Everything you need, right when you need it
From tracking data, to managing partners and solving errors, Link puts you in control.
Track & search
Instantly find the exact data you need
Link’s advanced search gives you and your team real-time insights into the flow of documents and data—no delays, no bottlenecks. Whether you’re in frontline support, procurement, sales, finance, or logistics, Link lets you quickly find the answers you need to keep everything moving and tackle challenges as they arise.
Trading partner management
Effortlessly connect with every partner in one place
You can easily manage hundreds—or thousands—of partners, from customers and suppliers to logistics providers and authorities, all from a single, intuitive platform. Manage connections, certificates, contact info, master data, and more—all without needing advanced technical skills. This reduces dependence on IT and speeds up your business operations.
“IT is no longer the focal point. It has suddenly become possible for Customer Support or Sales to help a customer who calls them with a problem and resolve it while on the phone – without waiting for a case to be opened with IT, which can take a week to address. The customers are so happy, you wouldn’t believe it.”
Palle Andersen
IT Application Manager at Flügger
User administration
Protect your data with precise user control
Through Link’s™ advanced user management, you get flexible permissions tailored for enterprises and regulated industries. Keep your user data secure across teams and borders, all while syncing effortlessly with your Azure Active Directory. User administration is streamlined and seamlessly fits into your existing setup.
Error notifications
Prevent disruptions to your business
With Link™, you can quickly diagnose and fix issues as soon as you get an error notification. Resend functionality, accessible logs, and clear error messages help you keep processes on track without delay. Moreover, you can automatically alert the right team members about issues—like invalid data or channel inactivity—so they can act fast. This ensures that critical workflows stay efficient and uninterrupted.
Monitoring
Stay ahead with instant insights into system health
Link’s™ dashboard gives you a quick, “traffic light” overview of your system status, so you can spot issues at a glance. Track everything—from external connectivity through your firewall to unexpected drops in order levels. If you can think of it, you can monitor it… and with seamless integration into your existing ITSM systems, Link™ keeps your IT management unified and proactive.