Cookie Policy
Syncfusion Cookies and Tracking Notice
Effective May 2026
This Notice will detail how Syncfusion uses cookies, web beacons, and other technology to collect information on Our website. We encourage you to periodically review this Notice as Syncfusion may update it from time to time. Updates will be reflected in the Effective Date at the top of this Notice. See our Privacy Policy to learn how we protect your privacy.
Syncfusion uses cookies and other technologies for storing and honoring your preferences and settings on our website, enabling you to sign into your account, providing interest-based advertising, combating fraud, analyzing how our products perform, and fulfilling other legitimate purposes.
Cookies are placed on your device to enable features and functionality, as well as to store individualized preferences for essential features and additional services provided by Syncfusion. For example, cookies ensure that items you add to your cart stay there if you leave the site and come back. They also help us identify your device, secure your access to our website, and even notify us if someone tries to access your account from a different device. Cookies can also be used to recognize language preferences.
What is a Cookie
Cookies are small text files created when your web browser loads a particular website. These text files are sent to your browser from websites you visit and downloaded to the computer or mobile device you are using to access such sites. Later, cookies are sent back to the site each time you visit it, or to other sites that recognizes these cookies.
Opting Out
Disclaimer: You will not be able to opt out of strictly necessary cookies. If you set your browser or device to refuse cookies, you may not be able to use all the features of the Syncfusion website.
Managing Cookies Preferences in Your Browser
Most browsers contain options which allow you to manage whether to allow websites to accept cookies and to clear cookies and browsing data. For example, Google Chrome’s settings at chrome://settings/cookies allow you to delete existing cookies, allow or block all cookies, and set cookie preferences for websites. Google Chrome also offers Incognito mode, which deletes your browsing history and clears cookies from the Incognito windows on your device after you close all of your Incognito windows.
Managing Cookies Preferences on a Mobile Device
Many mobile devices and applications offer options to manage similar technologies, like unique identifiers used to recognize an app or device. For instance, on Android devices, you can control the Advertising ID, while on Apple devices, you can manage the Advertising Identifier in your device settings. Additionally, app-specific identifiers can often be managed within the app’s settings.
Your mobile operating system may also provide additional choices to opt out of interest-based advertising or reset your mobile identifiers. For instance, on iOS devices, you can utilize the “Allow Apps to Request to Track” setting, while on Android devices, you can use the “Opt out of Interest-Based Ads” setting. These settings empower you to restrict the use of information about your app usage for the purpose of serving personalized ads based on your interests.
Managing Cookie Preferences on Our Website
You can manage your preferences relating to the use of cookies on our website by managing your preferences in our Cookie Banner and modifying your cookies settings as available within the pop up on the lower left hand side of the webpage.
Updates & Changes to This Notice
We may update this Cookie and Tracking Notice from time to time to reflect changes in technology, legal requirements, or our business operations. When we do, we will revise the Effective Date at the top of the Notice and, where required by applicable law, provide additional notice (e.g., via email or a prominent banner on our website). We encourage you to review this Notice periodically to stay informed about our use of cookies and related technologies.
GDPR and EU Visitors
Our Legal Basis for Using Cookies (GDPR/EU Visitors)
For visitors from the European Economic Area (EEA), the UK, or Switzerland:
We process strictly necessary cookies based on our legitimate interests (to ensure our website functions properly). We process all other cookies (e.g., analytics, performance, and advertising cookies) based on your consent. When you visit our website, you will see a cookie banner or similar mechanism prompting you to accept or reject non-essential cookies. You can manage your cookie preferences at any time by clicking on the cookie consent pop up on the lower left hand side of the page.
Data Sharing with Third Parties
We may use third-party service providers that set cookies on our website, such as analytics providers (e.g., Google Analytics), social media platforms (e.g., LinkedIn, Facebook), or advertising partners. These third parties may receive certain data (such as your IP address, device information, and browsing behavior) to help us analyze website traffic, personalize content, and measure the effectiveness of our advertising.
Where required by law, we obtain your prior consent before placing or enabling these third-party cookies on your device. Each third party is responsible for its own privacy practices, and we encourage you to review their privacy policies to learn more about how they handle your data.
Consent Mechanisms & Withdrawal of Consent
EEA, UK, and Australia Residents:
If you are subject to laws requiring consent for non-essential cookies (i.e., analytics, advertising), you must obtain informed consent (such as the GDPR in the EEA, UK GDPR or DPA 2018 in the UK, or The Privacy Act 1988 in Australia), our website will display a cookie banner that allows you to:
- Accept all cookies or “opt in.”
- Reject all non-essential cookies.
- Customize your cookie preferences (e.g., enabling only certain categories).
California Residents (CCPA/CPRA):
For California residents, we may collect and share certain personal information as described in this Cookie and Tracking Notice and our broader Privacy Policy. Under the California Consumer Privacy Act (CCPA/CPRA), you have the right to:
- Know the categories and specific pieces of personal information we collect about you.
- Request deletion of your personal information.
- Opt out of the “sale” or “sharing” of your personal information, if applicable.
Our website will display a cookie banner that allows you to:
- Accept all cookies or “opt in.”
- Reject all non-essential cookies.
- Customize your cookie preferences (e.g., enabling only certain categories).
Withdrawing Consent:
You can change your preferences or withdraw your consent at any time by:
- Visiting our cookies settings as available within the pop up on the lower left hand side of the webpage.
- Adjusting your web browser settings to block or delete cookies.
Please note that blocking or deleting cookies may affect your ability to access some site features.
Questions
Please send your comments and questions regarding this policy to the following address:
By Mail:
Syncfusion, Inc.
- 2501 Aerial Center Parkway Suite 111 Morrisville, North Carolina 27560
- ATTN: Legal Affairs [email protected].
Cookies that we use
Strictly Necessary Cookies
| Cookie Id | Domain | Description | Duration | Script URL Pattern |
|---|---|---|---|---|
| elementor | boldsign.com | This cookie is used to maintain the WordPress website’s theme. | Never | Not available |
| _GRECAPTCHA | www.recaptcha.net | Google ReCAPTCHA service sets this cookie to identify bots to protect the website against malicious spam attacks. | 6 months | google.com |
| __stripe_mid | .affiliates.boldsign.com | Stripe sets this cookie to process payments. | 1 year | stripe.com |
| __stripe_sid | .affiliates.boldsign.com | Stripe sets this cookie to process payments. | 1 hour | stripe.com |
| .AspNetCore.Antiforgery.{random ID} | demos.boldsign.com account.boldsign.com | This is an anti-forgery cookie used for preventing cross-site request forgery attacks. | session | microsoftonline.com |
| .AspNetCore.Cookies | app.boldsign.com account.boldsign.com | It is used for session management and authentication in ASP.NET Core web applications. | session | Not available |
| .AspNetCore.Correlation.{random ID} | support.boldsign.com app.boldsign.com app-eu.boldsign.com | It's used in ASP.NET Core applications for correlating requests within the same session. This correlation is essential for various functionalities such as authentication, anti-forgery validation, and request tracking. | 15 mins | Not available |
| idsrv.session | app.boldsign.com | Identity Provider Session is used to manage and maintain user sessions in applications | session | Not available |
| leadParams | .boldsign.com | This is for analytics purpose for finding the customer who came into our app. | 1 month | Not available |
| idle.timer | app.boldsign.com | This is used internally to display the session expired dialog | 30 mins * | Not available |
| bdcp_session | support.boldsign.com | Used to track your BoldDesk customer portal authentication status | With remember me = 30 days Without remember me = Browser Session | Not available |
| bdid_session | support.boldsign.com/id | Used to track your BoldDesk customer ID authentication status | With remember me = 30 days Without remember me = Browser Session | Not available |
| bdcp_csrftoken | support.boldsign.com | Used to avoid CSRF attacks | session | Not available |
| bdid_csrftoken | support.boldsign.com/id | Used to avoid CSRF attacks | session | Not available |
| bdaid_user_info | support.boldsign.com | This will be a temporary cookie used to store user information for a few minutes until the login process is complete during the remember login process for SSO logins. | 10 mins | Not available |
| bdaid_skip_rme | support.boldsign.com | This will be used to retain the preference of skipping the remember me page. | 30 days | Not available |
| BoldSignOpenIdSchemeName | .boldsign.com | It is used to store the authentication scheme name, so the system can dynamically register and handle the correct authentication provider when processing requests. | 20 min | Not available |
| OrganizationId | .boldsign.com | It is used to retrieve the organization identifier associated with the user's session during the remote authentication process. | 20 min | Not available |
| isValidSession | .boldsign.com | It is used to check whether the user has an active session and to prevent unauthorized access. | 5 min | Not available |
| userLogin | .boldsign.com | It is used for cross region authentication. | 5 min | Not available |
| EmailLimitedAccess | .boldsign.com | It is used to store the user data across requests during account creation process. | 5 min | Not available |
| LoginConfirmationModel | .boldsign.com | It is used to store the authentication provider data across requests during account creation process. | 20 min | Not available |
| isValidEmail | .boldsign.com | It is used to indicate whether the provided email exists in any region during the login process. | 20 min | Not available |
| ConfirmationModel | .boldsign.com | It is used to store the user’s internal data across requests during account creation and login process. | 10 min | Not available |
| sf_bid | .boldsign.com | This cookie is used to improve performance by restricting website access from users in banned countries. | 3 days | Not available |
Functional Cookies
| Cookie ID | Domain | Description | Duration | Script URL Pattern |
|---|---|---|---|---|
| SandboxPlan | .boldsign.com | It is used to display the getting started documentation when the user selects the sandbox plan | 3 days | Not available |
| crisp-client | .boldsign.com | Crisp sets this cookie to provide live chat support and to maintain chat sessions. | session | Not available |
| cookie-consent | .boldsign.com | Using this cookie, we show/hide the cookie acceptance banner on the BoldSign website footer. If users accept the cookie, they are approving its storage for further usage. | 1 month | Not available |
| X-CSRF-TOKEN | cubeflakes-insurancedemo.boldsign.com | It helps prevent Cross-Site Request Forgery (CSRF) attacks. | session | Not available |
| nevercache-b39818 | boldsign.com | It is to identify those specific elements on the page and ensure they are always fetched from the server, bypassing the cache. | session | Not available |
| article_{id}_view | support.boldsign.com | It is used to show the recently viewed articles on the search articles. | 1 days | Not available |
| iframe_session_feedback_bold sign_com_1_upvoty_site | feedback.boldsign.com | This service for collecting user feedback, suggestions, or ratings for a website or web application. | 7 days | Not available |
| SignerAuthSessionId | app.boldsign.com | It is used to manage the Identity verification that happens during the document authentication for signers | 20 mins | Not available |
| PromoPlanUpgrade | app.boldsign.com | It is used to display promo plan upgrade modal, if the user meets certain criteria. | 3 days | Not available |
| verification | app.boldsign.com | It is used to manage the 2FA authentication state that happens during the login. | 1 min | Not available |
| IdVerification | app.boldsign.com | It is used to manage the Identity verification that happens during the document authentication for signers. | 20 mins | Not available |
| isbannercancelled | App.boldsign.com | This cookie is regarding a display banner informing customers about the scheduled downtime of our application services. This banner ensures that users receive prior notice regarding the date and time of the downtime. | The cookie remains active until the banner is closed by the user or until the specified downtime period has ended. | Not available |
| itdv | .boldsign.com | It is used to skip email OTP verification again during login process. | 1 year | Not available |
| IsOtpSent | .boldsign.com | It is used to prevent sending the OTP again if it has already been sent during the login or verification process. | 30 min | Not available |
| externalLoginInfo | .boldsign.com | It is used to pass the internal data across requests. | 30 min | Not available |
| isApiTrial | .boldsign.com | It is used to track the selected plan for internal purpose. | 30 min | Not available |
| isGrowthTrial | .boldsign.com | It is used to track the selected plan for internal purpose. | 30 min | Not available |
| isAdvancedTrial | .boldsign.com | It is used to track the selected plan for internal purpose. | 30 min | Not available |
| nonProfitTrial | .boldsign.com | It is used to track the selected plan for internal purpose. | 30 min | Not available |
| guestUser | .boldsign.com | It is used to store a unique identifier for users who are signing a document without having an account in BoldSign. | Max value | Not available |
| SID | .google.com | Used for security purposes to store digitally signed and encrypted records of a user’s account ID and login time | 2 years | google.com |
| SIDCC | google.com | Used to ensure requests within a browsing session are made by the user and not by other sites | 1 year | google.com |
| SSID | .google.com | Used to store information about how the user uses the website and any advertising they may have seen before visiting the site | 2 years | google.com |
| HSID | .google.com | Used for security purposes to store digitally signed and encrypted records of a user’s account ID | 2 years | google.com |
| _Secure-1PSIDCC | .google.com | Used for security and integrity of user session and to protect user data | 1 year | google.com |
| _Secure-3PSIDCC | .google.com | Used for security purposes and to protect user data from unauthorized access | 1 year | google.com |
| pricing_params | .boldsign.com | Used to capture and retain the pricing configuration selected by users on the website’s pricing calculator page and pass those details into the Request Demo or Contact Us forms | 1 month | Not Available |
Analytical Cookies
| Cookie ID | Domain | Description | Duration | Script URL Pattern |
|---|---|---|---|---|
| _gcl_au | .boldsign.com | Google Tag Manager sets the cookie to experiment advertisement efficiency of websites using their services. | 3 months | googletagmanager.com |
| _gcl_au | .boldsign.com | Google Tag Manager sets the cookie to experiment advertisement efficiency of websites using their services. | 3 months | googletagmanager.com |
| _ga_* | .boldsign.com | Google Analytics sets this cookie to store and count page views. | 1 year 1 month 4 days | google-analytics.com|googletagmanager.com/gtag/js |
| _ga | .boldsign.com | Google Analytics sets this cookie to calculate visitor, session, and campaign data, and to track site usage.. | 1 year 1 month 4 days | google-analytics.com|googletagmanager.com/gtag/js |
| CLID | www.clarity.ms | Microsoft Clarity set this cookie to store information about how visitors interact with the website. The cookie helps to provide an analysis report. The data collection includes the number of visitors, where they visit the website, and the pages visited. | 1 year | clarity.ms |
| _clck | .boldsign.com | Microsoft Clarity sets this cookie to retain the browser's Clarity User ID and settings exclusive to that website. This guarantees that actions taken during subsequent visits to the same website will be linked to the same user ID. | 1 year | clarity.ms |
| MR | .c.bing.com | This cookie, set by Bing, is used to collect user information for analytics purposes. | 7 days | bing.com |
| SM | .c.clarity.ms | Microsoft Clarity cookie set this cookie for synchronizing the MUID across Microsoft domains. | session | clarity.ms |
| _clsk | .boldsign.com | Microsoft Clarity sets this cookie to store and consolidate a user's pageviews into a single session recording. | 1 day | clarity.ms |
| _gid | .boldsign.com | Google Analytics sets this cookie to store information on how visitors use a website and create an analytics report. | 1 day | google-analytics.com|googletagmanager.com/gtag/js |
| _gat_gtag_UA_* | .boldsign.com | Google Analytics sets this cookie to store a unique user ID. | 1 minute | google-analytics.com|googletagmanager.com/gtag/js |
| __utmzzses | .boldsign.com | Google Analytics sets this cookie to gather information about how a visitor uses the site. | session | google-analytics.com|googletagmanager.com/gtag/js |
| ai_session | account.boldsign.com | This is a unique anonymous session identifier cookie set by Microsoft Application Insights software to gather statistical usage and telemetry data for apps built on the Azure cloud platform. | 1 hour | monitor.azure.com|azureedge.net |
| initialTrafficSource | .boldsign.com | This cookie is specifically designed to track how a user first arrived at a website. | 1 year 1 month 4 days | Not available |
| ph_phc_GiQAyXVsw6JJwROzWcQxIcWf4Tb14d9jtmi9TsaJMxM_posthog | .boldsign.com | A cookie is often used to identify a user. | 1 year | Not available |
| _rewardful_session | affiliates.boldsign.com | It is used to track user activity related to a rewards program. | session | Not available |
| SNID | Boldsign.com | Cookie is set by Snitcher. Unique visitor identification for company-level analytics and behavior tracking. | 2 Years | snitcher.com |
| snitcher_device_id | Boldsign.com | Cookie is set by Snitcher. Device recognition for maintaining user identity and traits across sessions, enabling analytics without repeated tracking. | 2 Years | snitcher.com |
| GCLB | support.boldsign.com | This cookie is known as Google Cloud Load Balancer set by the provider Google. This cookie is used for external HTTPS load balancing of the cloud infrastructure with Google. | 3 minutes | Not available |
Performance Cookies
| Cookie ID | Domain | Description | Duration | Script URL Pattern |
|---|---|---|---|---|
| SRM_B | .c.bing.com | Used by Microsoft Advertising as a unique ID for visitors. | 1 year 24 days | bing.com |
| GCLB | support.boldsign.com | This cookie is known as Google Cloud Load Balancer set by the provider Google. This cookie is used for external HTTPS load balancing of the cloud infrastructure with Google. | 3 minutes | Not available |
Advertising Cookies
| Cookie ID | Domain | Description | Duration | Script URL Pattern |
|---|---|---|---|---|
| _rdt_uuid | .boldsign.com | Reddit sets this cookie to build a profile of your interests and show you relevant ads. | 3 months | redditstatic.com |
| MUID | .bing.com | Bing sets this cookie to recognize unique web browsers visiting Microsoft sites. This cookie is used for advertising, site analytics, and other operations. | 1 year 24 days | bing.com |
| ANONCHK | .c.clarity.ms | The ANONCHK cookie, set by Bing, is used to store a user's session ID, and verify ads' clicks on the Bing search engine. The cookie helps in reporting and personalization as well. | 10 minutes | bing.com |
| YSC | .youtube.com | YouTube sets this cookie to track the views of embedded videos on YouTube pages. | session | youtube.com |
| VISITOR_INFO1_LIVE | .youtube.com | YouTube sets this cookie to measure bandwidth, determining whether the user gets the new or old player interface. | 6 months | youtube.com |
| yt-remote-device-id | .youtube.com | YouTube sets this cookie to store the user's video preferences using embedded YouTube videos. | never | youtube.com |
| yt.innertube::requests | youtube-nocookie.com | YouTube sets this cookie to register a unique ID to store data on what videos from YouTube the user has seen. | never | youtube.com |
| yt-remote-connected-devices | youtube.com | YouTube sets this cookie to store the user's video preferences using embedded YouTube videos. | never | youtube.com |
| yt.innertube::nextId | youtube-nocookie.com | YouTube sets this cookie to register a unique ID to store data on what videos from YouTube the user has seen. | never | youtube.com |
| ai_user | account.boldsign.com | Microsoft Azure sets this cookie as a unique user identifier cookie, enabling counting of the number of users accessing the application over time. | 1 year | azurewebsites.net |
| VISITOR_PRIVACY_METADATA | .youtube.com | YouTube sets this cookie to store the user's cookie consent state for the current domain. | 6 months | youtube.com |
| _gcl_aw | .boldsign.com | Used by Google Ads to store and track conversions from ad clicks. | 90 days | googleleadservices.com |
| GCL_AW_P | .google.com | Used by Google Ads to persist and measure conversion tracking data from ad interactions. | 90 days | google.com |
| IDE | .goubleclick.net | Used by Google DoubleClick to register and report user actions after viewing or clicking ads | 13 months | doubleclick.net |
| NID | .google.com | Stores user preferences and may be used to display personalized ads in Google services | 6 months | google.com |
| APISID | .google.com | Used by Google to store user preferences and information for ad personalization | 2 years | google.com |
| SAPISID | .google.com | Used to create a user profile and display relevant and personalized ads | 2 years | google.com |
| _Secure-1PSID | .google.com | Used to create a user profile and display relevant and personalized Google Ads to the user | 2 years | google.com |
| _Secure-1PAPISID | .google.com | Used to create a user profile and display relevant and personalized Google Ads to the user | 2 years | google.com |
| _Secure-3PSID | .google.com | Used to profile user interests and display relevant and personalized Google ads | 2 years | google.com |
| _Secure-3PAPISID | .google.com | Profiles the interests of website visitors to serve relevant and personalized ads | 2 years | google.com |
Built to scale with your business
Close deals faster, cut costs, and stay compliant. From startups to global enterprises, thousands trust BoldSign to simplify document signing.
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Built-in features
Why our customers love us
The true measure of our impact lies in the stories shared by our valued partners.
Google Integration, 25 free sends, dashboard, Signature font options, App is very responsive / fast, Emails between sender and signer are good, Audit trail is very helpful, No account needed for signer is great, Mobile experience is good for signer.
Jeremy Kadlec
Edgewood Solutions
Switch to BoldSign already! It's intuitive to use and affordable for small businesses. I never have to worry about the status of a document because with BoldSign I know. Plus, they let you program the frequency of reminders signatories receive. I'm so glad to have found it!
Sarah Dillard
Kaleidoscope
We’re using BoldSign successfully in our b2b SaaS platform - as it’s embedded to allow seasonal farm workers and their agribusiness employers to e-sign their employment onboarding documents for the first time. It’s part of the total solution saving the workers and HR managers 50% more time compared to their traditional pen/paper manual process.
Scott Prince
Croft
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