Which airfreight carriers does BlueBox track?

BlueBox tracks around 150 airlines. :contentReference[oaicite:0]{index=0}

Which oceanfreight carriers does BlueBox track?

BlueBox tracks around 50 ocean freight carriers. :contentReference[oaicite:1]{index=1}

Can BlueBox add additional carriers?

Yes — although they already track all major carriers, BlueBox can add additional carriers based on customer and market demand. :contentReference[oaicite:2]{index=2}

Can I view your API documentation?

Yes — documentation is available for both Airfreight and Oceanfreight APIs. :contentReference[oaicite:3]{index=3}

What data do you need to track a shipment?

For ocean freight, you need a container number or Master Ocean Bill of Lading. For air freight, a Master Airwaybill number is required. Providing more data (beyond these) is recommended to enrich the tracking experience. :contentReference[oaicite:4]{index=4}

Can I view your excel upload file?

Yes — BlueBox provides color‑coded Excel upload templates (Green = mandatory, Yellow = recommended, Orange = optional). Send a request to support@bluebox-systems.com and they will provide the sheets. :contentReference[oaicite:5]{index=5}

How do you charge for tracking services?

BlueBox charges per container or Master Ocean BL for ocean freight, and per Master Airwaybill for air freight. There is a supplemental charge for CO₂ tracking. :contentReference[oaicite:6]{index=6}

How many user licences can we have?

You can have as many users as you like; there is no charge per user. :contentReference[oaicite:7]{index=7}

How long does it take to start tracking shipments?

You can start tracking the same day if you upload via Excel. API integration typically takes 1‑4 weeks, depending on your system and tech‑team. :contentReference[oaicite:8]{index=8}

How can I share shipments with customers?

Through the UI, you can select shipments (or groups) and email a hyperlink to customers. Alternatively, you can create sub‑accounts for customers, letting them log in to view their own shipments and reports. :contentReference[oaicite:9]{index=9}

Can I have a trial of your tracking services?

Yes — BlueBox offers a free trial for up to 20 air and/or ocean shipments. You just need to fill out the contact form to get started. :contentReference[oaicite:10]{index=10}

Do I have to sign an annual contract?

Typically, yes — BlueBox signs an annual contract with tiered pricing based on volume commitments. But they also offer introductory packages for 45‑day or 90‑day periods, for users who want to try the service without a long-term commitment. :contentReference[oaicite:11]{index=11}

They invoice monthly for the actual shipments tracked (subject to minimum volume if agreed). If a shipment cannot be tracked for some reason, they do not invoice for it. :contentReference[oaicite:12]{index=12}

How can I find out more or schedule a demo?

You can contact BlueBox via their website to chat about your business needs and schedule a demo. :contentReference[oaicite:13]{index=13}

Advanced Data-Driven Supply Chains with Cargo Tracking Software

The BlueBox Cargo shipment tracking platform enables real time shipment and inventory visibility for all global oceanfreight and airfreight shipments. Our cargo tracking software helps you proactively manage disruptions, reduce operational risk, streamline processes, improve productivity, and delight customers with our clean, intuitive, and customizable user interface.

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BlueBox Cargo Dashboard for combined visibility of air & ocean cargo

High-speed cargo tracking overview - efficient air and ocean shipment visibility

Immediate Insights

Customizable homepage overview of all global shipments with ‘at risk’ and ‘behind schedule’ shipments highlighted and one click to detail view

Tons of shipment data - comprehensive cargo tracking and visibility

Comprehensive Carrier Coverage

We gather data from over 50 ocean carriers and 150 airlines, covering 99% of global air and ocean cargo shipment tracking.

Advanced Algorithms

We ingest data from multiple sources: carriers, wholesale channels, port terminals, and AIS, and apply our own advanced algorithms to provide the most accurate event updates and predictive ETAs through our cargo tracking API.

Cooperation tools for efficient shipment management and visibility

Collaborative UI

Unlimited internal users. Share shipment data easily by clicking a shipment, or grant 3rd parties access to their shipments. Share comments and documentation.

Qualified decision making for accurate cargo management and visibility

Decision-Making Tools

Customizable and downloadable reports to measure performance, improve accountability, and drive better decision-making.

The BlueBox homepage features a customisable world map showing all air and ocean shipments with their AIS position. Click on any ship/plane icon for a quick summary of Master-House-Voyage-Lane and on-time/delay status. In the bottom left corner is a minimized dashboard summary.

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Now you see the same screen but with the dashboard view. Our dashboard displays everything you need to know: in-transit summary, recent arrivals, behind schedule (set your own alert timeframes), at risk, and waiting for data shipment summaries.

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The list view shows all shipments with key data, including carrier and customer references, clear shipment progress timelines, departure and arrival times, the last event update, and whether the shipment is on time or behind schedule. Change the column order, filter, and sort, or invite customers to view. Click on any shipment for a detailed shipment view.

The shipment view displays granular tracking information. Planned and actual events, including transshipment ports and the latest on-time/behind-schedule status. Links to real-time maps and carrier tracking websites. Enriched with your system data, shipment documents, and user comments. Share easily with customers and 3rd parties.

DESIGNED FOR PRODUCTIVITY

A seamless user experience enhanced by powerful features

BlueBoxCargo offers a wide range of functions that simplify and streamline day-to-day shipment tracking work and makes it easy to surface and solve supply chain problems. Tracking costs are easily offset by improving staff productivity, and so all our functionality is focused on supporting users to do more with less. BlueBox makes tracking simple and reliable.

Efficient document sharing for shipment management and visibility

SPLIT SHIPMENTS

16% of all airfreight shipments are split at transshipment hubs, and carrier tracking is hard to navigate. BlueBox provides clear summaries of split shipment transits.

Interactive commenting for collaborative shipment management and visibility

PREDICTIVE ETAS

BlueBox continually updates predicted ETAs based on cross-referencing historical data with AIS data. We are the only company to track airfreight/aircraft via satellite.

Predictive data analysis for accurate shipment forecasting and visibility

DOCUMENT ENRICHMENT

Upload documents for shipping, commercial documents, claim reports and invoices, and share internally and externally

Performance comparison of shipment metrics for improved visibility and management

EXCEPTION ALERTS

Generate and escalate exception alert emails to key stakeholders based on the behind-schedule parameters on the dashboard.

Tradelane comparison for efficient cargo routing and visibility

CO2 FORECASTING

Estimate CO₂ emissions for different airfreight routings to effectively balance cost vs. emissions. Ideal for EU Scope 3 emissions mitigation strategies.

Split shipments visibility for optimized cargo delivery

PERSONALIZATION

From customizing dashboards and maps to reordering columns and applying filter and sort options, Cargo Tracking Software allows users to tailor every feature for a more personalized and efficient experience.

Efficient data export for comprehensive shipment tracking and visibility

Trade Lane Intelligence

Comprehensive performance, event compliance, and CO₂ reports are all available for Excel download.

Massive reporting filters for detailed shipment analysis and visibility

CUSTOMIZATION

BlueBox is committed to improving our service offering and user interface, and we do so in conversation with customers. Let us know what you need. We are agile and dynamic.

Cargo Tracking Software provides real-time shipment visibility and tracking data, allowing logistics teams to monitor cargo movements, manage delays, and keep customers informed throughout the shipping process.

Cargo Tracking Software improves supply chain visibility by giving businesses a centralized view of their shipments across different carriers and transport modes, along with accurate milestone updates at every stage of the journey.

Businesses rely on Tracking Software to manage international shipments more efficiently, reduce unexpected delays, and maintain transparency across global logistics networks.

Advanced data-driven supply chains use real-time insights and analytics to streamline operations, minimize disruptions, and support faster, more informed decision-making across logistics processes.

Data-driven technologies allow businesses to gain deeper visibility into shipments, improve operational efficiency, and respond quickly to changes within complex logistics networks.