Park Plaza Victoria Amsterdam

Hotels
•
Park Plaza Hotels & Resorts
8.6 (11242 reviews)
Damrak 1 - 5 , Amsterdam , nl

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Excellent food
Cons:
Issues with room cleanliness
Some staff training needs improvement

Categories

Cleanliness
7.81
There were reports of rooms not being cleaned properly, which impacted the overall perception.
Service
8.78
Most staff were friendly and helpful, though one staff member received criticism for poor customer service.
Location
9.32
The hotel is centrally located with good proximity to major attractions.
Room Quality
7.27
Some rooms felt soulless and had noise issues due to location.
Amenities
9.3
Facilities like the swimming pool and breakfast were highly praised.
Value for Money
8.26
The amenities and quality of service justifies the overall cost.
Food and Beverage
9.31
The food quality received excellent reviews, particularly the breakfast options.
Overall Experience
8.78
Despite some drawbacks, the overall stay was enjoyable and lived up to expectations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 20:08

Property Description

Historical Building & Prime Location
Park Plaza Victoria Amsterdam, housed in a historical building opposite Amsterdam Central Station, offers a charming stay with easy access to the city's key attractions.

Well-Appointed Guest Rooms
The hotel's 4-star accommodation boasts elegantly decorated rooms featuring modern amenities like air conditioning, private bathrooms, and coffee/tea facilities, ensuring a comfortable and relaxing stay for guests.

Culinary Delights & Dining Experience
Indulge in a culinary journey at the brasserie and contemporary restaurant, offering quality Dutch food with international influences. Don't forget to unwind at VIC's BAR with a selection of drinks and a relaxing ambiance.

Experience luxury and convenience at Park Plaza Victoria Amsterdam. Book now for an unforgettable stay in the heart of Amsterdam!

Important information:

The hotel will check the validity of the credit card at the time of booking. If the credit card is proven to be invalid, you will have 24 hours to provide the hotel with a new valid credit card. Your reservation will be canceled if you fail to provide a valid credit card within 24 hours.

The credit card holder must be present upon arrival with the credit card used for the reservation. The hotel does not accept third party credit card payments.

Guests are required to show photo identification upon check in.

Please note that different terms and conditions and policies, which may include pre-paid deposits, will apply to group bookings of more than 9 rooms. The property will contact you following your reservation.

Please inform the property in advance of your stay if you plan to bring a dog.

Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform the property in advance if you plan to bring a dog. A surcharge of €25 per dog, per day applies.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AMS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs EUR 32.50 per day.

Location

Guest Reviews

8.6
Based on 11242 reviews
Cleanliness: 7.81
Service: 8.78
Location: 9.32
Room Quality: 7.27
Amenities: 9.3
Value for Money: 8.26
Food and Beverage: 9.31
Overall Experience: 8.78
V
Vinnie • extended_group • gb
10
Pros:

Staff were so friendly and went above and beyond what I would expect from a good hotel. Location was excellent as well.

2026-04-25 • via Nuitee
A
AL Hebshi • couple • se
5
2026-04-25 • via Nuitee
H
Haitham • couple • om
9
2026-04-25 • via Nuitee
N
nurdan • couple • tr
7
Konumu harika odalar büyük bir daha kalınır
Pros:

Merkezi olması güzel çalışanlar güleryüzlü ve yardımcı oluyor

Cons:

Temizlik yetersizdi odada yerde saç yumakları vardı banyonun duvarlarında birsürü simsiyah saçlar kıllar vardı

2026-04-25 • via Nuitee
• couple • us
10
2026-04-25 • via Nuitee
E
Evaggelia • solo_traveller • gr
7
2026-04-25 • via Nuitee
J
Julya • couple • br
8
Pros:

The room is comfortable. The location is perfect, right besides Amsterdam Central Station. Good breakfast. King size bed very comfortable.

2026-04-25 • via Nuitee
A
Aron • solo_traveller • gb
10
Amazing stay
Pros:

Almost everything was great. Digital keycard on phone didn't work but staff were really helpful and got me a physical card

Cons:

Everything was great

2026-04-25 • via Nuitee
C
Cynthia • solo_traveller • us
8
2026-04-24 • via Nuitee
C
Clémence • couple • fr
10
Parfait je recommande
Pros:

Emplacement central, parfait pour visiter la ville

Cons:

Rien

2026-04-24 • via Nuitee
İLKER • family_with_children • tr
10
Personel çok ilgili ve güler yüzlü
Pros:

Konumu mükemmel

2026-04-24 • via Nuitee
H
Hartwell • couple • us
10
I would definitely stay at this location again!
Pros:

Everything

Cons:

The main restaurant is not open on Tuesday and Wednesday

2026-04-24 • via Nuitee
D
Duncan • solo_traveller • gb
8
2026-04-24 • via Nuitee
R
Rita • couple • pt
8
Pros:

Pequeno almoço e o bar

Cons:

Preço de quarto king superior quando era um quarto banal

2026-04-24 • via Nuitee
M
Mohamed • solo_traveller • eg
10
2026-04-23 • via Nuitee
T
Tibor • solo_traveller • au
8
Pros:

Location, staff, fascilities, all great

Cons:

Price elevated an reception did not accept €500 notes.
Legal tender in EU, BUT NOT IN AMSTERDAM!

2026-04-23 • via Nuitee
J
Joyce • couple • ca
10
Great stay.location was perfect , and the staff were fabulous .
Pros:

Very friendly. Immaculate . Nice gym. Good breakfast .
Staff were very helpful.

Cons:

Small room.

2026-04-23 • via Nuitee
F
Fang • extended_group • de
9
2026-04-23 • via Nuitee
K
KIRSTY • family_with_children • za
8
2026-04-23 • via Nuitee
L
Luis • couple • bq
8
Super location and close to just about everything
Pros:

Location and friendliness of employees.

Cons:

Air Conditioning had a timer and kept shutting down in the middle of the night.

2026-04-23 • via Nuitee