… the staff was amazing. Very nice to our dogs. Safe.

Cons:

Some issues with the room( some things were broken or not fixed) The hotel view wasn’t that great( looked into other hotel rooms) the pool was closed.

2026-04-11 via Nuitee
S
Samp family_with_children us
5
2026-04-07 via Nuitee