Strand Palace

Hotels
9 (20000 reviews)
372 Strand , London , gb

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Very small rooms
Cleanliness issues

Categories

Cleanliness
8.44
Some reviews mentioned dirty bathrooms which impact cleanliness.
Service
9.99
Multiple reviews indicated helpful and friendly staff, especially highlighting individuals.
Location
10
Consistently praised for its great location in central London.
Room Quality
7.9
Numerous comments about the rooms being very small for a 4-star hotel.
Amenities
8.93
Mention of coffee machines and adequate facilities, but could use improvement.
Value for Money
7.89
Feedback suggests high prices for small rooms and basic amenities.
Food and Beverage
8.94
Breakfast was well organized but noted as a bit busy.
Overall Experience
9.93
Positive sentiments overall, despite some issues, most guests would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 12:43

Property Description

Historic Charm and Modern Comforts
Step into the elegant world of the Strand Palace Hotel, a historic gem welcoming guests since 1909. With 788 bedrooms, this hotel seamlessly blends old-world charm with modern comforts.

Gastronomic Delights and Relaxation
Indulge in the culinary delights at the on-site restaurant serving British cuisine, or unwind with cocktails and afternoon tea at the two stylish bars. Stay active at the on-site gym or enjoy 24-hour room service for ultimate convenience.

Prime Location and Nearby Attractions
Located in London’s vibrant West End, the hotel is a stone's throw away from iconic theaters and attractions like Covent Garden, Trafalgar Square, and the Royal Opera House. With excellent transport links just minutes away, exploring the city is a breeze.

Experience the perfect blend of luxury and convenience at the historic Strand Palace Hotel. Book your stay now for an unforgettable London getaway.

Important information:

Please note that the credit card used to pay for the booking needs to be presented on arrival.

ID needs to be provided to verify the card.

If the above cannot be provided a new card will be requested to take payment from in order to facilitate check-in and the original card will be refunded upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Video

Guest Reviews

9
Based on 20000 reviews
Cleanliness: 8.44
Service: 9.99
Location: 10
Room Quality: 7.9
Amenities: 8.93
Value for Money: 7.89
Food and Beverage: 8.94
Overall Experience: 9.93
E
Elaine • solo_traveller • gb
10
Hotel was great! Friendly service!
Pros:

Everything! Your technology was amazing! It guided me to find the room. The shower—I was looking for the switch and realised it was opposite! That way, I can wait for the water to become warm before I enjoy the shower! Well planned! Friendly service too!

Cons:

Nothing!

2026-04-25 • via Nuitee
L
Lisa • couple • gb
10
2026-04-25 • via Nuitee
S
Silvia • solo_traveller • ch
10
2026-04-25 • via Nuitee
A
Alexandra • solo_traveller • gb
10
2026-04-25 • via Nuitee
L
Liang • solo_traveller • au
9
2026-04-25 • via Nuitee
G
Gisèle • family_with_children • fr
9
nous recommandons cet hôtel !!!
Pros:

Nous avons très bien été servi par Sebie. Tout le personnel etait accueillant et professionnel. Le petit déjeuner etait fabuleux et les lieux très beaux.

Cons:

La douche avait parfois des problèmes de pression et les tuyaux faisaient du bruits.

2026-04-25 • via Nuitee
F
Funda • extended_group • tr
10
Pros:

The location is just great! large room compared to London standards, minibar for deluxe rooms, water refill, very clean rooms

2026-04-25 • via Nuitee
L
Laura • solo_traveller • es
10
Muy recomendable para visitar la ciudad.
Pros:

Ubicación excelente, tranquilidad, limpieza.

Cons:

El desayuno muy repetitivo.

2026-04-25 • via Nuitee
T
thompson • solo_traveller • au
10
Pros:

Location, staff and room was great.

Cons:

N/A

2026-04-25 • via Nuitee
Юрій • couple • ua
9
2026-04-25 • via Nuitee
L
Lotte • couple • be
8
Perfect hotel voor een kort verblijf!
Pros:

Propere kamer, mooi hotel en heel centraal gelegen. Alles was makkelijk bereikbaar met de metro.

2026-04-25 • via Nuitee
M
Matt • solo_traveller • gb
8
Convenient, a bit pricey, a bit cramped.
Pros:

Excellent location, right in the heart of central London and a great base for all the sights and attractions there. Easy walking distance from Waterloo Station, and from there you can explore on foot around Covent Garden, Soho, Westminster etc.

Cons:

The rooms are a bit small, with the bed crammed up against the wall on one side, which makes sharing a double bed a bit cumbersome as one of you has to climb out the bottom of the bed.
Lifts are busy, quite slow and small; although there are three lifts in the lobby, expect to stand around waiting for a while, and if there are quite a few people with luggage, expect to wait for the next one as you can’t fit many in one lift.

2026-04-24 • via Nuitee
D
David • solo_traveller • gb
7
Pros:

Noise room 226

2026-04-24 • via Nuitee
K
Kari • solo_traveller • no
10
2026-04-24 • via Nuitee
M
Meryl • couple • gb
8
A pleasant stay and would probably return sometime.
Pros:

A beautiful building with accessible amenities and a perfect location for our stay.
All staff were polite and friendly, in particular the housekeeping staff who greeted us with a good morning as we passed them in the corridor.
Also a very good breakfast.

Cons:

Unfortunately the room I had booked was extremely small. We were offered an upgrade on arrival for an extra charge but we declined.

2026-04-24 • via Nuitee
P
Priya • solo_traveller • gb
5
Pros:

Staff were friendly
Rooms were clean

Cons:

No amenities in the room
Check-in was long/slow service

2026-04-24 • via Nuitee
R
Rachel • couple • gb
9
2026-04-24 • via Nuitee
C
Caroline • solo_traveller • fr
9
Parfait.
Pros:

Situation géographique centrale idéale Proche Covent Garden. Personnel très sympathique. Établissement eco responsable.

Cons:

Petit déjeuner très bon et copieux (buffet très varié)

2026-04-24 • via Nuitee
L
Lisa • solo_traveller • gb
10
Delightful & would highly recommend
Pros:

Staff are extremely welcoming, polite & nothing is too much trouble. High standard of cleanliness, breakfast is superb & location for me perfect!

Cons:

I was offered an upgrade at an additional cost of £60 for two nights but unsure if it was worth it as the shower was slow running & room not that big.

2026-04-24 • via Nuitee
P
Patricia • couple • ie
10
Excellent
Pros:

This was our 3rd time staying here - great location and very nice staff !

2026-04-24 • via Nuitee