The Fair Mobile Phone Company

  • Award winning local customer support

  • Australia’s most trusted mobile network

  • No bill shock or contracts
  • Data banking and gifting
Girl very happy with the SIM only service from ethical mobile provider Better Life Mobile
Social Trader Certified Company

The Fair Mobile Phone Company

  • Award winning local customer support

  • Australia’s most trusted mobile network

  • No bill shock or contracts
  • Data banking and gifting
Girl-looking-up-at-mobile-phone-offers-from-Better-Life-Mobile
Social Trader Certified Company

We keep winning awards

We’ve won MVNO Nation’s Most Impactful MVNO Global Award for the last two years, because our commitment to making connection possible for every Australian, especially those doing it tough, is not just words. This mission powers everything we do, and the world’s telcos agree.

Award winning
Australian based support

All calls are answered by our friendly Sydney and Melbourne based support team..

You can also email, or use the website.

If you need help setting up your account or with your handset, we can help with that.

Need to keep your number? We do it for you.

Aus-coverage-map-better-life-mobile-the-fair-mobile-phone-company

Excellent coverage

We cover a massive 98.8% of the Australian population using parts of Telstra’s 4G & 5G networks.

Coverage map

Bank your unused data

If you haven’t used all your data allowance, you don’t lose it, you can ‘bank’ up to 1000GB.

Share your data

You can ‘gift’ data to another Better Life Mobile customer if you are on our 29GB, 40GB, 70GB or 100GB plans.

This is a great way to manage the way you share data, and it allows you to make sure you have control over who gets data, how often, and how much.

Unlimited talk & text

  • Unlimited calls to anywhere in Australia to standard landlines, mobiles and 13, 1300 and 1800 numbers

  • Unlimited SMS/Text and standard MMS (sending images and text by text)

  • Voicemail – unlimited messages and it’s free to retrieve them

No bill shock, no surprises

Your plan price is all you’ll pay. It’s that simple.

There’s no charge to:

  • Join
  • Change your plan
  • Leave

  • There’s also no special price, and then a huge surprise when you are charged the regular, non-discounted rate.

Great value (SIM only) plans

Prepaid plans for every budget and every need

All plans come with:

  • Unlimited standard calls within Australia (that’s calls to Australian mobiles, landlines, 1300, 1800 and 13 numbers).
  • Unlimited standard SMS within Australia

  • 2000 standard video / MMS (where each message is 40 seconds)

  • Keep your existing number
  • No minimum term, you can cancel at anytime
  • Australian based support
  • Plans are price capped – there are no additional charges

Other plans and bolt-ons

Overseas Calls

$1030 Days
  • 120 minutes of calls to 50 countries
  • This is a bolt-on to your existing plan
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Critical Information Summary

We’re making a difference

Adrian & Russel never planned on starting a mobile phone company. They just wanted to help a few people experiencing homelessness get connected to an affordable mobile plan. When they couldn’t get any of the existing mobile phone companies to help, they set up Better Life Mobile.

That was 2015. All these years later, Better Life Mobile is still more than just a telco. Our commitment to making connection possible for every Australian, especially those doing it tough remains. Whether it’s access to mobile data, voice or internet services, we believe staying connected is a human right, not a privilege. That belief powers everything we do.

Now as part of the wider Pennytel group, our reach has widened. Our plans are built for real life — fair, flexible, and transparent. Our customer support is second to none. Recognition on the global stage acknowledges that we listen, act, and genuinely care.

Adrian and Russel, founders of Better Life Mobile, the fair mobile phone company
Better Life mobile is Social Trader Certified

A certified social enterprise

Better Life Mobile is the only telephone company in Australia to be accepted as a member of Good Shepherds Financial Inclusion Program and is a social enterprise certified by Social Traders.

We provide mobile phone plans to community organisations, trustees, not for profits and financial counsellors.