Finally, a Simpler Way to Do Continuous Improvement: Just Put On These Glasses

Stop Calling It Soft: The Human Edge in Operational Excellence

Today's post is written by Kathy Miller, MAPP, MBA, who we are thrilled to have as a keynote speaker at our upcoming KaiNexicon User...

When the Floor Holds the Leaders Accountable: What Real CI Culture Looks Like

Every conference talk about continuous improvement culture follows the same script. A senior leader explains how they "empowered"...

Are You Really Backsliding -- or Was Continuous Improvement Never Deeply Adopted?

One of the most common questions in the Ask Us Anything series sounds like this:

"We were doing great with Lean, and now we are...

What Your Competitors Learned While You Were Updating a Spreadsheet

Somewhere in your organization right now, a team just solved a problem that another team solved six months ago. They don't know that. They...

Karen Martin on Clarity, Leadership, and Why "A Process Has to Earn the Right to Be Automated"

We recently hosted Karen Martin for an "Ask the Expert" webinar through KaiNexus, and she delivered. Karen is a two-time Shingo Award...

When Employees Resist Lean, the Problem Might Not Be the Employees

Over the years in the Ask Us Anything series, one theme kept resurfacing in different forms.

• "Why are our employees resisting Lean?"

• ...

The One Metric That Tells You If Your CI Culture Is Real

Across the Ask Us Anything series, Greg Jacboson and I have fielded dozens of questions about culture. How do you measure it? How do you...

React Less, Improve More: A Preview of My KaiNexicon Keynote

Most metrics reviews follow the same pattern. Someone pulls up the dashboard. A few numbers are red. The room reacts. People start...