Chief Operating Officer | Master Service Technician
Manager | Master Service Technician
General Manager
Operations Manager
Director | Marketing & Communications
Office Administrator
Customer Service Specialist
Office & Marketing Support Specialist
Warehouse Manager
Mechanical Engineer
HVAC Service Manager / Operations Manager in Training
Human Resources Director
Sales Manager
Design Consultant
Design Consultant
Design Consultant
HVAC Service Manager / Operations Manager in Training
HVAC Service Technician
HVAC Service Apprentice
Installation Manager
HVAC Service/Installation Technician
HVAC Installation Technician
HVAC Installation Technician
HVAC Installation Apprentice
HVAC Installation Technician
Master Electrician
Electric / HVAC Apprentice
HVAC Installation Apprentice
Installer
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Chief Operating Officer | Master Service Technician
Education: B.S. in Mechanical Engineering, UNH Durham, 1990
Professional Experience: Since 1994
Strengths: Customer service, pragmatic solutions, getting the job done!
Hobbies: Snowmobiling, motocross, water skiing, alpine skiing
Favorite Season: All four seasons!
Credentials:
Manager | Master Service Technician
Education: NH VOTECH Manchester, 1989
Professional Experience: Since 1986
Strengths: Superior technical diagnostics, customer relations
Hobbies: Snowmobiling, fishing, outdoor recreation
Favorite Season: Snow/winter
Credentials:
General Manager
Professional Experience: Since 1992
Strengths: Customer service, inventory control, accounting, payroll, personnel management
Hobbies: Spending time with family
Favorite Season: Summer and fall
Operations Manager
Professional Experience: Since 2001
Strengths: Customer relations, HVAC diagnostics and design, project management
Hobbies: Maple sugaring, spending time with his family
Favorite Season: Year-round!
Credentials:
Director | Marketing & Communications
Education: B.A. in Mass Communications, Westfield State University, Westfield, MA, 1993
altMBA, 2021
Professional Experience: Since 1994
Strengths: Communication, writing, understanding and translating complex information, problem-solving, managing creative teams
Hobbies: Hiking, mountaineering, running, paddling, travel, cooking
Favorite Season: All of it! There is no bad weather with the right gear!
Credentials:
Office Administrator
Professional Experience: Since 1983
Strengths: Customer service
Hobbies: Golf, reading, gardening, volunteer work
Favorite Season: Summer and fall
Customer Service Specialist
Professional Experience: Since 1992
Strengths: Customer Service
Hobbies: Boating, motorcycle riding, spending time with her grandchildren
Favorite Season: Summer
Office & Marketing Support Specialist
Strengths: Customer service and problem solving
Hobbies: Mountain biking and travel
Favorite Season: Spring and fall
Warehouse Manager
Professional Experience: Since 2024
Strengths: Hardworking, organized, eager to learn new things, team player
Hobbies: Spending time with his kids
Favorite Season: Spring and fall
Mechanical Engineer
Education: B.S. Mechanical Engineering, Florida Institute of Technology, Melbourne, FL, 2024
Professional Experience: Since 2019
Strengths: Attention to detail, problem-solving, communication
Hobbies: Hunting, fishing, motorsports
Favorite Season: Sunny and 75°
HVAC Service Manager / Operations Manager in Training
Professional Experience: Since 2019
Strengths: HVAC installation, problem-solving, team-oriented
Hobbies: Dirt biking, woodworking, metal fabrication
Favorite Season: The hotter, the better!
Credentials:
Human Resources Director
Strengths: Communication, problem solving, and adaptability
Hobbies: Hiking, sewing, gardening, and spending time with family & friends
Favorite Season: Spring!
Credentials:
Sales Manager
Professional Experience: Since 1990
Strengths: Problem Solving, Mitsubishi Ductless Design and Sizing, Sales, Sales Management
Hobbies: Golf, 4-Wheeling, Snowmobiling, and Working on His Farm with His Family
Favorite Season: Tom enjoys the sunshine in any season!
Credentials:
Design Consultant
Strengths: Relationship building, customer service, adaptability, creativity, open-mindedness
Hobbies: Fitness, boating, hiking, golf, snowboarding, photography, reading, travel
Favorite Season: Autumn, if I had to choose one, but I love all seasons in New England!
Design Consultant
Strengths: Team development, leadership, relationship building, driven to help others over personal gain
Hobbies: Coaching youth sports, hunting, fishing, homesteading
Favorite Season: Fall
Design Consultant
Strengths: Home building/general construction, project management, mechanical experience
Hobbies: Snowmobiling, motorcross, hiking, smoking meats & experimenting with recipes and techniques
Favorite season: Winter
HVAC Service Technician
Professional Experience: Since 2017
Strengths: Customer relations, working in a team environment
Hobbies: Hunting and fishing, engagement in local fire service
Favorite Season: Snow/winter
Credentials:
HVAC Service Apprentice
Strengths: Working hard and following directions
Hobbies: Motorcycles
Favorite Season: 70 degrees, partly cloudy, and no rain
Installation Manager
Education: College degree in Accounting/Business
Strengths: Well-spoken/good speaker, problem solver, mechanically inclined
Hobbies: Fast cars, baseball, water sports, outdoor activities
Favorite Season: Anything but the heat and humidity, unless I’m in the water
HVAC Service/Installation Technician
Strengths: Custom ductwork, team-oriented, reliable, outstanding customer service, whatever-it-takes attitude
Hobbies: Snowmobiling
Favorite Season: Winter
Credentials:
HVAC Installation Technician
Professional Experience: Since 2004
Strengths: Reliable, meticulous, hardworking
Hobbies: Farming, dogs
Favorite Season: Warm weather
Credentials:
HVAC Installation Technician
Strengths: Quick learner, making sure it’s done right
Hobbies: Weightlifting, working on trucks, hiking
Favorite Season: Fall
HVAC Installation Apprentice
Strengths: Knots, Heights, Lifting
Hobbies: Hunting, fishing, working out at the gym, dirt biking, rock climbing, snowmobiling
Favorite season: Fall
Master Electrician
Strengths: Strong troubleshooting skills, team worker, organization, willingness to learn new skills
Hobbies: Chess, coin collecting, reading, learning, working on my home, and paying taxes
Favorite Season: Fall; those nice days when you almost need a sweatshirt, but the sun is out and warm.
Electric / HVAC Apprentice
Strengths: Highly adaptable
Hobbies: Woodworking, working on cars & trucks, caring for our horses and dogs, sports
Favorite Season: Fall
Credentials:
HVAC Installation Apprentice
Strengths: Hard working and motivated
Hobbies: Hunting, fishing, spending time with family
Favorite Season: Fall
Installer
Strengths: Hard worker, problem solver, mechanically inclined
Hobbies: Fishing, skating, motor sports, working out
Favorite season: Fall
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